Questions and Answers for TOTALPOND Remote Control Light Set

A:  Hello Brandi. The Totalpond color changing pond and landscape LED light set are energy-efficient 7.5-watt. Each LED lights are 2.5 watt. These LED lights are not use for spotlights, its designed and tested for ornamental pond use. We hope this helps! Your Water Garden Specialist, Natalie.

A:  Hello Patrick. We do not recommend splicing the wire, for safety reason and also it does void warranty. Your TotalPond Water Gardening Specialist, Natalie.

A:  Thank you for your review. We’d love to find a solution that works for you. Please contact our Customer Service Team by calling 1-888-412-6001, Monday through Friday, 8am - 5pm, ET. We look forward to assisting you. Your TotalPond Water Gardening Specialist, Erica

A:  Hello Mike. Yes, as long as they are connected to the same transformer. We hope this helps. Your TotalPond Water Gardening Specialist, Mary

A:  Hello Jennifer. We thank you for your inquiry. We do not recommend to use our product in chlorinated water as it can damaged the product in the long run. The chlorine can cause the plastic to disintegrate. Also, we do not recommend for swim as it has not been tested. We hope this helps. Your TotalPond Water Gardening Specialist, Mary

A:  Hello. We thank you for your inquiry. Unfortunately you can't add lights. However, you may purchase 2 sets and control them with just one remote and save the other remote as a back up. We hope this helps. Your TotalPond Water Gardening Specialist, Mary

A:  Hello. The transformer is weatherproof, just make sure it's not fully submerged in water. We hope this helps!

A:  Hello.We recommend to try replacing the battery on the remote. This product is protected by a 1 year limited warranty, if the issue continues you may give us a call at 1-888-412-6001 so we can gather information for warranty purpose.