Customer Reviews for GE Wireless Remote Wall Switch Light Control with Grounded Outlet Receiver

Hello HomeDepotCustomer, thank you for your feedback. We are very sorry to hear about the recent unsatisfactory experience you had with our product. Your honest feedback is the key to helping us improve our product and future customer experiences. If you have any further questions or concerns, please feel free to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

Hello Scott, thank you for your review. We apologize that our product did not meet and exceed your expectations. We always value customer feedback and ways to help improve future experiences with our products. We have released a new programmable model which can also be found at Home Depot. The new model number is 36523 and those devices will not work on the same frequency unless you go through a pairing process.

If you have any further questions please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 505646, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (505646) in the subject line. Thank you and have a great day!

Hi Don, thank you for your review. We apologize that our product did not meet and exceed your expectations. As the manufacturer, we strive to provide our customers with high-quality products every time. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue, as quickly as possible.

When you have an opportunity, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 505205, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number 505205 in the subject line. We look forward to assisting you in resolving this issue.

Hi Drcoolmor, thank you for sharing your feedback. We apologize for the confusion, as described in our product listing, as well as in our packaging, this product is compatible to work with CFL, LED and incandescent light bulbs. As the manufacturer, we strive to provide the most accurate information to our customers by listing all beneficial information to help with the product selection process.

If we can assist you in any way, you can reach us at 1-800-654-8483 (option 4) and our Consumer Care hours are from 7 am – 8 pm Central Standard Time, Monday through Friday. Thank you, and have a great day.