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Customer Reviews for Edsal 4-Tier Heavy Duty Steel Garage Storage Shelving Unit in Black (36 in. W x 60 in. H x 18 in. D)

Internet #203926737

Model #UR-364BLK

Store SKU #294724

  • Heavy-duty steel garage rack holds up to 800 lbs. per shelf
  • Assemble as a shelf or a workbench for all garage storage needs
  • Steel beams with particle board decking for long lasting use

Customer Reviews

  • 4.3
    out of 1,788 reviews
  • 79% recommend this product
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Showing 1-30 of 1,788 reviews
Assembly was a breeze!
Great price! I bought 4 to organize my garage and basement. They went together in minutes with only a rubber mallet. I was able to store a ton of stuff! My only "complaint" would be that the shelves are made of particle board and some corners chipped during assembly. This wasn't really a problem because once they were placed in the frame it wasn't an issue. I'm not sure how the particle board will hold up over time but I can always replace them with plywood in the future if it becomes necessary. Overall, I am VERY satisfied!
by
  • Verified Purchase
  • Recommended
3 found this review helpful
STAY AWAY
This thing is evil. It comes with a sign that says " DO NOT RETURN." That should have been my first clue. It was missing parts. Second clue. So I called their customer service regarding getting additional pieces. Left a message and had to wait forever for them to call me back. Total pain. Then, when you do have the pieces, it's impossible to assemble. I spent over 2 hours fighting it. I finally got it together, but seem to have lost my hearing in the process from all of the hammering metal I had to do. And now that it's put together, I see what a piece of junk it really is. It doesn't even stand up straight. I'm taking it apart and bringing it straight back. Kicking myself for having wasted my time and energy.
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    8 found this review helpful
    Just what I needed!
    Sturdy construction. No worries about it holding whatever I would need to store. Easy to put together. No tools needed. I was able to put it together by myself in about 20 minutes. In about an hour I had both shelving units put together and my garage organized!
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    • Verified Purchase
    • Recommended
    6 found this review helpful
    Great value
    Fairly easy to assemble, and sturdy (assuming your floor is level). A nice feature would be rubber feet to make leveling easier. For basic storage, great product for the money.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Easy Setup
    this was so easy to setup my 2 teenage boy's put 3 together in 45 minute's. The only tool needed was a rubber mallet. I will replace the press-board with 3/4" plywood for a stronger base.
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      • Recommended
      2 found this review helpful
      Perfect!
      We bought 4 of these and completely reorganized our garage. I love how adjustable they are! You can also stack them to make use of tall spaces. Sure, they were a little difficult to put together in a couple of spots, but no big deal. I'd definitely recommend them!
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        18 found this review helpful
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        Good Shelf however was missing one of the posts. Contacted the company and they replaced it but with the wrong size but I was able to use it because it’s in a closet. But the shelving itself is great,
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        Response from Edsal Customer ServiceApr 4, 2024
        Cathy, sorry about the issues with the missing post. If you still need assistance with it. we would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
        • Verified Purchase
        These shelves are sturdy, well made, easy to assemble. I bought them to organize my garage and may end up buying more.
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        Response from Edsal Customer ServiceMar 28, 2024
        Vivian-Thank you so much for taking the time to leave us a 5-star review. Edsal
        • Verified Purchase
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        Assembly was easy and the shelves seem solid. I'm using the shelves in a humid basement, so we'll see how they hold up especially during humid summers. But so far, looking good!
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        Response from Edsal Customer ServiceMar 18, 2024
        CKinNJ, Thank you for the awesome 5-star review. Edsal
        • Verified Purchase
        This was my 3rd and 4th same shelving units from Edsal. I’d bought two previously that had a couple of defects that Edsal quickly remedied by sending me new parts. This is very sturdy, looks good and can be put together easily by one person with a mallet hammer. Another plus is that this is a U.S. company (I was able to talk directly with reps here in the US) while they do note some ‘globally sourced materials’. I have 4 units and just may get another two. The value is worth the price. (And as many reviews noted/asked, yes, my units came with end caps). Great item and shipping was free!
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        Response from Edsal Customer ServiceMar 7, 2024
        MeLee, thank you for the marvelous testimonial and the 5-star rating. Edsal
        • Verified Purchase
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        • Verified Purchase
        I’ve made 10 of these. All went up perfectly.
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        Response from Edsal Customer ServiceMar 7, 2024
        Wow "10" That is amazing. Thank you for all of the support and the 5-star rating. Edsal
        • Verified Purchase
        What a sorry piece of junk.
        Flimsy junk at best. Calling this heavy duty is a sick joke. Sawdust boards for shelves. Riveted guides are too big for keyholes.
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        Response from Edsal Customer ServiceMar 1, 2024
        JimL, I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
          I picked up the box from the HD store and it was damaged. I realized at home it was missing pieces. The company was very good and sent them immediately.
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          Response from Edsal Customer ServiceFeb 29, 2024
          Thank you for the great 5-star rating. Edsal
          • Verified Purchase
          I have used this style of shelving for my entire basement and find it really easy to put together. Extremely sturdy movable and at a fairly decent price point.
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          Response from Edsal Customer ServiceFeb 28, 2024
          Cooke, thanks for the wonderful testimonial and 5-star rating. Edsal
          • Verified Purchase
          Fairly easy to assemble. Nice, sturdy shelves. Working out well in my storage closet.
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          Response from Edsal Customer ServiceFeb 22, 2024
          Thank you for the feedback and super 5-star review. Edsal
          • Verified Purchase
          love the unit
          Perfect size shelving unit. It is exactly what i was looking for I ordered two units unfortunately i only received one. The second is in limbo somewhere and have not received any further notification about the unit or a refund for it. Disappointing
          by
          Response from Edsal Customer ServiceFeb 22, 2024
          KarlaE, thank you for the wonderful review of our product. Edsal
            • Recommended
            by
            • Verified Purchase
            Order 4 sets, but only delivered 1. We asked when we could get the rest of the units, but you just canceled the order and refunded us. Then raised the price for a new order. I tried to contact your customer support and resolution center, but it was not helpful at all.
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            Response from Edsal Customer ServiceFeb 23, 2024
            I am sorry to hear that you had a poor experience. We would like to help. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
            • Verified Purchase
            I have purchased similar shelves and this is a very well put together shelve and I really like it
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            Response from Edsal Customer ServiceFeb 15, 2024
            David, thank you for the great 5-star review. Edsal
            • Verified Purchase
            Price was decent and unit was what I expected.
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            Response from Edsal Customer ServiceFeb 15, 2024
            Roger, thank you for the great 5-star review. Edsal
            • Verified Purchase
            Showing 1-30 of 1,788 reviews

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