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Customer Reviews for AIRCARE 5.4-Gal. Evaporative Humidifier for 3,700 sq. ft.

Internet #204234259

Model #H12 300HB

Store SKU #1000502755

  • Evaporative cool air humidifier
  • Whole house humidifier for up to 3,700 square feet
  • Uses AIRCARE 1045 Super Wick® filter & 1051 air filter (optional)

Customer Reviews

  • 3.5
    out of 51 reviews
  • 53% recommend this product
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Showing 1-30 of 51 reviews
Works perfectly but is a little noisy and filling tank is a little awkward because it has to be o...
Works perfectly but is a little noisy and filling tank is a little awkward because it has to be on end and could fall over if not careful.
by
Response from EssickAirProductsJan 15, 2019
Hello, Thank you for sharing your feedback. We’re happy to hear that your humidifier is working out great! This humidifier delivers amazing output and with that comes more noise, but we’re glad that it is performing so well. Thanks! - Lisa, Essick Air Products
  • Verified Purchase
  • Recommended
It is excellent
It is excellent
by
Response from EssickAirProductsDec 4, 2018
Hi, Tommy. Thanks for taking the time to give us your feedback; we are so glad you love your humidifier. Thanks! - Lisa, Essick Air Products
  • Verified Purchase
  • Recommended
1 found this review helpful
This was a replacement for one I bought 6 years...
This was a replacement for one I bought 6 years ago. Same model. This one was harder to get going, initially, and seems fussier to keep functioning. I think that sometimes when you’re trying to improve something you actually make it worse. If it ain’t broke don’t fix it.
by
Response from EssickAirProductsNov 6, 2018
Hi, Kathrine. Thank you for taking the time to give us your feedback. Our Customer Service Team would be happy to walk through some quick troubleshooting to make sure your humidifier is functioning as it should. Give them a call at 800-547-3888. Office hours are Monday through Friday, 7:00 am - 5:30 pm CST. Thank you. - Sydney, Essick Air Products
  • Verified Purchase
1 found this review helpful
I use this humidifier in my 3500 Sq. Ft. home that has a LOT of natural wood in it. The first wee...
I use this humidifier in my 3500 Sq. Ft. home that has a LOT of natural wood in it. The first week I had to refill the tank at least once each day as the wood soaked up all the moisture it put out. I located it next to one of the HVAC inlet vents so the system would carry it through out the house and it has worked well. The tank has lasted longer and longer as the humidity level has stabilized through out the house. The multiple fan speeds are nice but it does get pretty noisy at the higher fan speeds. The humidity read out is a nice feature along with the auto shut off with low water level. The only draw back is that the moisture sensor for the air humidity level is located on the power cord close the the unit and air inlet on the back side. A remote mount humidity sensor would be a better setup.
by
Response from EssickAirProductsOct 31, 2018
Hi, Jim. Thank you for taking the time to leave such a detailed review. We appreciate it, and we're so happy that you're loving your humidifier! Thanks! - Sydney, Essick Air Products
  • Verified Purchase
  • Recommended
2 found this review helpful
Humidifier
It works well, when working. I agree with the other reviews, a little flimsy and I have to fill it with water every night before bed. I only use it over night to sleep. The filter needs to be changed frequently and is not available in the store. I’ve had it for a year and a half and I already have to replace it. The humidity level isn’t rising in my room, according to the humidifier, and the fan has gotten a little louder. This is my first humidifier so I don’t know any other brand to consider
by
Response from EssickAirProductsOct 19, 2018
Thank you for taking the time to review our product, customer satisfaction is very important to us. The wick/filters are designed to last anywhere from 30 to 90 days, depending on the minerals in the water. You will need to replace the wick when it's no longer wicking up the water (it will be dry to the touch). If the wick needs to be replaced the unit will not put out humidity. Please contact our customer service team, Monday - Friday 7:00am to 5:30pm CST, 800-547-3888 if you have further issues or questions. Thank you, Tina / Essick Air Products
    1 found this review helpful
    1 refill tank is very heavy to handle. Refill by...
    1 refill tank is very heavy to handle. Refill by tube is cumbersome
    by
    Response from EssickAirProductsDec 28, 2017
    Mr. John, Thank you for taking the time to review on our product. Your feedback is greatly appreciated. We are pleased to hear of your overall satisfaction with your new humidifier. If you have any questions or would like some information about our products, please contact our office at info@essickair.com. - Thank You Christina Essick Air Products
    • Verified Purchase
    1 found this review helpful
    Overall the unit seems to perform as specified but it...
    Overall the unit seems to perform as specified but it has 2 significant flaws that would lead me to NOT purchase it again in the future. 1) it’s extremely noisy on its lowest speed and 2) the water capacity it holds is deplorable. Running the unit for only 12 hours each day it runs empty in 2 days
    by
    Response from EssickAirProductsDec 21, 2017
    Mr. Tom, Thank you for taking the time to review on our product and for sharing your experience with us. Your feedback is greatly appreciated. We regret to hear of your dissatisfaction with your humidifier. Although our humidifiers will have a sound variation when going from low to high it should not be so loud that you cannot bear to be in the same room with it. If this is the case, please contact our office at 1(800)547-3888. Our Customer Service Representatives will be able to assist you. - Thank You Christina Essick Air Product
    • Verified Purchase
    This is a replacement for the same humidifier that I purchased and returned because the fan switc...
    This is a replacement for the same humidifier that I purchased and returned because the fan switch was defective. I ordered a replacement and find that this one has a defective fan motor, and will be returning it. I'm done with this brand and will be purchasing a humidifier elsewhere.
    by
    Response from EssickAirProductsApr 18, 2019
    Hi, Richard. We appreciate your honest review but are disappointed that you had a bad experience with your purchase. If you’ll consider purchasing the humidifier again, we’ll be right here to help. You can email us directly at info@essickair.com, or call our Customer Service Team at 800-547-3888, 7:30 am–5:30 pm CST, Monday through Friday. We will be happy to walk you through your humidifier set-up and any troubleshooting that’s needed to get your humidifier working smoothly. We apologize for the delay in our response. We recently upgraded our online review monitoring system and we are just seeing many of these reviews for the first time. We realize it has been some time since your post, but we want to make sure we address all of our customers’ feedback and help if we are still able to do so. Thanks! - Lisa, Essick Air Products
    • Verified Purchase
    2 found this review helpful
    given as gift
    Gave this to my brother as Christmas Gift. He uses a wood stove to heat his house in NH. He did say it is not convenient to fill it. Also did say it works great. Not too sturdy though so you have to be careful not to bump into anything when wheeling it to sink to refill with hose. I will say I am not sure what he thought they would be made out of !! Plastic is what they all are made from.
    by
    • DIY
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Home humidifier
    The humidier was purchased to replace one that we had used for many years. The materials in the new one are much cheaper then the old one. It seems to work well but time will tell if it holds up like the old one did.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Not so great!
    The first unit failed within two months of use. The fan motor on the low setting would not come up to speed and just make a loud humming noise. If you changed the speed to a higher setting it appeared to function ok. The problem with that was, I did not need to run it any higher than low. I returned the unit, which went well, and now the second unit is doing the same thing, just not as often as the first unit did. I have not returned the second unit yet, but will if the problem persists and/or worsens.
    by
    • DIY
    • Verified Purchase
    1 found this review helpful
    Works very well
    This unit works great brought our humidity level up on the first day and maintains it The high speed is a bit loud but during the day time hours you don't notice it and just drop the speed at night works great I'm very glad we purchased it
    by
    • DIY
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Excellent Unit
    Of course something plumbed so you don't have to add water would be better but at this price very impressive. It works very well in maintaining nice humidity levels. No more static shock!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Sorry I Bought it!
    One of the worst purchases I ever made. The unit is loud and disruptive. Uses more water than any humidifier I have ever seen. Not pleasurable to continually refill.. Don't plan on sleeping with the unit on any higher fan speeds. A complete waste of money - get something else.
    by
    Response from EssickAirProductsApr 19, 2019
    Hi. Thank you for feedback. This unit delivers amazing output, and with that comes a little more noise. Many of our customers say it is similar to that of a box fan. However, it shouldn’t be disruptive. Please give us a call at 800-547-3888 and one of our Customer Service team members will walk you through a quick check-up on your unit to make sure it’s operating correctly. Our office hours are 7:30 am–5:30 pm CST, Monday through Friday. We will pass your concerns along to engineering and truly appreciate your insights. We apologize for the delay in our response. We recently upgraded our online review monitoring system and we are just seeing many of these reviews for the first time. We realize it has been some time since your post, but we want to make sure we address all of our customers’ feedback and help if we are still able to do so. Thanks! - Lisa, Essick Air Products
    • DIY
    1 found this review helpful
    what a joke
    If you want to spend all your time adjusting the tank This is the tool for you. Its noise level is loud enough to drown out a naggin spouse. What a waste of money
    by
    Response from EssickAirProductsApr 29, 2019
    Hello, Leftdry. We apologize for the delay in our response.  We recently upgraded our online review monitoring system and we are just seeing many of these reviews for the first time.  We realize it has been some time since your post, but we want to make sure we address all of our customers’ feedback and help if we are still able to do so. Hopefully, you were able to call us so we could help you resolve the issue when it started.  If not, please call us at at 800-547-3888. Our office hours are 7:30 am–5:30 pm CST, Monday through Friday. Thank you! -Natalie, Essick Air Products
    • DIY
    3 found this review helpful
    water weight
    Consider that 5 gals weighs almost 40lbs so if you can lift 40lbs with one hand, refilling will be easy!
    by
    • DIY
    EXCELLENT.
    Bying this product, was the right choice I ever made in my life. I am HEALTHY AND CAN BREATH BETTER WITH THIS PRODUCT.
    by
    • Pro
    • Recommended
    ideal for the hard of hearing
    This unit replaced a console humidifier we had used for nearly 20 years. First thing I noticed was how thin the plastic housing was. It feels flimsy and fragile. I did like the single large wick, it fits well and the design makes sense. The single water tank is not large, so if you plan on treating a large area, plan on refilling 2 or 3 times per day. Also, several times the tank did not drain into the console refilling, and the unit stopped, display read it needed filling (F) and the tank was full. Customer service sent a replacement part and a pvc shim to help line things up. Works better now. The fan (which has 4 speed settings) was initially quiet, but in the course of a couple of weeks it went from quiet to very noisy. It rattles like crazy! This thing makes so much noise that we keep the door closed in the rooms we are using. I've checked and tightened all the visible screws, but it made no difference. The humidity level in the house is well maintained using this unit. If you don't mind the noise, buy with confidence.
    by
    • Pro
    • Verified Purchase
    7 found this review helpful
    It works well, but is loud on the higher fan settings
    Worth the price but it is a little loud on the higher fan settings
    by
    • Pro
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Very satisfied
    We've had the unit in service for a week. When we started it running the humidity in the house was 25%. In the last week it has fluctuated between 36-42%. (We have it set on 40, running the fan at the lowest speed.) Two downsides are that the fan is fairly loud at higher speeds (but we discovered we don't need to use those speeds), and, as another reviewer noted, the refill tank can be a bit tricky to set in place so that it drains properly. Being careful in putting it in the unit is necessary to insure the valve is properly seated to work properly. We are, however, quite pleased with our purchase. It is working very well. Within a couple of hours of turning it on we noted the house felt warmer. My wife's hands, which crack badly every winter due to dryness (even w/lotions), are much better this week, with no cracking. Throughout the week I have been wearing fewer layer of clothing around the house, without changing the thermostat setting. The controls are easy to use. The refill hose makes refilling the tank simple. We are operating the unit (which is rated for up to 2500 sq. ft.) in a home of about 1400 sq. ft.
    by
      • Recommended
      3 found this review helpful
      I purchased this item thinking it would work well, but it doesn't.
      My wife and I thought it would work much like our Bemis water wick unit that we had for the past 15 years. Unfortunately it doesn't work well when it comes to water draining from the plastic water bottle without nearly constant monitoring the drainage and re-adjusting the water bottle onto the drainage feature. We are not at all satisfied with our purchase.
      by
      Response from EssickAirProductsApr 30, 2019
      Hi, Papa. We apologize for the delay in our response.  We recently upgraded our online review monitoring system and we are just seeing many of these reviews for the first time.  We realize it has been some time since your post, but we want to make sure we address all of our customers’ feedback and help if we are still able to do so. Hopefully, you were able to call us so we could help you resolve the issue when it started.  If not, please call us at at 800-547-3888. Our office hours are 7:30 am–5:30 pm CST, Monday through Friday. Thank you! -Natalie, Essick Air Products
      • DIY
      • Verified Purchase
      2 found this review helpful
      Showing 1-30 of 51 reviews

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      Humidifier Features

      Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator, Water Level Indicator

      Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator

      Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Tank Empty Indicator

      Adjustable Humidistat, Automatic Moisture Control, Automatic Shut Off, Filter Included

      Room Size (sq. ft.)

      Whole House

      Whole House

      Whole House

      Whole House

      Humidifier Tank Capacity (Gallons)

      5.4

      5.4

      5

      0

      Included Items

      No additional items included

      No additional items included

      No additional items included

      No additional items included