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Customer Reviews for GE Profile 30 in. Radiant Electric Cooktop in Black with 5 Elements with Rapid Boil

Internet #205974870

Model #PP7030DJBB

Store SKU #1001398222

  • Power boil setting quickly boils water with fast, intense heat
  • Control 2 elements simultaneously with sync burner
  • Melt setting gently melts delicate food without burning

Customer Reviews

  • 4.2
    out of 287 reviews
  • 76% recommend this product
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Showing 1-30 of 287 reviews
Great Product
I had a similar product in my previous house and I new I wanted this one for my new house. I love all the features and it’s capacity.
by
    • Recommended
    Appliance appears to function fine, GE Appliances Customer Service can use an overhaul
    The appliance appears to be fine, but we've only been using the cooktop for a couple of weeks so it's barely broken in. The aggravation associated with getting the foam tape that goes under the perimeter of the unit, that's supposed to come with the unit, is why i'm gving this appliance three stars. It took me over a week to get it, and in order to get the stove installed I actually bought it from a web based appliance parts store unaffiliated with GE Appliances, and the OEM foam tape actually shipped from the same GE Appliance warehouse as that which we eventually got from GE appliances customer service. The foam tape that i tried to get GE Appliances to provide several times, through several phone calls with several personnel from different departments, actually arrived after i installed the cooktop with the foam tape i purchased from a third party. It's frustrating to spend over a thousand dollars for an appliance and then have to shell out more money to buy a part that was supposed to come in the box with the appliance. Additionally, the installation instructions are not up to date. For example the instructions indicate a 1-inch diameter conduit connector is required, but the conduit with the appliance is in fact 3/4-inches. I've been using the cooktop for at least 2 or three weeks now and it seems to be working fine. I'm hesitant to purchase another GE Appliances appliance since they don't seem to have their customer service act together.
    by
    • Verified Purchase
    Multiple burner sizes, lockout knob, faster heat,
    Just a really pleasant unit to work with! Big upgrade over previous one, multiple burner sizes, lockout knob for safety, fast heat come-up, nice heat levels. In all, a great purchase for me.
    by
      • Recommended
      cooktop
      The unit operates well. My only complaint is that some carpentry was required for the unit to fit in the space above a utility drawer when it was replacing a unit of the same make and general design. That happened last time as well.
      by
        • Recommended
        sleek look
        I like how easy it is to clean up a mess, no burner pans! The power boil really boils quickly.
        by
          • Recommended
          I like having five burners.
          I replaced my old GE cooktop. The only problem was the control board. I replaced it with the same type but this one has five burners which I really like. Plus I can keep something warm. Great for me.
          by
            • Recommended
            The cooktop was a replacement for our original which was...
            The cooktop was a replacement for our original which was 18 years old. The GE fit the counter cutout and was installed easily. The 5 burners were very handy for a party I had. I would recommend this product.
            by
            • Verified Purchase
            by
            • Verified Purchase
            Lasted one year
            It just quit working after 1 year unfortunately requiring a service call that is very pricey
            by
            Response from GEAApr 13, 2022
            Hello, Thanks for sharing your feedback. We hate to hear that your cooktop quit resulting in a costly service call. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It’s always a pleasure to help. Hang tight for an email coming your way. We look forward to chatting with you soon, Kianna@GEA
              Love it!
              It hasn’t been a week since installation, but I really love this stove top. Others complain that it’s difficult to clean, but we figured it out. After cooking, whatever you apply, , DO NOT let the cleaning product set. Instead, apply the cleaning product and immediately go with the grain and wipe the product off. Let everything dry and then buff.
              by
                • Recommended
                Has a warning light to let you know which burner i
                Warning lights a plus, but if you pull knobs off to clean surface then put them back on, if you push to far down the Warning light comes on
                by
                  • Recommended
                  Great features!
                  Great look - clean and modern looking! Nice features!
                  by
                    • Recommended
                    Quick Heat!
                    The power boil option is great to use. I like the syncs burner option as well.
                    by
                      • Recommended
                      Cooktop
                      So far we are extremely happy with. Only had 2 days so far, but beautiful and cooks great.
                      by
                        • Recommended
                        Stovetop
                        It cooks evenly and doesn’t take long to heat up. My only complaint is the surface has been left with spots that won’t come off, even with gentle cleaning.
                        by
                        Response from GE AppliancesJan 31, 2022
                        Hi there, We love to hear that your cooktop does a good job of heating and cooking your food quickly! If you're needing some help keeping it clean however, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244&_ga=2.93506589.1647494430.1643638471-861823713.1643233565 Hope you get lots more use out of your unit in the years to come. Happy cooking! Michael@GEA
                          Great stove top
                          Works great but after only 6 months of use the appearance looks terrible
                          by
                          Response from GE_AppliancesJan 21, 2022
                          Hi - Thanks for taking the time to post a review on your cooktop. We're thrilled to hear that overall you're pleased with its performance and hate that it's appearance isn't holding up as expected. For normal daily use cleaning, we recommend using Cerama Bryte Ceramic cooktop cleaner. Check out the following link for additional cleaning tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244 We hope that this helps. Let us know if any questions or concerns come up. Thanks again! -Mikayla@GEA
                            Stylish Black Stainless Cook Top
                            I am very pleased with the looks, features, and cooking on my new GE cook top. I also have a GE profile double oven, and GE microwave. I am pleased with all the GE appliances.
                            by
                              • Recommended
                              Functional and Looks Beautiful
                              We were limited in replacing our electric cooktop and wanted something Stainless Steel to complete the look of the appliances in our kitchen. This one fits the bill perfectly—it looks beautiful and we wanted knobs, especially like that there’s a “locking knob” so little hands cannot accidentally turn on! It heats up quickly and the lighting indicators are an added guarantee in knowing when the unit is still hot/warm! We’ve only had this cooktop for about a month, and of course have noticed some “fingerprints”, but as of yet, have not been plagued with the cleaning issues noted in some of the other reviews. It is an extremely attractive and functional unit!
                              by
                                • Recommended
                                a beautiful addition to my kitchen
                                The sleek stunning cook top is amazingly awesome. So many features, while still being simple to use, this cook top is outstanding
                                by
                                  • Recommended
                                  Only GE will do
                                  Love my new cooktop its amazingly amazing. For a big family cooking isn't always easy but with this 5 burner stove it is and the keep warm is just amazing. Just did a reno and had to have this one was very nice looking and thought it wld fit well in my new island and am super happy. Couldn't be happier with it. Since everything else we have is GE it fits quiet well.
                                  by
                                    • Recommended
                                    by
                                      Love it!
                                      I just love my new GE Profile cooktop! Easy to clean and cooks evenly. It’s made cooking fun again.
                                      by
                                        • Recommended
                                        Great look in our new kitchen.
                                        we especially like the knob control, shallow profile and ease of installation. came with all we needed.
                                        by
                                          • Recommended
                                          Rating provided by a verified purchaser...
                                          Rating provided by a verified purchaser
                                          by
                                            Great unit when delivered new and not a second
                                            The first unit u sent was used or tried to be installed by someone else and damaged it pulling it out. The second one was new. We had to uninstall and install TWICE. Very inconvenient.
                                            by
                                              • Recommended
                                              Great Product
                                              We have a GE Profile Cooktop for over 20 years and it still works with no issues so decided to upgrade to a new one and we chose GE again,
                                              by
                                                • Recommended
                                                Great features and easy to use
                                                Great features, easy to use and quality performance.
                                                by
                                                  • Recommended
                                                  Love our new cooktop!
                                                  We just had our cooktop put in last Sunday and I’m loving it already. I love the 5 burners and I also love the quick boil feature. The cooktop is a little hard to keep looking fresh and clean, but it’s to be used. I like the knobs, they look very nice.
                                                  by
                                                  Response from GE_AppliancesOct 12, 2021
                                                  Hello, thank you for your review and feedback. We’re so happy to hear that you have been enjoying your new cooktop and its design. If you have any questions regarding your unit, please feel free to contact us any time as we're always happy to help. -Chris@GEA
                                                    • Recommended
                                                    New GE Profile Cooktop
                                                    Looks great but one of the knobs doesn’t turn red like the others and it’s sooooo hard to keep clean
                                                    by
                                                    Response from GE_AppliancesSep 3, 2021
                                                    Hello, thank you for your review. We are sincerely sorry that one of your cooktop's knobs is not operating properly and that you've had trouble keeping it clean. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Regarding cleaning your cooktop, we recommend checking out page 16 of the owner's manual, linked here, for our cleaning suggestions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80745-3.pdf We hope this helps! -Chris@GEA
                                                      Easy to install
                                                      This cook top popped into our new counter and was connected in minutes. An easy installation.
                                                      by
                                                        • Recommended
                                                        Showing 1-30 of 287 reviews

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                                                        Control Location

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