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Customer Reviews for Bosch 800 Series 24 in. 1.2 cu. ft. Built-In Microwave Drawer in Stainless Steel w/ Sensor One Touch Cooking & Auto Open/Close

Internet #304811533

Model #HMD8451UC

Store SKU #1007757262

  • Sensor Programs Simplify Cooking for Great Results
  • Low Profile Design With Touch "Open" and "Close"
  • Room Enough to Fit a 4 Qt. Casserole Dish

Customer Reviews

  • 4.3
    out of 280 reviews
  • 84% recommend this product
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Showing 1-30 of 280 reviews
Bosch Microwave
We decided to get the drawer model and are very happy with it. I'd definitely buy it again.
by
    • Recommended
    Great product. Easy to use.
    [This review was collected as part of a promotion.] Drawer microwave is very easy for me as I am in a wheelchair.
    by
      by
      • Verified Purchase
      Nice MW
      The drawer microwave is great for ease of location. The controls are easy and it is reasonably easy to clean. The power is a bit lower than many standard microwaves.
      by
        • Recommended
        Sleek Microwave!!
        [This review was collected as part of a promotion.] This is a super easy to use microwave and the drawer is super easy to clean!! The buttoms and control panel is simple and can even be used by the grandparents. The drawer blends in and ties the kitchen all together!
        by
          • Recommended
          Undercounted microwave
          [This review was collected as part of a promotion.] It's awesome
          by
            • Recommended
            Great
            So easy to use. I like the way it is in a drawer snd not over the stove. Mine id in the island so it does not even show. Great product
            by
              uneven cooking
              this micro wave from day one did not heat the food evenly . had a repairman look at the microwave and said that the difference was not enough .when we heat any dish we find one side of the food is very hot and theater side is sometimes cold .
              by
              Response from BoschAppliancesUSAApr 6, 2022
              Hello, thank you for your review. We're sorry to hear about the trouble with your microwave. If you believe this diagnostic to be made in error, you may connect with another authorized service provider here https://bit.ly/2VMqh96. If we may help answer any questions, connect with us at 800-944-2904. Thank you. BoschAppliancesUSA
                by
                • Verified Purchase
                Microwave drawer
                This is the best kitchen appliance, EVER! It sits waist high and extends amply when open. I also have counter space now that it is in a cabinet.
                by
                  love our microwave
                  [This review was collected as part of a promotion.] we love our bosch drawer microwave. it replaced an identical thermidor model that lasted about 8 years. it's very easy to use and very powerful. also, the look is very stylish.
                  by
                    • Recommended
                    Microwave stopped working after a week...
                    Microwave stopped working after a week
                    by
                    Response from BoschAppliancesUSAMar 8, 2022
                    Hi Jose, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904. BoschAppliancesUSA
                    • Verified Purchase
                    1 found this review helpful
                    Drawer Microwave
                    [This review was collected as part of a promotion.] Love having the microwave off my counter space and not having to have a door swing open. Heats evenly and has a child lock feature when little ones are visiting.
                    by
                      • Recommended
                      Great microwave
                      [This review was collected as part of a promotion.] Have had for about 6 months now. Works great
                      by
                        • Recommended
                        Great product
                        [This review was collected as part of a promotion.] First time having an in drawer microwave. More space than an overhead. We did have an issue with the control panel and Bosch customer service as well as an authorized repair agent resolved quickly Would recommend
                        by
                          • Recommended
                          Microwave
                          [This review was collected as part of a promotion.] This is the most convenient item in our kitchen. The microwave is not taoup space on counter top. Very easy to operate and clean.
                          by
                            • Recommended
                            Really good microwave
                            [This review was collected as part of a promotion.] Very happy with the purchase. Only complain I have is that the open close tray can be little more smoother and less noiser.
                            by
                              Excellent Drawer Microwave
                              [This review was collected as part of a promotion.] This microwave works very well and is easy to use. The controls are intuitive and the microwave is tolerant of mistakes (as our young grandkids can make when helping out). Would recomment this microwave.
                              by
                                • Recommended
                                Dissatisfied
                                [This review was collected as part of a promotion.] I have great respect for the Bosch brand but this appliance has shaken my conviction a bit. In less than 6 months there are intermittent times (~1 in 4) when this microwave seems to run just as a fan and the food does not get hot. It's usually resolved with trying again (pushing the same buttons) clearly there's something not operating properly but it's inconsistent in its failure. I've learned to listen for the deeper humm and know it's working when I hear that sound. Disappointed that I'm going to have to call for repair sometime to resolve
                                by
                                Response from CSJan 28, 2022
                                Hi Loyal Bosch user, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
                                  Looks great but doesn't heat very well
                                  We purchased three Bosch appliances (pro style range, dishwasher, and microwave drawer). They all look great and we are happy with their appearance. The mocrowave drawer, however, doesn't heat food up as well as a standard microwave with a turntable in it. It seems it takes about twice as long to heat food.
                                  by
                                  Response from CSDec 29, 2021
                                  Hi Grandeperez, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
                                    by
                                      Happy with our microwave
                                      [This review was collected as part of a promotion.] Are pleased with the perfromance so far. Installation was wasy and quick.
                                      by
                                        • Recommended
                                        Excellent undercounter microwave
                                        [This review was collected as part of a promotion.] We have been using our Bosch undercounter microwave for a month now and absolutely love it. The drawer opens and shuts flawlessly and allows us to place items in it without stooping or bending over. It heats evenly and quickly. And it has space enough for very large items. The controls on the front are easy to use and intuitive. A truly great microwave.
                                        by
                                          • Recommended
                                          Bosch 800 Series Drawer Microwave
                                          [This review was collected as part of a promotion.] My wife and I are enjoying this new Microwave. Easy to install (DYI) , no hassle installation. Lovely in look and blends well with stainless steel kitchen.
                                          by
                                            • Recommended
                                            Drawer microwave
                                            We've never had a drawer microwave before, but we remodeled our kitchen and this was the perfect choice as we didn't have any upper cabinet area to spare. They are substantially more expensive. It has performed well so far. You have to press the open and close button on the touchpad firmly. I have pressed it a bit to lightly and it reacts, but doesn't open until pressed harder.
                                            by
                                              • Recommended
                                              One day old and stopped working
                                              Got the microwave.....it worked for one day and stopped heating the next day! Had to call for service and its gonna be 3 weeks to get someone out! So upset! thought I was buying a quality product!
                                              by
                                              Response from BoschAppliancesUSANov 8, 2021
                                              Hi karin, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here to see if anyone might be able to come out sooner: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904. BoschAppliancesUSA
                                                2 found this review helpful
                                                Worked one day
                                                [This review was collected as part of a promotion.] Just received my new microwave and it worked one day....had to call service....its not heating
                                                by
                                                Response from CSNov 8, 2021
                                                Hi karin, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
                                                  Bosch drawer microwave
                                                  [This review was collected as part of a promotion.] Stopped working after two weeks from the installation. Repairman replaced the part Bosch said was the problem. Took two weeks for the part to arrive. Stopped working after two days after the part was installed. Repairman due back next Tuesday.
                                                  by
                                                  Response from CSNov 2, 2021
                                                  Hi Karl, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
                                                    Great microwave
                                                    Perfect fit to replace our old sharp drawer microwave.
                                                    by
                                                    • Verified Purchase
                                                    Nice
                                                    [This review was collected as part of a promotion.] Works well and matches other appliances.
                                                    by
                                                      • Recommended
                                                      Showing 1-30 of 280 reviews

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