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Customer Reviews for Galanz 1.2 cu. ft. Countertop ToastWave 4-in-1 Convection Oven, Air Fry, Toaster Oven, Microwave in Black

Internet #310997710

Model #GTWHG12BKSA10

Store SKU #1004947306

  • Reclaim your counter tops - Remove the clutter
  • The first 4 in 1 Multi-function Oven
  • More versatile, cook healthier

Customer Reviews

  • 3.9
    out of 243 reviews
  • 72% recommend this product
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Showing 1-30 of 243 reviews
Looks nice, works fine. Easy to clean. Quiet. We have...
Looks nice, works fine. Easy to clean. Quiet. We have a small kitchen so a multi purpose machine is handy. It does take longer to toast & air fry..but I don't need an air fryer taking up space I don't have.I have been testing all the features.Microwave - works fine.Oven - needed smaller pan to cook the middle of a casserole.Great when it is hot outside(not to have to use big oven) Air fryer - if used too long-drying fruit- it shuts off because of heat.Jalapeno poppers - perfect. Pork in air fryer - tender. Toaster-probably won't store my original toaster. Glad we bought it.
by
    by
      Product malfunctioned second day. Called company, was told to return...
      Product malfunctioned second day. Called company, was told to return it to the store
      by
      Response from Galanz Care TeamJan 27, 2022
      We value you as a customer and we're sorry to hear that you experienced this issue. We hope that you were able to secure a good replacement unit that worked properly.
        1 found this review helpful
        Value for the money can’t be beat. The air...
        Value for the money can’t be beat. The air fryer, oven, etc all work fantastic. Only two complaints that are tiny. The light in the microwave is too dim. You can’t see in well enough to determine how things are cooking. So you have to open the door, letting heat escape, to see if you are burning your food. Also, the beep on the microwave is too loud. Other than those things I am happy with the purchase and all the features.
        by
          under two years
          While this had the most features it lasted 18 months. GE profile I had lasted 15 years.
          by
          Response from Galanz Care TeamJan 27, 2022
          We value you as a customer and we're sorry to hear that you experienced this issue. Your feedback is very important to us and those comments will be forwarded to our product development team for future use.
            1 found this review helpful
            This machine is worth every penny....
            This machine is worth every penny.
            by
            Response from Galanz Care TeamAug 29, 2021
            Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com
              Good sensor reheat but everything else is poor
              Waste of my money and it uses a lot of space. Wish I could return it. We never use it and our guests have trouble figuring out how to use it.
              by
              Response from Galanz Care TeamAug 29, 2021
              We would like to apologize for your experience. Please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com to report any current issues with your unit so they can be resolved.
                • Recommended
                1 found this review helpful
                So far I have had it one month and love...
                So far I have had it one month and love it! It does everything and literally toast bread perfectly.
                by
                Response from Galanz Care TeamAug 14, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com
                • Verified Purchase
                Purchased this counter top unit after seeing it at my...
                Purchased this counter top unit after seeing it at my daughters house. This unit has everything you need in the kitchen in one easy to operate device. My grandson says it makes the best toast ever but I find the toaster feature takes longer than my plain old toaster. Every other feature is top notch and easy to use.
                by
                • Verified Purchase
                This appliance replaced a countertop toaster/oven, air fryer and microwave. It does those 3 thin...
                This appliance replaced a countertop toaster/oven, air fryer and microwave. It does those 3 things well, but I don't like the "toaster" function, so I still use a standalone toaster. It's large enough to fit a wide range of foods. High quality and it looks great.
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                • Verified Purchase
                • Recommended
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                • Verified Purchase
                the microwave was a gift and defective. It did not...
                the microwave was a gift and defective. It did not warm anything and when trying to toast a piece of bread, it began to smoke. I was personally embarrassed because of what happened.
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                Response from Galanz Care TeamAug 11, 2021
                We would like to apologize for your experience. Please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com to report any current issues with your unit so they can be resolved.
                • Verified Purchase
                I love the versatility. It takes a little time to...
                I love the versatility. It takes a little time to figure out the different settings. Saves space.
                by
                Response from Galanz Care TeamJul 8, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                One appliance that does it all....
                One appliance that does it all.
                by
                • Verified Purchase
                We don’t use the air fry feature, but everything else...
                We don’t use the air fry feature, but everything else works great. We’re still learning.
                by
                • Verified Purchase
                Quality appliance and operates as stated in their description. ...
                Quality appliance and operates as stated in their description. Little bit of a learning curve on all the functions. Yes on recommending this appliance.
                by
                Response from Galanz Care TeamJun 8, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                nice size, and great features. I would have given it...
                nice size, and great features. I would have given it a 5 but the Galanz software seems to have some glitches in the software/interface and you have to unplug it to clear the errors.
                by
                Response from Galanz Care TeamJun 3, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Works great!! Don’t have to turn a big oven on to cook some small for my husband and I!! We love ...
                Works great!! Don’t have to turn a big oven on to cook some small for my husband and I!! We love it!! Bought all our kids one!!
                by
                • Verified Purchase
                • Recommended
                Item arrived in perfect condition within a week. It is...
                Item arrived in perfect condition within a week. It is larger than a typical micro, but looks nice and will fit a typical kitchen counter. I have only used the micro but am sure the other functions work just as well.
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                Response from Galanz Care TeamMay 18, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                It caught on fire! Plastic burning smell after only a...
                It caught on fire! Plastic burning smell after only a few uses.
                by
                Response from Galanz Care TeamMar 14, 2024
                : We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
                • Verified Purchase
                The dang thing is great....
                The dang thing is great.
                by
                Response from Galanz Care TeamMay 18, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                I love it! Works great!...
                I love it! Works great!
                by
                Response from Galanz Care TeamMay 3, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                I love this and it doesn't heat up my entire...
                I love this and it doesn't heat up my entire house like my full size oven does. It is perfect.
                by
                Response from Galanz Care TeamMay 3, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Galanz Care TeamApr 27, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                by
                • Verified Purchase
                The performance has been reasonable beyond the occasional sensation the...
                The performance has been reasonable beyond the occasional sensation the dial turning seems slight stiff, but it must be it function as development. Otherwise it has been a benefit to the medical office staff breakroom to use and benefit from it's operations.
                by
                Response from Galanz Care TeamApr 12, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                It would have been a great appliance since it has the bells and whistles. Unfortunately I had it...
                It would have been a great appliance since it has the bells and whistles. Unfortunately I had it 30 days when it broke down and I had to return it.
                by
                Response from Galanz Care TeamApr 12, 2021
                We would like to apologize for your negative experience. To be assisted with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Galanz Care TeamApr 12, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Love everything about my Galanz!! Would have really expected a...
                Love everything about my Galanz!! Would have really expected a cookbook because this does so much and not really sure about different foods that are not listed !!
                by
                Response from Galanz Care TeamApr 6, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Galanz Care TeamApr 5, 2021
                Thank you, we appreciate you sharing your experience with us. Please register your unit for warranty on our website www.galanz.com, if you need assistance with your unit please contact our call center at 1-800-562-0738
                • Verified Purchase
                Showing 1-30 of 243 reviews

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