Renter lives it and it does the job efficiently other than toasting. Whcih takes forever. But he has a toaster oven for that.
It does everything and more
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Verified Purchase
Nov 16, 2022
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Verified Purchase
Nov 16, 2022
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Verified Purchase
Nov 3, 2022
Air fryer does not work well
For regular microwave use it works great, but if you're looking to air fry; it takes FOREVER! I am returning the product today unfortunately.
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Response from Galanz Care TeamJan 25, 2023
We value you as a customer and we're sorry to hear that you are experiencing this issue. The vast major of our customers love the product but as with all appliances, there will be a handful of customers that don't share the same opinion. It’s simply a matter of how the appliance will best align with the personal preferences of each customer. We appreciate all feedback and will continue to do our best to satisfy our customers!
Oct 17, 2022
turntable shaft too short...
It seems that the ceramic shaft is too short to engage the turntable. It keeps slipping out of the pockets on the bottom of the turntable. Any upgrades or options to correct this? We have had this three days and have only used the microwave so far...
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Sep 30, 2022
Lots of features... But...
I bought this for our boat we wanted lots of options different appliance at our home. First off let me tell you it does none of these options great, let's start with a C-. However with time you can learn it can achieve a B with some futzing with recipes and modifing the time or temperature needed. You will also have hot spots and cold spots in your food when warming up in microwave option. As for the Air fryer it made french Frys just fine but jalapeno poppers were too thick.
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Response from Galanz Care TeamOct 3, 2022
We genuinely value all customer inquiries, and we will do our best to provide the service you deserve!
Generally with all appliances it will take some getting use to the many options when trying to perfect your favorite recipe.
We recommend the use of our recipe book and cooking guide for the best results when using the unit.
Galazn Customer Service Team
Sep 29, 2022
love it
i love my galanz it works great. i could clear my counter of all the things i don't need anymore and the toaster works great in this unit very happy
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Verified Purchase
Aug 24, 2022
Not Reputable
Had to by this twice. This was purchased only because there were not options in the configuration/specifications I needed. The problem was the turntable did not turn properly. It would stop and go and clunk around. Tried several fixes without fail. Galanz would never call back and had to demand a supervisor. They're too busy. Probably because of all the defects? Home Depot at least has a 90-day return. I will probably will go with a reputable manufacture.
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Response from Galanz Care TeamAug 25, 2022
We value you as a customer and we're sorry to hear that you are experiencing this issue.
Sounds as if this could be resolved with a replacement part.
If you are still experiencing an issue, please contact our customer service team at 1-800-562-0738 or via email at cusromerservice.@galanzamericas.com to file a warranty claim.
Galanz Customer Service Team
Jul 13, 2022
by
Verified Purchase
Jul 12, 2022
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Verified Purchase
Jun 21, 2022
I really love my Galanz 4 in 1 Conversation Oven,...
I really love my Galanz 4 in 1 Conversation Oven, Air Fry, Toaster Oven, Microwave. I would highly recommend it to anyone looking for something like this. It clears up counter space and I live in a small apartment.
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Verified Purchase
Jun 11, 2022
Part Time
Only buy this if you purchase the warranty, microwave stopped working so you wind up with a $300 toaster.
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Response from Galanz Care TeamJun 14, 2022
We value you as a customer and we're sorry to hear that you are experiencing this issue.
For support with obtaining a resolution, please contact our warranty service team at 1-800-562-0738 or via email at service.warranty@galanz.com to generate a reference number for your claim.
Galanz Customer Service Team
May 12, 2022
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Verified Purchase
May 7, 2022
Happy after two years
I have baked and fried and toasted, but I bought it for the inverter for reheating on low heat. If you're microwaving a home made meal without that inverter, a sauce could separate and/or char while the inside is still cold. With the inverter microwave I can set it to cook for 7 minutes at 40% and it'll actually be warm all the way through without giving a bad flavor or separating the sauce. Toast 5/5 (slow), Baking 4/5, air fry 2/5.
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Recommended
1 found this review helpful
Apr 10, 2022
Has many features, doesn't excel at any of them
I bought this online back in January and let me start by saying Home Depot itself has nothing to do with the negative review.
The product itself is horrible. It has so many features you would think it would be a space-saving super appliance. It excels at none of these features.
Metal grinding noise from poorly designed ceramic key that supposedly fits into the turntable. Their customer service is laughable and has almost nothing to do with the parts department.
I'll never buy Galanz anything
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Response from Galanz Care TeamJan 26, 2023
Please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com to report any current issues with your unit so they can be resolved. Hopefully, we can solve any issues that you are having.
2 found this review helpful
Mar 15, 2022
by
Verified Purchase
Mar 8, 2022
by
Verified Purchase
Jan 25, 2022
Facilities Operations Director
bought it for our activities department works so well I'm buying one for home with just the wife and I now its perfect
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Verified Purchase
Recommended
Jan 19, 2022
Absolutely really excellent that I love it...
Absolutely really excellent that I love it
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Jan 13, 2022
Works great
You have to read the directions. Other than that it’s great. We have tried so many new recipes.
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Verified Purchase
Recommended
Dec 29, 2021
by
Dec 28, 2021
Excited to own this
I was very excited to own this particular Galanz ToastWave 4-in-1. Fortunately, I tested the different features as recommended by the set up instructions. The particular unit I received was faulty and the convection oven would not heat to 425 degrees, cutting out power to the unit. I would have ordered another to replace it, but I was not sure if I would like the silicone mat (replaces the glass turntable). So I downsized to the Galanz 3-in-1 SpeedWave Microwave/Conv AirFryer 1.6 c.f 1000w.
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Verified Purchase
Recommended
Dec 28, 2021
It's everything I hope it would be. Love it....
It's everything I hope it would be. Love it.
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Dec 28, 2021
It does all that it says it does but not...
It does all that it says it does but not fairly well. For example, popcorn button leaves more that half of the kernels uncooked.
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Response from Galanz Care TeamJan 27, 2022
We value your feedback and appreciate your business. Your comments will be forwarded to our product development team for future use.
1 found this review helpful
Dec 24, 2021
you can not see through the door. It does not...
you can not see through the door. It does not come with enough how to's to cook enough things.
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Response from Galanz Care TeamJan 27, 2022
Thanks for your feedback! Your comments will be forwarded to our development team for future consideration when rolling out new products.
We appreciate your business!
1 found this review helpful
Dec 17, 2021
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Dec 17, 2021
Perfect all-in-one space saver
Perfect all in one space saver. I got it to replace my toaster oven, air fryer, microwave & convection cooker. I can't give this a high enough review. It meets & even exceeds my expectations & i have high expectations.
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Verified Purchase
Dec 5, 2021
I thought it was great until today when er30 came...
I thought it was great until today when er30 came on microwave part now it does not work, I only had two micro waves in our home that we had for35 yrs.
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Response from Galanz Care TeamJan 27, 2022
We value you as a customer and we're sorry to hear that you experienced this issue. For warranty support and service related issues please call our customer service team at 1-800-562-0738 or by email us directly at customerservice@galanzamericas.com.
1 found this review helpful
Nov 2, 2021
We are still learning this item, but so far have...
We are still learning this item, but so far have found it to be very versatile. If you purchase one, make sure you keep the owners manual nearby, many questions WILL arise.
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Oct 11, 2021
don't like cooking instructions; why do they not use minutes...
don't like cooking instructions; why do they not use minutes when cooking? They use SC-1 or SH-1 Directions are not good. I do not understand the system. I called. The lady at Galanz did not understand the instructions either. Booklet is old. told me to mail in warranty. Lady on phone said you do not mail in the warranty?
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Response from Galanz Care TeamJan 27, 2022
We value your feedback and appreciate your business. Your comments will be forwarded to our product development team for future use.