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Questions and Answers for Merola Tile Metro 1 in. Hex Matte White w/Snowflake 10-1/4 in. x 11-7/8 in. Porcelain Mosaic Tile (8.6 sq. ft./Case)

Internet #203784083

Model #FXLM1HMS

  • White and black hexagon porcelain floor and wall tile
  • Tile for floors, backsplashes, bathrooms, showers and kitchens
  • Indoor and outdoor use; made in Thailand

Questions & Answers

73Questions
caret
Q:When will this be back in stock?
by|Sep 29, 2019
1 Answer
Answer This Question

A:  Hi, Heather! Our Metro Hex Matte White with Flower does not have a definitive replenishment date available at this time. We encourage you to enter your e-mail address on the product page to receive notification when this product is available again. If you have any further questions, please give us a call at (800)-963-7652.

by|Oct 1, 2019
    caret
    Q:when will this be back in stock, along with your coordinating black hex tiles?
    by|Sep 10, 2019
    1 Answer
    Answer This Question

    A:  Hi! Our Metro Hex Matte White with Flower and Metro Hex Matte Black does not have a definitive replenishment date available at this time. We encourage you to enter your e-mail address on the product page to receive notification when this product is available again. If you have any further questions, please give us a call at (800)-963-7652.

    by|Sep 11, 2019
      caret
      Q:Does the flower part of the tile come in any other color? Such as navy blue?
      by|Apr 8, 2019
      2 Answers
      Answer This Question

      A:  Hi! No, our Metro Hex Flower is currently not available in any other color. However, the individual chips of our Metro Hex single colored sheets can be removed from their backing and arranged to suit any pattern preference, including the flower design. We do recommend to review the thicknesses and chip dimensions of each tile as they may vary. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

      by|Apr 12, 2019

        A:  No, it doesn't come in other colors.

        by|Apr 9, 2019
          caret
          Q:I bought this tile and laid it out in a 5x5 bathroom. I’m having a big problem keeping the spacing equal. The tiles seem to be off . Is that possible.
          by|Mar 19, 2019
          1 Answer
          Answer This Question

          A:  Hi, Jack! It is important to note that the mosaic chips of our Metro Hex Matte White with Flower are hand placed on the mesh, so some variation in terms of spacing is possible. If this is a recurring issue, you may pull the mosaic chips off of the mesh backing and individually hand place them. If you have any further questions, please feel free to reach out to our customer service team at (800)-963-7652. Hope this helps!

          by|Mar 22, 2019
            caret
            Q:Hello, Wondering where this tile is made? Thanks.
            by|Mar 8, 2019
            1 Answer
            Answer This Question

            A:  Hi, Rob! Our Metro Hex Matte White with Flower is manufactured from our reputable factory partner in China! If you have any further questions, please give us a call at (800)-963-7652.

            by|Mar 11, 2019
              caret
              Q:Need to be more specific with my question: What type of 'pre-mixed' thinset should I use with these on a powder/laundry room floor.
              by|Oct 19, 2018
              1 Answer
              Answer This Question

              A:  Hi Stella, Home Depot always recommends Custom Building Products installation materials, and their SimpleSet Pre-Mixed Thinset https://thd.co/2ysW2I8 would be a great option. We would recommend that you follow all of the directions on the packaging as closely as possible for the best results. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

              by|Oct 23, 2018
                caret
                Q:Best thinset/mastic to use with these?
                by|Oct 17, 2018
                2 Answers
                Answer This Question

                A:  Versabond is approved for porcelain tile, which this product is. Depending upon your grout color is white or lighter, gray for a darker grout. Be sure to clean your grout lines thoroughly before grouting.

                by|Oct 20, 2018

                  A:  Hi Stella, To install this tile, you could use most thinsets. Home Depot always recommends Custom Building Products installation materials, and their FlexBond http://thd.co/1rETEZn and VersaBond http://thd.co/29Po1DR are great options. Be sure to follow all directions on the packaging perfectly for the best results. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

                  by|Oct 19, 2018
                    caret
                    Q:We are using this for a bathroom floor. In regards to cleaning or staining is one better than the other? Worried the matte may not hold up as well as the glossy. But I prefer the look of the matte finish.
                    by|Sep 3, 2018
                    2 Answers
                    Answer This Question

                    A:  Matte is easy to clean. And holds up well in the rigors of installation. Better than gloss maybe. It's got a satin-like finish, very durable. I installed it myself in a small bathroom. Love it!

                    by|May 8, 2024
                      1 found this answer helpful

                      A:  Hi Alisa, You should have no issue using either glossy or matte version for a bathroom floor! Both tiles are glazed, so the glaze will not absorb any staining agents, if they’re cleaned up in a reasonable amount of time and routine maintenance is performed. The matte version has more of a texture to it, but typically won’t be enough to have a major impact. Glossy tiles are quicker to clean because they have a smoother surface with less grip. We also recommend sealing the grout to prevent dirt buildup. Sealing the grout will add another layer of protection to this installation. Home Depot always recommends Custom Building Products installation materials, and their Aqua Mix Penetrating Sealer http://thd.co/1TFzOUL is a great option. Be sure to follow all directions on the packaging for the best results. We recommend testing the sealer prior to sealing the whole installation, as it could alter the appearance. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

                      by|May 6, 2023
                        caret
                        Q:Can this be used as a shower floor?
                        by|Aug 31, 2018
                        7 Answers
                        Answer This Question

                        A:  Yes.... I actually used this s on my powder room floor but a very similar one in my shower.

                        by|May 6, 2023

                          A:  Yes. I used this tile plus the white to cover my bathroom floor.

                          by|May 6, 2023

                            A:  Yes. I have it as a shower floor and it is excellent.

                            by|Jan 25, 2021
                              1 found this answer helpful

                              A:  Hi Delcenia, Yes, our Metro Hex Matte Black has a glazed, matte finish which would make it perfect for a shower floor! If the background construction is waterproofed properly, this tile would be a great choice for a shower floor. This tile has a C.O.F. (Coefficient of Friction) rating of 0.6 to 0.79 which makes this compliant with ADA (Americans with Disabilities Act) guidelines for slip resistance. All C.O.F. means is how slip resistant a tile floor is; the higher the value, the more slip resistant the tile is. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

                              by|Jan 2, 2019
                                1 found this answer helpful

                                A:  Yes it can be used as a shower floor. I would suggest using a urethane grout

                                by|May 6, 2023

                                  A:  Yes, this product can be used on a shower floor.

                                  by|Jan 25, 2021
                                    1 found this answer helpful

                                    A:  Yes! We used a dark gray grout. I looks amazing.

                                    by|May 6, 2023
                                      caret
                                      Q:Does this tile available with blue flowers?
                                      by|Jul 23, 2018
                                      1 Answer
                                      Answer This Question

                                      A:  Hi Dan, Unfortunately, we do not carry our Metro Hex Matte White with Flower with blue mosaic chips. One option that you could explore would be to remove the black mosaic chips and replace them with light blue mosaic chips from our Metro Hex Matte Light Blue https://thd.co/2mMoUoz. One thing to note is that these are not the same thickness; Metro Hex Matte White has a thickness of 5 mm, while Metro Hex Matte Light Blue has a thickness of 6 mm. If additional thinset is used to increase the height of the thinner mosaic, these can be used together. If you have any further questions, please give us a call at (800)-963-7652. Hope this helps!

                                      by|May 5, 2023

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