Thank you for choosing a Classic Accessories product and for submitting this review. We are sorry to learn of your experience. Our manufacturer warranty covers any defect in material or workmanship within the warranty period, so we encourage you to check and see if your purchase is within the warranty period. If it is, we will gladly replace your product. Please file a warranty claim so that we may replace your product. Please visit us at classicaccessories.com/warranty to file a warranty claim. Thanks again and we look forward to providing warranty assistance.