Q:Bought 2 1250 fans and electrician hooked up and one not working isince it was just installed with my new roof how do I know if motor bad or thermostat bad and who can call me to get this fixed right away?
by|May 14, 2024
1 Answer
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A: You can contact the Master Flow Technical Department at masterflowtech@gaf.com or call 800-211-9612. Please have the receipt and serial numbers when you call.
by|May 14, 2024
Q:If I need two ERV4 fans, do I need to purchase 2 HT1 Humidistats?
by|Apr 22, 2024
1 Answer
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A: Each fan should have its own controller. You can purchase two HT1s and swap out controllers, or purchase two H1 s and add it to the thermostat that comes with the fan. If you have any other inquiries please email MasterFlowTech@gaf.com
by|Apr 24, 2024
Q:Hello can the motor be replaced without removing by the whole housing from the roof securement?
by|Jan 30, 2024
1 Answer
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A: Yes, it is recommended to replace the motor from inside the attic space. There is a video attached to the replacement motor(PVM105) on the HD page. If you have any inquiries about Master Flow products please email MasterFlowTech@gaf.com
by|Jan 30, 2024
Q:I live in Southern California, Los Angeles area.
by|Nov 23, 2023
1 Answer
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A: The recommended temperature setting on all Master Flow Attic Fans is 105°f. If you have any inquiries about Master Flow products please email MasterFlowTech@gaf.com
by|Nov 28, 2023
Q:What wind speeds is this unit expected to survive? Will it blow off in a hurricane?
by|Oct 18, 2023
1 Answer
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A: The ERV series has Miami-Dade and FBC approval. Hurricanes have a wide variety of wind speeds, the wind speed and direction would play a part in the sustainable damage to buildings and property.
by|Oct 19, 2023
Q:I have 1 fan already exsisting on my roof. How far apart does a 2nd need to be.?
by|Aug 27, 2023
1 Answer
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A: Ideally they should be evenly spaced on the roof. If you have any other inquiries about our Master Flow products please email, warrantyllbp@gaf.com
by|Aug 30, 2023
Q:Does this fan provide a NFA value when not in use? The opening is 15" diameter, and I only want it to come on above 90 defrees. Under 90 degrees is there a NFA value attacjed?
by|Aug 17, 2023
2 Answers
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A: The fan does not come with an NFA value when not in use.
by|Nov 27, 2023
A: Hello Matty,
Thank you for your recent inquiry with The Home Depot.
This fan does not offer a NFA value when not in use? To calculate NFA, take the attic square footage ÷ 2 = square inches of exhaust and square inches of intake NFA needed.
This Attic fan has a 1000 CFM which stands for Cubic Feet per Minute and is a measurement of the cubic feet per minute of air a fan can draw. This means that the higher the CFM, the more powerful the air suction. So a 1000 CFM fan will draw more air than say, a 400 CFM
We appreciate your business and look forward to serving you in the future.
by|Aug 31, 2023
Q:What is the diameter of the fan blade and the diameter of the motor.
Thank you
by|Jul 29, 2023
1 Answer
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A: All Master Flow ERV and EGV Series fans have a 14" diameter fan blade and a 5" diameter motor.