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Customer Reviews for AIRCARE 5.4-Gal. Evaporative Humidifier for 3,700 sq. ft.

Internet #204234259

Model #H12 300HB

Store SKU #1000502755

  • Evaporative cool air humidifier
  • Whole house humidifier for up to 3,700 square feet
  • Uses AIRCARE 1045 Super Wick® filter & 1051 air filter (optional)

Customer Reviews

  • 3.5
    out of 51 reviews
  • 53% recommend this product
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Showing 1-30 of 51 reviews
Doesn’t do the job
I have a 1500 sq ft home it can’t bring humidity up to 50% I have allergies so I need a humidifier that works it’s very loud unfortunately I was in desperate need last year so I didn’t take it back so I’m stuck with it
by
Response from EssickAirProductsJan 2, 2024
Hello, Cubbybear13! Thank you for your feedback. The sound you hear coming from your humidifier should not be disruptive. We’re happy to walk through some troubleshooting with you to ensure that what you’re hearing isn’t a defect. Please give us a call at 1-800-547-3888 and one of our Customer Service Team members will walk you through a quick check-up on your unit. Our office hours are 7:30 a.m. –5:30 p.m. CST, Monday through Friday. Thanks! -Melissa, AIRCARE
    Does a very good job keeping moisture in the home. I like that. It was a good price, easy set up.
    Does a very good job keeping moisture in the home. I like that. It was a good price, easy set up.
    by
    Response from EssickAirProductsDec 5, 2018
    Hi, Leana. Thanks for taking the time to give us your feedback; we are so glad you love your humidifier. Thanks! - Lisa, Essick Air Products
    • DIY
    • Verified Purchase
    • Recommended
    The product does not live up to its description on the website.
    The website description includes "Quiet night mode" but in reality it is just the lowest fan speed setting which is not quiet and reduces the output allowing overnight humidity to drop. Its bottle is much too small and requires at least three fillings per day just to maintain 40% in our 2400 square feet home during the heating periods. Disappointed but will keep it. Have to have one running for health.
    by
    • Verified Purchase
    5 found this review helpful
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    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    I previously had a similar humidifier from the same company that lasted me 20 years. My wife wanted something that looked a little different and so we purchased this unit. The water storage system is significantly different, rather than two tanks. It requires two fillings. We weren’t interested in the extra trips into the basement for unsoftened water so we returned the unit. A design issue that we just weren’t interested in, never used, so cannot speak to the quality. Home Depot customer service was excellent, they helped us return and get credit so that we could order the same model that we previously had.
    by
    Response from EssickAirProductsJan 6, 2024
    Hello, Ed! We appreciate you taking the time to share your thoughts. -Melissa, AIRCARE
    • Verified Purchase
    1 found this review helpful
    by
    • Verified Purchase
    Dont! Machine Runs Continuously
    This machine continuously runs- even when the water has run out of the storage unit. It is super loud. I purchased a up to 3700sq unit, even though my house is 3200sq. I have read the instructions many times, but nothing changes. Very frustrating!!!!
    by
    Response from EssickAirProductsFeb 3, 2023
    Hello, Nick! Once the fill light has engaged, the humidifier will run approximately an hour without water. Your humidifier will also run continuously if your wick filter is dry. We recommend that you check your wick filter. If your wick is not completely saturated, it will need to be changed. Once the wick has been replaced, your humidifier will work as designed. While you should hear a sound coming from the unit while it’s operating, it shouldn’t be disruptive. Please give us a call at 1-800-547-3888 and one of our Customer Service team members will walk you through a quick check-up on your unit to ensure that it’s operating correctly. Our office hours are 7:30 a.m. – 5:30 p.m. CST, Monday through Friday. -Melissa, AIRCARE
      Overall, we're happy with our purchase. There is a...
      Overall, we're happy with our purchase. There is a bit of noise factor in the higher settings, but we knew that going into it. It fits well in our decor. It has greatly improved the problem we had with split seams in our wood trim.
      by
      Response from EssickAirProductsMar 22, 2022
      Hello, Richard! We appreciate you taking the time to share your thoughts. -Melissa, AIRCARE
      • Verified Purchase
      Do not believe your eyed
      I am not sure where you find 5.4 gallons of space but this only has a 2.5 gallon bottle and if you try anything but that is pours out the back. You have to refill within 4 or 5 hours. Sure you get humidity but you are refilling this way too often. Not anything like the description.
      by
      Response from EssickAirProductsFeb 23, 2022
      Hello, Matthew! This unit can hold 5.4 gallons of water at a time once you top off the bottle with more water. melissa, AIRCARE
      • Verified Purchase
      The float does not work and the water over flows...
      The float does not work and the water over flows and leaks onto the floor.
      by
      Response from EssickAirProductsJan 27, 2022
      Hello! We appreciate your taking the time to tell us about your experience. It sounds like your humidifier needs some troubleshooting to remedy the issue. Please give us a call at 1-800-547-3888 and one of our Customer Service Representatives will walk you through a quick check-up on your unit to make sure it’s operating correctly. Our office hours are 7:00 AM – 5:30 PM CST, Monday through Friday. Thank you! -Melissa, AIRCARE
        Don’t buy
        I bought one that wouldn’t work. So returned one and bought another. It doesn’t work either! Tech support says that the humidity in my house is too low to operate. I’m returning this one as well. The wicks are expensive and need replacing every week?
        by
        Response from EssickAirProductsJan 11, 2022
        Hello! We appreciate your honest review, and we are disappointed that you had a bad experience with your purchase. If you’ll consider purchasing the humidifier again, we’ll be right here to help. You can email us directly at info@essickair.com. We will be happy to walk you through your humidifier set-up and provide troubleshooting to help get your humidifier working smoothly. -Melissa, AIRCARE
          Hard to get water container in right spot to let...
          Hard to get water container in right spot to let water out.
          by
            1 found this review helpful
            Easy to assemble. Works well. Appreciate the signals for filling...
            Easy to assemble. Works well. Appreciate the signals for filling and checking the filter, although the manual doesn't tell you what you are checking for or how to know when it needs to be replaced.
            by
            Response from EssickAirProductsNov 22, 2021
            Hello, Nero! Thanks for sharing the experience you’ve had with our product. We appreciate the stars! -Melissa, AIRCARE
              1 found this review helpful
              humidifier
              I would not tell anyone this a good product it’s awful it sounds like a old tractor in fact the tractor is’nt as noisy
              by
              Response from EssickAirProductsMar 23, 2021
              Hello, Beverly! Thank you for reviewing our product. We hate that you're unhappy with your humidifier; we would appreciate an opportunity to make it right. If you will email us at info@essickair.com, we'd like to hear about your experience with our product. -Melissa, AIRCARE
                1 found this review helpful
                Work great quite operation...
                Work great quite operation
                by
                • Verified Purchase
                Will buy another one....
                Will buy another one.
                by
                • Verified Purchase
                Seems to work well enough but the plastic cover vibrates...
                Seems to work well enough but the plastic cover vibrates and is annoying.
                by
                Response from EssickAirProductsMar 5, 2021
                Hello, CGB! Thanks for reaching out. It sounds like we may need to run through some troubleshooting with you. Please give our Customer Service Team a call at 800-547-3888 from 7:30 to 5:30 CST, Monday through Friday. We’ll be happy to help you with your unit. Thanks. –Melissa, AIRCARE
                • Verified Purchase
                Amazing! Only runs when it needs to. Cuts down on...
                Amazing! Only runs when it needs to. Cuts down on heating costs cause humid air holds more heat than dry air. Helps your skin and lips from getting chapped through the winter as well.
                by
                Response from EssickAirProductsFeb 19, 2021
                Hello, Antonio! We love hearing from happy customers. Thanks for the stars! -Melissa, AIRCARE
                • Verified Purchase
                The humidifier was easy to assemble and I am pleased with the unit (appearance and construction) ...
                The humidifier was easy to assemble and I am pleased with the unit (appearance and construction) and how quickly it humidifies a room. I use it in the bedroom and am able to humidify the room in a few hours before bedtime and turn it off the rest of the night. I have humidity monitors throughout the house and able to test how effective this unit is as a whole house humidifier. This unit meets my expectations for humidifying one room but I found it a challenge to humidify the whole house even positioning the unit near one of the central air returns. I am considering buying another unit to humidify the den area. I don't like the supplied stiff Tygon filling hose and having to lift a filled reservoir (over 15 pounds) of water.
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                by
                • Verified Purchase
                Except for the refill system, I got exactly what I expected.
                Except for the refill system, I got exactly what I expected.
                by
                Response from EssickAirProductsDec 28, 2020
                Thank you so much for giving us your feedback. We appreciate it! -Melissa, AIRCARE
                • Verified Purchase
                • Recommended
                It works well. Filling the tank is somewhat of a hassle. The included hose doesn't really fit our...
                It works well. Filling the tank is somewhat of a hassle. The included hose doesn't really fit our faucets, so I have to maneuver the tank itself under the faucet. It would be better if there were a separate fill opening, perhaps on the opposite end of the tank from the discharge opening.
                by
                • Verified Purchase
                • Recommended
                It was easy to fill and very quiet while running...
                It was easy to fill and very quiet while running
                by
                Response from EssickAirProductsAug 19, 2020
                Hello, Gail! We appreciate you taking the time to share your thoughts. Thank you! -Melissa, AIRCARE
                • Verified Purchase
                It does the job but is poorly manufactured. The...
                It does the job but is poorly manufactured. The float valve is a plastic handle shoved into a piece of styrofoam.
                by
                Response from EssickAirProductsJun 10, 2020
                Hello, Sparkey! Thanks for taking the time to post your review. We are sorry to hear you had an issue with your cooler installation. We'd like to discus this issue further, so please give us a call at 1-800-643-8341, Monday through Friday, 7:30 – 5:30 CST. You can also email us at info@essickair.com. Thank you. -Melissa, Champion Cooler
                • Verified Purchase
                1 found this review helpful
                Very flimsy shell. Cracked within a week...
                Very flimsy shell. Cracked within a week
                by
                Response from EssickAirProductsMay 11, 2020
                Hello, JPN! We appreciate your feedback. AIRCARE products are held to strict standards for performance and safety. Our products are manufactured to meet the UL standard for humidifiers, which includes the type and the thickness of the plastic used. -Melissa, AIRCARE
                • Verified Purchase
                working very good
                working very good
                by
                Response from EssickAirProductsJan 14, 2020
                Hello, Willy! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! -Melissa, AIRCARE
                • Verified Purchase
                • Recommended
                Works great. Easy to fill & operate. I wish the air filter was either included or recommended i...
                Works great. Easy to fill & operate. I wish the air filter was either included or recommended in description. All in all, a great product!
                by
                Response from EssickAirProductsDec 10, 2019
                Hello, Ken! Thanks for taking the time to give us your feedback! We are so glad that you love your humidifier! -Melissa, AIRCARE
                • Verified Purchase
                • Recommended
                5 Star Review
                Rating provided by a verified purchaser
                by
                Response from EssickAirProductsDec 4, 2019
                Hello! Thank you so much for giving us your feedback. We appreciate you! -Melissa, AIRCARE
                • Verified Purchase
                Showing 1-30 of 51 reviews

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                Humidifier Features

                Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator, Water Level Indicator

                Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator

                Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator

                Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Filter Included

                Room Size (sq. ft.)

                Whole House

                Whole House

                Whole House

                Whole House

                Humidifier Tank Capacity (Gallons)

                5.4

                5.4

                5

                0

                Included Items

                No additional items included

                No additional items included

                No additional items included

                No additional items included