Q:Can I put both wires in the same conduit if that’s all I have
by|May 15, 2024
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Q:Does this come with a thermostat?
by|May 1, 2024
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Q:Does this product have an Auto Cycle timer on thermostat or does it stay on all the time till it’s manually shut off?
by|Mar 18, 2024
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A: Great question. Yes our thermostats offer a programmable options to cycle and we offer wifi smart and connected thermostats that allows you to control from our Watts Home app.
by|Mar 22, 2024
Q:Can it be cut
by|Jan 31, 2024
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A: Great question. The blue wire can not be cut, but the orange mat can be cut to conform to the shape of your room.
by|Feb 2, 2024
Q:Can i install the suntouch meat mat on top of this mosaic tiles? If yes, do you recommed this method: put a primer>heatmat>Self level>LVP?
by|Jan 24, 2024
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A: Thanks for the question. SunTouch TapeMats are designed to be under the tile embedded in mortar, so you can not place it on top of the tile.
by|Jan 26, 2024
Q:Can multiple mats be ran off of one controller? Like a hallway and bathroom next to each other. Obviously in parallel all wires ran directly to thermostat. Would I just want to hook one sensor up to each mat?
by|Jan 23, 2024
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A: Thanks for the question. Yes multiple mats can be ran to one controller up to 15 amps in total, so depends on your mat size. If beyond 15 amps we you can look to add a relay to break up the load. As for sensors, you can only hook up 1 sensor per thermostat, so you would want to strategically place the sensor in the proper location to support both areas.
by|Jan 26, 2024
Q:How thick does mortar overlay need to be?
by|Jan 18, 2024
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A: Thanks for the question, we require to fully embed the heating wire and splices so
that no portion of these show. This will ensure a proper installation, usually requiring 1/4in to 1/2in of product to do so.
by|Jan 22, 2024
Q:For small 1" mosaic hex tiles I read that you should first cover the mats with self-leveling compound to give a flat tiling surface. Is there any efficiency/heat loss when using this method? I plan to use this as the primary heating source for the room.
by|Jan 18, 2024
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A: Great question. For mosaic tile we recommend from our manual: Mosaic Tile: When installing mosaic tile, it is recommended to apply a two-step process. First, embed the heating wire in a thin self-level mortar bed (1/4"–3/8"), then thin-set the mosaic tile according to typical practice.
This will not affect the performance of the heating, as this will allow for a proper installation of the mosaic tiles.