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Questions and Answers for Rheem Performance Platinum 50 Gal. Tall 12-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Power Damper Tank Water Heater

Internet #300676172

Model #XG50T12DU38U2

Store SKU #1002960021

  • Power Damper keeps more heat inside the tank, raising efficiency
  • 50-Gallon tank provides hot water for households with 3-5 people
  • Restricted in CA and UT – see disclaimer below

Questions & Answers

60Questions
caret
Q:What is the anode replacement size
by|Feb 1, 2024
1 Answer
Answer This Question

A:  Hi and thank you for your question. The correct part is SP11526C Description: Anode Rod - 0.900 in. diameter x 44-3/8 in. long - Magnesium.

by|Feb 1, 2024
    caret
    Q:What type of insulation?
    by|Dec 11, 2023
    1 Answer
    Answer This Question

    A:  Hi John and thank you for your question. It is foam insulation .

    by|Dec 12, 2023
      caret
      Q:Can this be powered by UPS for several hours or few days? If so what size/rating of UPS would be required? Does the unit require constant power or just to ignite? Someone said inexpensive auto power inverter but can't run car for hours to power.
      by|Nov 25, 2023
      1 Answer
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      A:  Hi Aced, we wouldn't recommend the unit to be wired to a UPS as that may interrupt the unit's heating operation or can affect it negatively. The unit does require constant power to detect when heating is necessary.

      by|Nov 26, 2023
        caret
        Q:Where is the model number????
        by|Nov 23, 2023
        1 Answer
        Answer This Question

        A:  Hello, the model number is located at the top of the page, on the right hand side. The listed model is XG50T12DU38U2.

        by|Nov 24, 2023
          caret
          Q:What’s the difference between this and the six-year water heater?
          by|Oct 9, 2023
          2 Answers
          Answer This Question

          A:  Size of anode rod will determine how long water heater will not rust ( anode will rust first ) Longer warranty heaters are using bigger anode size ( you are pre-paying for peace of mind )

          by|Dec 25, 2023

            A:  Hi Bill and thank you for your question. There could be several differences. One would be the warranty coverage, size, recovery, 1st hour delivery.

            by|Oct 10, 2023
              caret
              Q:Is this product has warranty by the manufacturer
              by|Aug 24, 2023
              1 Answer
              Answer This Question

              A:  Hi Heater and thank you for your question. Please check under the tabs - Product Details - Warranty for the warranty paperwork. If you need further assistance, please call then number on your unit or in your user manual.

              by|Aug 25, 2023
                caret
                Q:What is the energy star unique id for this heater?
                by|Feb 26, 2023
                4 Answers
                Answer This Question

                A:  ENERGY STAR Unique ID: 2391427 https://www.energystar.gov/productfinder/product/certified-water-heaters/details/2391427/export/pdf

                by|Mar 22, 2023

                  A:  There was a typo in my prior response and I meant Rheem XG50T12DU38U2 that is no longer certified anyway. The closest certified model is XG50T12DU38U*W.

                  by|Mar 28, 2023

                    A:  Model Rheem XP50T12DU38U2 seems no longer ENERGY STAR Certified at www.energystar.gov. Only XG50T12UHN* models are.

                    by|Feb 20, 2024
                      1 found this answer helpful

                      A:  Hi Mosaid and thank you for your question. The ENERGY STAR Unique ID found on energystar.gov is 2404836

                      by|Mar 2, 2023
                        caret
                        Q:Does this water heater meet the fuel utilization of at least 95?
                        by|Feb 1, 2023
                        1 Answer
                        Answer This Question

                        A:  Hi Pots and thank you for your question. The PERFORMANCE PLATINUM™ Ultra Low NOx Powered Damper gas water heaters meet 10 ng/J NOx emissions and exceed ENERGY STAR® requirements and the Efficiency is .64 - .68 UEF

                        by|Feb 2, 2023

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