Response from Everbilt Customer ServiceDec 28, 2022
Mac M, thank you for your review. Our pumps are very easy to install and replace. We are glad that you are happy with this pump. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
Dec 14, 2022
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Verified Purchase
Dec 7, 2022
Last one lasted 7 years and it gets quite a...
Last one lasted 7 years and it gets quite a bit of use at our house.
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Response from Everbilt Customer ServiceDec 12, 2022
Bryan, thank you for your review. We are glad that you are happy with your pump and it has lasted for you and your needs. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
Dec 5, 2022
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Verified Purchase
Nov 18, 2022
solid build but poor floater design
This pump seems to get a lot more expensive than before (low 400 now).
Pro: heavy duty; quiet; minimum configuration. Just glue a 2 inch pipe to a threaded connector and then screw it in.
The separate floater cutoff wire is useful in case float got stuck.
Con: Floater can only be attached to one side of the pump.
The existing pipe location can force the floater to be a bad position that can get stuck.
Shortening the floater cable to 3 inch and lowering it may be needed.
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Recommended
Sep 30, 2022
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Verified Purchase
Aug 26, 2022
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Verified Purchase
Aug 4, 2022
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Verified Purchase
Jul 13, 2022
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Verified Purchase
Jul 12, 2022
Installed a week ago works great not to loud. Easy...
Installed a week ago works great not to loud. Easy install
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Response from Everbilt Customer ServiceJul 12, 2022
Thank you for your review. We are so glad that you are happy with your pump. This is a heavy duty pump that gets the job done and is very quiet. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
Jul 6, 2022
Installation was easy....
Installation was easy.
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Response from Everbilt Customer ServiceJul 7, 2022
Riki, thank you for your review. We are so glad that you are happy with your pump and it was easy to install. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
May 19, 2022
Easy DYI
Got this when our pump failed, it was easy to install and is working great!
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Response from Everbilt Customer ServiceMay 20, 2022
Jen R, thank you for your review. We are glad that you found a pump to work for your needs and it was easy to install. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
May 19, 2022
Solid and Reliable
Our sump pump went out, but we noticed that we were getting a lot of soot in the barrel, so we bought this instead to use as our sump pump? I figured it would work well since it grinds things up! So far it has worked like a champ on expelling the water and soot, plus it's industrial strength. Every other week I pour a little vinegar down into the barrel and it cleans the unit. It was worth the money!
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Response from Everbilt Customer ServiceMay 20, 2022
whaterver, thank you for your review. We are so glad that you were able to find a pump that works for your needs. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
May 19, 2022
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Verified Purchase
May 4, 2022
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Verified Purchase
Apr 10, 2022
Purchased less than 6 months ago and quit
With it having a 3-year warranty I would hope that it lasted longer than what it did (died during the fourth month of use). And then I tried to call on a Sunday for support and get it replaced but they're only open Monday through Friday. What good does it do when they have them in stock at home Depot but you can't get a replacement on the weekend when it fails?
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Response from Everbilt Customer ServiceApr 12, 2022
JS2022, we are sorry to hear that your pump died. Does the motor still turn on when if it is plugged into power directly? Our customer service team is available M-F, 8-5pm EST. We apologize that we were not here on the weekend to assist you. If you have any other questions or concerns, you can reach us at 844-883-1872. Regards, Everbilt Customer Service
1 found this review helpful
Apr 5, 2022
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Verified Purchase
Mar 12, 2022
Didn't last long
We installed this 9 months ago. It started out fine but gradually ran slower and slower, taking longer to pump. Today it finally died completely by tripping the circuit breaker. After the nasty job of removal, we found nothing was blocking the impeller, the motor just buzzes and doesn't turn.
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Response from Everbilt Customer ServiceMar 15, 2022
RayM, I am sorry to hear that you had issues with this pump. This is a pretty heavy duty pump with very few issues. This pump is still under warranty and if you contact our customer service department, we would be glad to assist you with the warranty. Regards, Everbilt Customer Service
1 found this review helpful
Feb 22, 2022
Pump has only been installed for six days ....
Pump has only been installed for six days . Everything is working great. Installation went well.My son -in -law performed the installation and all went well.My instore techinician did a super job. I will go back to Home Depot to work with personnel of his caliber.
s
uper
Suggest you wait a period of time before asking for Review.
Right now the change over to the Everbilt was a good experience.
Check back in three months.
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Response from Everbilt Customer ServiceFeb 22, 2022
Bill, thank you for your review. This pump is a great pump and quite a workhorse. If you need anything or have any questions, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
Feb 8, 2022
Extremely quiet compared to the FloTec pump I replaced. I've...
Extremely quiet compared to the FloTec pump I replaced. I've only had it a few weeks, but so far it has been great!
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Response from Everbilt Customer ServiceFeb 9, 2022
D Roat, thank you for your review. We are so glad that your pump is working great for you. If you need anything, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
Jan 12, 2022
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Dec 29, 2021
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Dec 20, 2021
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Oct 31, 2021
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Sep 23, 2021
Very easy installation, works great, would highly recommend...
Very easy installation, works great, would highly recommend
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Sep 9, 2021
1 year died
After getting clogged a couple of times pump died. Only 1 year after instillation.
Not a good investment
by
Jul 28, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceAug 1, 2021
Thanks for leaving your review.
Verified Purchase
Jul 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceJul 24, 2021