Customer Reviews for GE 4.3 cu. ft. Vented Front Load Stackable Electric Dryer in White

Hello there - We're very disappointed to hear about the trouble you've had with your washer. We can understand how it would be frustrating to have issues with your unit before you've finished a load of laundry. This is not the experience we want for you or expect you to have. We're confident our service team is doing everything they can to help you as soon as possible. We truly apologize for the inconvenience you're experiencing. Please reach out if you have any questions. Kind regards. Julia@GEAppliances

Greetings - We sincerely apologize for the inconvenience you've encountered with your washer and dryer. It's disheartening to hear about the issues you've faced and the challenges in finding repair solutions. Our team is committed to resolving this matter promptly. Please send us a message on any social media platform with your model and serial numbers as well as this review. We look forward to helping you in the best way possible. -Kacie@GEAppliances

Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your dryer, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@GEAppliances

Good afternoon, Thank you for taking the time to leave a review. We are truly sorry to hear that your new dryer has stopped working, as this is certainly not the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances

Hi, Thank you so much for taking the time to connect. We're so very sorry you're not having the best experience with your dryer and we're more than glad to provide assistance! When clothes are taking a long time to dry or don't not seem to be drying properly, the below troubleshooting tips can correct the problem: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058 Please note: The load size, types of fabric, wetness of clothes and the condition of the lint filter and/or air intake vent located on the front of the dryer will affect drying times. Also, we recommend referring to the article below for some helpful tips for bed sheets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17932 We hope this helps. Please let us know if you have any other questions or concerns. - Tierra@GEAppliances

Hi there! Thank you for providing us with your feedback. We are so sorry to hear that your dryer has not lived up to your expectations due to its drying time. This is not the consumer experience that we strive for, and we will be sure to share these comments with our product design teams, so the necessary improvements can be made. We appreciate you choosing GE Appliances for your home. Please let us know if you have any additional questions or concerns. We're always here to help. - Adrian@GEAppliances

Hi - We are deeply sorry to hear about the issues you have experienced with this dryer and apologize for your disappointment and inconvenience. We would like to understand your situation more clearly and encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do. All our best! Vikki@GEAppliances

Hello, Thank you for taking the time to leave a review on your GE Appliances front-load washer. We are truly sorry to hear that the bearings went out and the drum will not spin. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. With that being said, we hope you will allow us the chance to make it up to you in the future. Thank you for your review! -Devin@GEAppliances

Greetings! We appreciate you taking the time to leave us a review. We are ecstatic you are loving your new dryer and its small capacity. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your dryer for many years to come! - Adrian@GEAppliances

Hello! We are happy to hear your units are working well and fit perfectly in your space. While we do expect your dryer to make some noise during operation, if the noise is louder than normal, we recommend making sure your unit is level. You can see instructions on how to do this on page 23 of the use and care manual (https://images.thdstatic.com/catalog/pdfImages/26/26be744b-e8fd-4e03-a5fa-7fb4dac77473.pdf). We hope this helps! Julia@GEAppliances

Good morning, Thank you for taking the time to provide a review on your GE Appliances electric dryer. We are sorry to hear that you are not completely satisfied with the dryer due to the dryer performance it provides. We recommend reviewing the article at the link below for helpful tips on how you can enhance the drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.40269538.1914831135.1696857644-1100713441.1674245189 If you continue to experience issues, we recommend scheduling a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht Thank you for your review! -Devin@GEAppliances