Hello BigDaddy Scott,
Thank you for taking the time to leave us your thoughts on the Delta Faucet Clear Knob Handle Kit - Bathroom, Basin Or Bidet, model RP2389. We appreciate your feedback. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you as quickly as possible. I am sorry to hear that this product did not meet your expectations. As the manufacturer, we are committed to supplying our consumers with quality products that deliver at the expected performance.
Our products have a Lifetime Limited Warranty that covers parts and finishes being free of defects in material and workmanship for the original owner/purchaser.
Please feel free to contact us directly, as we will need to gather more information to assist you better.
Thank you for being a loyal Delta Faucet customer.
Best Regards,
Emma
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com