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Customer Reviews for GE 28 in. Wide Laundry Pedestal with 16 in. Height in White

Internet #312157833

Model #GFP1528SNWW

Store SKU #1005467604

  • Raises laundry machines to ideal height for easy use
  • Large space for additive bottles or linens
  • Flexible multi-use storage with adjustable divider

Customer Reviews

  • 3.8
    out of 380 reviews
  • 55% recommend this product
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Showing 1-30 of 380 reviews
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  • Verified Purchase
Used one time and stopped working.
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Response from GE AnswersFeb 15, 2024
We recommend contacting GE Appliances Services for support options under the GE Appliances Pedestal/Riser Limited Warranty by calling: 1-800-432-2737. GE_Appliances
  • Verified Purchase
No. It was not installed properly. They left the bracket hanging and the drawer is out on the cabinet and I have to find someone to come fix it. Not happy with the service at all.
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Response from GE AnswersFeb 14, 2024
Thanks for bringing this to our attention. To best address your installation concerns, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. GE_Appliances
  • Verified Purchase
Not recommended
This pedestal is not suitable for its intended purpose. The drawer is plastic and placing any weight at all in there (such as the detergent bottles that it is supposed to store) will cause the bottom to sag and drag on the cross brace below the drawer, preventing the drawer from opening. I opened a ticket to get this taken care of under warranty, and I was basically told "tough luck". I don't appreciate spending $600 (for both pedestals) for completely unusable storage. Not recommended.
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Response from GE AnswersFeb 9, 2024
At your earliest convenience, please reach out to us on any of our GE Appliances social media platforms via private message with the complete model/serial numbers of your pedestal if available, any service confirmation/case numbers you may have, and a copy of this review so that we can look into the situation further. GE_Appliances
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    • Verified Purchase
    Perfect fit, love how I don't have to break my aging back getting my laundry out of the washer!
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    • Verified Purchase
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    • Verified Purchase
    Superb. I actually look forward to doing laundry.
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    • Verified Purchase
    Good luck getting it installed
    I’m sure the product is great and all but I couldn’t tell ya since they wouldn’t install my washer. I even asked if they could at least install the washer I bought right before this came in. Nope said they could do neither even though the delivery service gave me a number to call to have it installed. Service help employee was kind of rude and just said “sorry you were given bad information.” Yeah, so I have a brand new washer and pedestal just sitting in my living room.
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    Response from GE AnswersMar 27, 2024
    We appreciate you reaching out and bringing this to our attention. We would suggest getting a hold of HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store to help with your delivery/install trouble. GE_Appliances
      I’m sure the product is great and all but I couldn’t tell ya since they wouldn’t install my washer. I even asked if they could at least install the washer I bought right before this came in. Nope said they could do neither even though the delivery service gave me a number to call to have it installed. Service help employee was kind of rude and just said “sorry you were given bad information.” Yeah, so I have a brand new washer and pedestal just sitting in my living room.
      by
      Response from GE AnswersMar 27, 2024
      We would suggest for the best help and question with your installation getting in touch with HD.com customer service department at 800-430-3376 or call your local store to help assist further. GE_Appliances
      • Verified Purchase
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      • Verified Purchase
      Horribly made!
      These are absolute garbage! Made most lay of plastic they break easily. Also, if you put anything. Also, if you put anything of any weight like a laundry detergent bottle the supports for the drawer bend and the bottom of the drawer smashes against the bottom part of the frame Creating a very undesirable sound every time you open and close it. I am so aggravated by the pedestal drawers that I am thinking about returning the washer and dryer and buying a different brand.
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      Response from GE_AppliancesJan 26, 2024
      Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the pedestal part. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well. We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances
        pedestal problems.
        When they installed the pedestal the installers scracthed the door glass , the drawer cover has broken retainers so it is loose, also the cabinet is misaligned with the drawer. Not happy at all with the pedestal . I want a different pedestal to replace this defective one. Btw the first pedestal that came with the washer was damaged so I had to wait for a month for the replacement .
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        Response from GE AnswersJan 19, 2024
        Hi - We are truly sorry to hear about the difficulties you're having with your laundry pedestal and apologize for your disappointment and inconvenience. We encourage you to call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your pedestal checked. We are confident our highly trained service team can help. All our best! Vikki@GEAppliances GE_Appliances
          • Recommended
          Cheaply made/missing parts
          These are made extremely cheap for the price charged. The first pedestal came with a broken front panel. The plastic area where it is screwed in is flimsy and breaks easy. Took weeks to get a replacement and 1 of the screws were broken on that. I believe this is a manufacturing/warehouse issue. They use cheap materials and most likely store the pedestals on their back for a period of time causing the drawers to stress out the plastic and pull apart. Also, the drawers don't function with any weight. Even just 1 bottle of detergent causing is to stop half way like it bottoms out. It says to not exceed 50lbs but really it's 5lbs. The second pedestal came a month later and the SAME issue with the drawer being broke. Also, the feet were missing as the only hardware included were the brackets. Both are paid for and can not be returned so I will be ordering replacement feet and enjoying looking at $500 worth of non functional pedestals that that only serve the purpose of heightening the appliances. People are having these problems from all places of purchase not just HD.
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          Response from GE AnswersJan 19, 2024
          Hi - We are deeply sorry to hear about the difficulties you're having with your laundry pedestals and apologize for your disappointment and inconvenience. We encourage you to send us a private message on one of our social channels (Facebook, Instagram, or X) with your contact information and a copy of your review so we can look into this for you. We hope to hear from you soon. Kind regards - Vikki@GEAppliances GE_Appliances
            Excellent pedestal drawers. We use one for a GE washer and the same pedestal drawer for a Samsung dryer, so they matched.
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            • Verified Purchase
            The pedestal makes a terrible clanking sound if you put any weight in it. I purchased pedestals to house laundry detergent and it makes terrible noise if it's in there. What a waste of money.
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            Response from GE AnswersJan 16, 2024
            Hello - Thanks for sharing your review. We'll be sure to forward your feedback to our product design team. We appreciate you being part of the GE Appliances family. Warm regards. -Don@GEAppliances GE_Appliances
            • Verified Purchase
            1 found this review helpful
            Great pedestals they lift the washer and dryer nicely.
            by
            • Verified Purchase
            great part to add it puts it up just the right height.
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            • Verified Purchase
            4 attempts to deliver and installation nothing completed by Home Depot. The worst service I have ever experienced.
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            Response from GE AnswersJan 7, 2024
            Hello there - We're sorry to hear about the trouble you've had with your delivery and installation. We can understand how frustrating this situation must be. We encourage you to reach out to Home Depot directly by calling 800-430-3376 any day between 6 a.m. and 2 a.m. EST or by calling your local store to discuss this further. We apologize for the inconvenience and delay. Kind regards. Julia@GEAppliances GE_Appliances
            • Verified Purchase
            Big machine, bells and whistles, does a grand job washing!
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            • Verified Purchase
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            • Verified Purchase
            This 16 inch pedestal is perfect. It raises my washer to the best height and the drawer fits gallon jugs.
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            • Verified Purchase
            The pedestal works fine. The delivery was installed as promised and the guys who installed it did a great job, except that they left off a screw that was dropped and my husband called it to their attention and after they left, I noticed a scratch on the trim piece going into my laundry room.
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            • Verified Purchase
            Pedestal is what as advertised. Arrived with no problems. Installers did a good job setting up the machines.
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            Response from GE AnswersJan 10, 2024
            Hi - thanks so much for sharing your positive feedback! We're delighted to hear that the pedestal met your expectations and that the delivery and installation went smoothly. If you have any further questions or need assistance in the future, feel free to reach out to us anytime. All the best! Lauren@GEAppliances GE_Appliances
            • Verified Purchase
            1 found this review helpful
            Washer I assume is wonderful however I have been able to use it but once because the delivery men/installers didn’t balance it so rocks back and forth, rattles, only allowing it wash very very below the lowest setting. As is it’s useless.
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            Response from GE AnswersDec 17, 2023
            Hello there - We're sorry to hear your unit was not leveled correctly upon installation. Page 4 of the installation instructions (https://images.thdstatic.com/catalog/pdfImages/db/db225f9c-dbcb-43a2-9d59-278bc6c9e075.pdf) shows you how to level the unit. If this is not something you cannot do, since the unit is very heavy, we recommend reaching out to Home Depot's customer service by calling 800-430-3376 any day between 6 a.m. and 2 a.m. EST or by calling your local store to ensure this situation is rectified. We apologize for the inconvenience. Let us know if you have any questions or require further assistance, we're here to help you. Julia@GEAppliances GE_Appliances
            • Verified Purchase
            Highly recommend this pedestal for storage and elevating the dryer for us tall people! ?
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            • Verified Purchase
            This pedestal is not sturdy enough for this washer especially not with water and wet clothes in it. The machine starts to vibrate uncontrollably when it goes into the spin cycle. Two repairman and one was a GE repairman have been out to try to fix it since our purchase in August. It never quit shaking and no one has suggested a solution to the problem. I will be doing reviews and letters to both Home Depot and General Electric to address this issue since after researching consistently on line I have discovered this problem has existed for 3 years and no solution has been addressed. Very disappointed in my purchase and service to correct the problem. Rhonda
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            Response from GE AnswersDec 6, 2023
            Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your washer, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Warm regards. -Don@GEAppliances GE_Appliances
            • Verified Purchase
            3 found this review helpful
            Be aware if you purchase for existing GE
            Be aware if you purchase for an existing GE washer and dryer and it says "Free installation". When they bring them they will say they cannot install unless the washer and dryer was purchased from Home Depot. Seems it should be stated next to the "Free Installation". That would give the option not to by from Home Depot if the units were not purchased from them. They claim it's policy, but cannot provide where. They just keep deflecting to check/call someone else.
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              • Verified Purchase
              The drawer capacity is surprisingly deep and large, and we can now store the cleaning products we use for our washer and dryer beneath it saving space. The height of the pedestals raise both our washing and dryer to a convenient level so we are not bending all the way over to switch laundry from one machine into the other.
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              • Verified Purchase
              Showing 1-30 of 380 reviews