Questions and Answers for Swing-N-Slide Playsets Playful Palace Complete Wooden Outdoor Playset with Slide, Picnic Table, Swings, and Backyard Swing Set Accessories
A: For questions about parts please refer to the Instructions/Assembly manual under the Additional Resources section. You can also contact our customer support team at 770-704-9300 and they will be able to offer more assistance. Thanks for reaching out!
by|Jun 13, 2023
Q:It says ?Always use a Quick Link between chain and swing hanger for all chain connections and adjustments? . Am I supposed to buy the quick link and what size
by|Jun 12, 2023
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A: The quick links are included in the set. Thanks for the question!
by|Jun 16, 2023
Q:How on Gods green earth does this company find it acceptable to refuse to give the customer a print out manual of instructions for a swing set that has 10 billion pieces and ?should take about 6-8 hrs? to put together?..
by|Apr 1, 2023
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A: Hello, If you look under the "Additional Resources" section of the product page you'll find the downloadable Instructions / Assembly manual that will give you everything you need to know. Thanks for the question!
by|Apr 3, 2023
Q:Do you provide installation services along with that
by|Mar 26, 2023
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A: We currently do not offer installation for the Playful Palace through Home Depot. Thanks for the question!
by|Mar 29, 2023
Q:hello, what is the size of the little house on top?
by|Mar 25, 2023
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A: The upper play deck is 2 ft x 3 ft. Thanks for the question!
by|Mar 28, 2023
Q:Where do I get instructions. Not included
by|Mar 20, 2023
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A: If you go to the "Additional Resources" section of product page you'll find the instructions/assembly, as well as plenty of other helpful information. Thanks for the question!
by|Mar 20, 2023
Q:How many boxes does it come in and how big?
by|Mar 20, 2023
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A: This playset comes in 4 medium sized boxes, the longest of which is 8ft. for the swing beam. Thanks for the question!
by|Mar 20, 2023
Q:How long is the slide? Height from ground to deck?
by|Mar 9, 2023
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A: From ground to deck the slide is 4 feet high. Thanks for the question!