Questions and Answers for MOEN Retainer Clip for Posi-Temp 1-Handle Tub/Shower

A:  Hello Bill and thank you for your interest in Moen products. The Moen Retainer Clip for Posi-Temp 1-Handle Tub/Shower is designed as a replacement retainer clip for the Moen Posi-Temp valve. The Moen Posi-Temp valves include the Moen 1222 cartridge. For pre-purchase, installation and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Esteroid. To better answer your question, please contact the HD.com customer service department at 1-800-430-3376; you can call any day between 6:00 am and 2:00 pm Eastern Time. You can also call your local store, they can either answer your question or transfer you to the correct area.

A:  Dear Angietwit, to better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 p.m. EST, or call your local store.

A:  Because Home Depot does not stock them in the store.

A:  IT SHOULD,YOU MAY HAVE TO TRIM THE LENGTH FOR A GOOD FIT.

A:  Hello KatieAnn. Thank you so much for your interest in Moen products. The Posi-Temp clip will only fit in a Moen Posi-Temp shower valve. These fixtures can be identified by the operation of the single handle. If the Moen handle pulls out to turn on the shower then this clip will not fit. If the Moen handle only rotates to turn on the water then this is the clip for you! Other single handle Moen products use the clip part number 96365. To check the fixtures warranty status or if you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.