Q:I downloaded the app from Google play and seen more apps available. I'm running two apps.Is this ok to do?
by|Apr 26, 2024
1 Answer
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A: Hi HDRheem and thank you for your question. The unit can only handle 1 app. Please call 800-432-8373 for further assistance.
by|Apr 29, 2024
Q:I just brought Rheem Gladiator Performance Platinum XE5OM12CS55UI 5500/5500 watt and mine is 4500/4500 watt.I have a double 30 amp breaker is this going to work with this heater. Thanks Pat.
by|Apr 26, 2024
1 Answer
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A: Hi Patrick, yes a double 30amp breaker will be efficient for the 5500 watt unit.
by|Apr 28, 2024
Q:Is electric water heater model # XE40M12CS55U1 Energy Star/Efficient Certified?
by|Apr 2, 2024
1 Answer
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A: Hi Jenn and thank you for your question. No it is not.
by|Apr 3, 2024
Q:My current electric water heater is 3500 watt. Would I have to go to different breaker?
by|Mar 25, 2024
1 Answer
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A: Hi Dave and thank you for your question. Yes you would need to change it.
by|Mar 26, 2024
Q:can this be transported laying down?
by|Mar 23, 2024
1 Answer
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A: Hi Beeg, yes this can be transported laying down.
by|Mar 24, 2024
Q:Can bothe elements work at the same time? I ran out of hot water and the top element never came on.
by|Mar 22, 2024
1 Answer
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A: Hello,
Residential electric water heaters operate non- simultaneously meaning only one element will be on at a time. If you are experiencing issues with hot water availability, please reach out to our Technical Support Team at 866-279-4566 between 7 A.M. and 7 P.M. CST, and one of our experienced analysts will be happy to assist you.
Isaiah
by|Mar 22, 2024
Q:ARE RHEEM ELECTRIC WATER HEATERS MADE IN USA?
by|Mar 14, 2024
1 Answer
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A: Bruce, Thank you for your question. Rheem uses manufacturing resources from around the world to deliver the best quality product at the best value. The model about which you are asking may have been assembled in either the U.S. or Mexico depending on demand conditions, with materials sourced from the U.S. or other locations.
by|Mar 15, 2024
Q:Can I replace my 4500w water heater with this 5500w water heater?
by|Mar 7, 2024
1 Answer
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A: Yoshi, Thank you for your question. I recommend speaking with a installer to see if your home meets the electrical requirements.