Gladiator 40 Gal. Medium 12 Year 5500/5500-Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff
$759.00
Pay $709.00 after $50 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- Built-in leak detection and auto shutoff protects your home
- Built-in WiFi enables control and monitoring at home or away
- WA Residents – see disclaimer below before purchasing
- View More Details
Product Details
Specifications
Questions & Answers
408Questions
Q:What type and size anode rod does this model use?
by|May 24, 2023
1 Answer
Q:My water heater is brand new, but it is slowly leaking from the heating element. How to get it fixed. It?s still in the warranty period.
by|May 21, 2023
1 Answer
Q:New Rheem Gladiator. WiFi sometimes cuts the power off and flashes with alarm. I would like to completely disconnect the WiFi feature. How do I do this? I could never get the app to work and do not need, nor want it.
by|May 20, 2023
1 Answer
Q:What power supply dual 30amp
by|May 19, 2023
1 Answer
Showing 1-4 of 408
May 11, 2023
i’m sure the products great, but the shipping is terrible
i’m sure the products great, but the shipping is terrible
by
Response from RheemMay 12, 2023
Hello,
Feedback
Thank you for your review and feedback. We apologize for the inconvenience you may have experienced with our product. We always strive to provide a quality product and customer experience. We will certainly take your feedback to help our current and new customers have a better experience and product.
Isaiah
Feedback
Thank you for your review and feedback. We apologize for the inconvenience you may have experienced with our product. We always strive to provide a quality product and customer experience. We will certainly take your feedback to help our current and new customers have a better experience and product.
Isaiah
Mar 31, 2023
provide. Rheem water heaters are Junk
Terrible product. Rheem 5500 watt water heater purchased in Dec 2022 and Elements Failed in March 2023. Rheem indicates the elements provided in manufacture are a cheap copper but will need stainless steel elements to avoid duplication of failure which Rheem declines responsibility for the reimbursement of the costs of such parts. Product should last longer than 4 months and manufacturer could do much better at providing warranty service when they are knowingly selling substandard products.
by
Response from RheemApr 3, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced because of the performance, and misinformation you were given on your water heater and hope the issue has been resolved. The water heater you have reviewed includes a 9-year parts and tank warranty as well as a 2-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced because of the performance, and misinformation you were given on your water heater and hope the issue has been resolved. The water heater you have reviewed includes a 9-year parts and tank warranty as well as a 2-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Feb 13, 2023
Heating element completely destroyed on install
After install turned on water and there was a leak out of the top panel. Leak was coming from the heating element. Had to drain the heater and when we pulled it out, it was completely mangled and barely held together. We were lucky to get it out without it breaking. Called Rheem and they were barely helpful. Told us it would take 5-10 business days for them to ship a new one. Fought to get it express shipping and they told us they were doing a one time favor. Quality control and CS was terrible!
by
Response from RheemFeb 17, 2023
Hi,
Thank you for this review. We apologize for the inconvenience that you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience that you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Feb 1, 2023
Not made like they use too.
Drain valve leaking from threads, small leak didn’t notice at first. Long story short, sealed was applied on the valve body not threads. Factory- Stupid
by
Response from RheemFeb 14, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced because of a leak on your drain valve and hope the issue has been resolved. The water heater you have reviewed includes a 12-year parts and tank warranty as well as a 3-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced because of a leak on your drain valve and hope the issue has been resolved. The water heater you have reviewed includes a 12-year parts and tank warranty as well as a 3-year full in-home labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Dec 31, 2022
Another Rheem product ruined by carelessness
Warranty replacement on this water heater.
Made sure everything tight before install.
Immediate leak from the drain valve.
Drain - pull valve Threads not taped. threads not "puddy'd
large glob of puddy down below the threads- presumably from being pushed out.
Obviously no pressure testing occurs. No qc occurs.
They can rot with product returns.
I cleaned the blue crap off and used fast tape and reinstalled.
btw. 3" nipple at install end.
by
Response from RheemJan 4, 2023
Hi YETB,
We sincerely apologize for the inconvenience you experienced during installation and appreciate you sharing your experience with us. If we can be of any assistance in the future please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to help you.
Jennifer
We sincerely apologize for the inconvenience you experienced during installation and appreciate you sharing your experience with us. If we can be of any assistance in the future please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to help you.
Jennifer
Oct 11, 2022
Warning!!! Electrical fire due to defect!
This unit could have burnt down my house! Owned the unit for 6 years but started having water temp issues. Took off the bottom cover to find the insulating foam and safety cover melted together. The black jumper from the thermostat to the heating element (original) was burnt through at the screw connection and the wire insulation was burnt back 3 inches. It appears the stranded wire was improperly attached causing extreme heat and burnt materials. See for yourself from my pictures.
by
Response from RheemMar 8, 2023
Hi Mike,
Thank you for taking the time to write this review. We apologize for the inconvenience you have experienced because of the leak on your water heater. The water heater you have reviewed includes a 9-year parts and tank warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for taking the time to write this review. We apologize for the inconvenience you have experienced because of the leak on your water heater. The water heater you have reviewed includes a 9-year parts and tank warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Aug 24, 2022
Didn’t want this model but ended up getting an upgrade...
Didn’t want this model but ended up getting an upgrade and man am I happy. Very quiet, plenty of water to run 2 showers and a dishwasher at the same time and no one is affected. Stays hot a long time but the best thing is the app. It’s wifi so I can control the temp at anytime. I can also schedule for when I’m out of town so I don’t waste cost. Great value and highly recommended
by
Response from RheemAug 26, 2022
Hi,
So glad to hear installation was easy and you are enjoying your new water heater! If you ever have any questions about your new heater, please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Thank you for choosing Rheem for your water heating needs!
Derius
So glad to hear installation was easy and you are enjoying your new water heater! If you ever have any questions about your new heater, please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Thank you for choosing Rheem for your water heating needs!
Derius
Jun 12, 2022
Another Do'er - Gettin' something done
This water heater is far better than the one I had. However, that one was gas, had a 5 year warranty, and may have been from 1991. I converted to electric and upped gallons from 40 to 50. Even though it took me a few days to convert to electric and install, I couldn't be happier.
by
May 31, 2022
Do a search of reviews on "Leaks" this is junk
Barely 7 months old before it leaked at the top and shorted out the internal electronics. The Rheem warranty covers replacement with another Rheem unit which I will not do. Replacing it with another piece of junk is a waste of money for yet another installation.
by
Response from RheemJun 3, 2022
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced because of the leak on your water heater and would like an opportunity to assist you. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year full in-home labor warranty. Please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST at your earliest convenience. One of our experienced analysts will be happy to help you with warranty, and labor service options for this issue.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced because of the leak on your water heater and would like an opportunity to assist you. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year full in-home labor warranty. Please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST at your earliest convenience. One of our experienced analysts will be happy to help you with warranty, and labor service options for this issue.
Derius
May 4, 2022
Is a great hot water heater
Installed this hot water heater my self and was so simple to do. My hot water lasts at least 2 or 3 times as long as my old one. Also if you install it yourself don't freak out like I did when all the lights don't come on. The power light comes on and only the top element for about 15 minutes then it switches to the bottom element. I thought both lights would be on at the same time but the don't as it would draw way too much power. I have had it for about a month and couldn't be happier!!!
by
0/0
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| Ratings | (7974) | (1816) | (2947) | (2) |
| Nominal Tank Capacity (gallons) | 40 gal | 40 gal | 50 gal | 40 gal |
| Water Heater Profile | Medium | Medium | Tall | Medium |
| Application Type | Residential | Residential | Residential | Residential |
| Tank Warranty | 6 Year | 12 Year | 9 Year | Lifetime |
| Wattage (watts) | 4500 W | 5500 W | 4500 W | 5500 W |
| Required Volt Connection | 240 volt | 240 volt | 240 volt | 240 volt |
| Household Size | 2-4 | 2-4 | 3-5 | 2-4 |
| Efficiency Level | Super High | Super High | Super High | Super High |
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