Bought it to cut some firewood but can’t cut one piece straight. Keeps jamming like the blade is thicker than chain.
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Response from SBD_Product ExpertAug 24, 2021
HI Guylab We appreciate your feedback on the LCS1020. We are sorry to hear about the issue you are having with your product. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case # 13684766. I look forward to hearing from you. We apologize for the inconvenience you are having. Thank you Roxy BLACK+DECKER
Customer review from homedepot.ca
Jul 31, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 27, 2021
Its a good lightweight saw which is exactly what I...
Its a good lightweight saw which is exactly what I wanted, but the battery doesn't last nearly as long as I would like, which is the reason for only 4 stars!
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Verified Purchase
Jul 27, 2021
Its a nice machine for tree and brush trimming. Lightweight and manageable with a good battery li...
Its a nice machine for tree and brush trimming. Lightweight and manageable with a good battery life. You can't fell a tree much bigger than a sapling, but it wasn't designed for that kind of thing anyway.
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Verified Purchase
Recommended
Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 22, 2021
It's ok. Should have gotten the next size larger with...
It's ok. Should have gotten the next size larger with automatic oiler
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Verified Purchase
Jul 17, 2021
Easy to use and control. Great for small trees. Good...
Easy to use and control. Great for small trees. Good to use instead of large chain saws.
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Verified Purchase
Jul 16, 2021
The chains come out frequently. Every time it takes time...
The chains come out frequently. Every time it takes time to fix it.
by
Verified Purchase
Jul 16, 2021
by
Verified Purchase
Jul 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 8, 2021
Chain kept coming off had to return this...
Chain kept coming off had to return this
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Response from SBD_Product ExpertJul 8, 2021
Hi ALVA We appreciate your feedback. We would like to speak to you about the experience you had with LCS1020 . Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information. Please reference case #13516030. I look forward to hearing from you. Thank you Roxy BLACK+DECKER
Verified Purchase
Jun 27, 2021
The best purchase I have made in a long time....
The best purchase I have made in a long time. Light weight and very easy to use.
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Verified Purchase
Jun 25, 2021
It’s light weight and works well for small jobs....
It’s light weight and works well for small jobs.
by
Verified Purchase
Jun 25, 2021
Smooth product with the lube oil and cordless 20V battery charger!!!!!
Smooth product with the lube oil and cordless 20V battery charger!!!!!
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Verified Purchase
Recommended
Jun 24, 2021
manual oil is a pain and sometimes leaks...
manual oil is a pain and sometimes leaks
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Response from DewaltProductExpertAug 10, 2021
HI RAMON We appreciate your feedback on the LCS1020. We are sorry to hear about the issue you are having with your product. We would like to get some more information to determine if there is an issue with the product. Please email me at wecare@sbdinc.com and reference case # 13634787. I look forward to hearing from you. We apologize for the inconvenience you are having Roxy BLACK+DECKER
Verified Purchase
Jun 24, 2021
It was very easy to use. Light weight.
It was very easy to use. Light weight.
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Verified Purchase
Recommended
Jun 24, 2021
Easy to assemble and use....
Easy to assemble and use.
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Verified Purchase
Jun 22, 2021
I tried using this saw two days after receiving it. There was oil on the surface that I sat it o...
I tried using this saw two days after receiving it. There was oil on the surface that I sat it on. I thought it might have been over flow, but it wasn't. I cleaned it up and stored it to find that all the oil had run out on the garage floor. It might be a good buy, but I haven't had a good experience.
by
Jun 11, 2021
Jerks. Slow cutting....
Jerks. Slow cutting.
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Response from SBD_Product ExpertJun 17, 2021
Hi Valued Home Depot Customer We appreciate your feedback. We would like to speak to you about the experience you had. Please contact support at 800-544-6986 or email us directly at WECARE@sbdinc.com . Please reference case #13436336. I look forward to hearing from you. Thank you Sherri C BLACK+DECKER
Verified Purchase
Jun 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 10, 2021
Light weight .worked for cutting boards & tree limbs .
Price...
Light weight .worked for cutting boards & tree limbs .
Price was right and the battery's are the same as my weed eater so I can use same battery for both.
Very satisfied. I like Black & Decker .
Cordless is great
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Verified Purchase
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 9, 2021
This is such a great little saw for dealing with...
This is such a great little saw for dealing with most around the yard issues. Ease of maintenance chain saw and starting. It is not a keep your fingers crossed hope it takes less the the time to do the job then start it saw.
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Verified Purchase
Jun 7, 2021
OILER DOES NOT WORK
OILER DOES NOT PUMP ANY OIL. be prepared to keep an oil can to oil it externally. look at reviews on competitors sites and nearly every negative review is the same year after year. I cant believe they havent improved the function. Still a good value, just keep an oil can near by. (interesting they wouldnt let me list a competitor by name so youll have to figure out who that is. Hint = A )
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Recommended
Jun 4, 2021
Excellent Chain Saw!
Pulling it out of the box, I was surprised at how small and light this chain saw is.
It requires basic assembly and you'll need chain lube for the oil reservoir (not included). It's an excellent chain saw, easy to use and perfect for lighter duties around the house. I use it to trim fruit trees in the backyard and it does the job perfectly. On smaller branches some kind of pruner is probably better but this will work on branches half-inch or larger and is capable of tackling limbs 3-4 inches round - surprisingly powerful for its size! Working in the backyard, I typically get 90-120 minutes on a charge (depending on how quickly I'm working). Primer bulb is difficult to depress and hard to see results. During initial use, the chain needs breaking in and frequent adjustments but very easy to do. Overall, very happy with the chain saw and a much better option to a gas-powered chain saw!
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Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 2, 2021
The first chainsaw purchased was assembled wrong so the chain ran backwards. Had to return and o...
The first chainsaw purchased was assembled wrong so the chain ran backwards. Had to return and order a second chainsaw. The second chainsaw leaks oil and made a huge mess.
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Response from DewaltProductExpertAug 10, 2021
Hi Bird Thank you for leaving your feedback from your experience with LCS1020. I am sorry to hear that you’re having issues with your unit after such a short amount of time. I’d like the chance to speak with you about this problem and your warranty. If you are interested in speaking with me I can be reached by email at wecare@sbdinc.com. Please also reference case #13636102 . Hope to hear from you soon! Thank you Roxy BLACK+DECKER
Verified Purchase
Jun 2, 2021
Batteries provided enough power and time to make quick work of downed tree. Easy to use, I am 70+
Batteries provided enough power and time to make quick work of downed tree. Easy to use, I am 70+
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Verified Purchase
Recommended
Jun 2, 2021
This saw worked great. It is very handy to have around for a quick job.
This saw worked great. It is very handy to have around for a quick job.