After just a few months of normal use, the paint on the hose is coming off in chunks. Fortunately, I was able to use the hose from the old handheld (which was longer AND oil-rubbed bronze) to replace the flaking, mismatched black hose with what now looks like an upgrade. We still like the spray, which works fine, and if you are replacing an old handheld spray that has a hose that is in good condition, I would still recommend for those seeking an upgrade/refresh on a budget.
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Recommended
Apr 26, 2022
Plastic peels
The hose is steel but it is coated with a bronze paint that peels off pretty quickly.
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2 found this review helpful
Jun 21, 2020
Terrible Water Pressure...
I purchased this to replace a 10+ year old similar shower head. My previous shower head (a different brand) had excellent water pressure.
This seems to be a common complaint in the reviews. I wish I would have read the reviews before buying it instead of after.
I will be returning this for a different brand. Thankfully Home Depot has a good return policy, but they shouldn’t be selling such a poor quality product.
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Response from Pegasus FaucetJul 1, 2020
Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the pressure issues you are having with your Modern Showerhead. Rest assured, our products are tested to the highest quality standards for both durability and function, so there should not be any issues, even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
2 found this review helpful
Mar 31, 2020
Nice flexible hose. Positive indents for each setting.
Nice flexible hose. Positive indents for each setting.
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Verified Purchase
Recommended
Jul 18, 2018
I liked the shower head on this unit with the 5 shower patterns and a pause feature. Unfortunatel...
I liked the shower head on this unit with the 5 shower patterns and a pause feature. Unfortunately that was all I liked about this shower kit. While I understand and appreciate the use of lighter weight materials in the shower head so it will not cause damage if it falls or drops the Shower Arm Mount leaves a lot to be desired- it is made out of a lightweight plastic. Only the hose end of the shower head fits into it- and with the length of the shower head handle there is a lot of leveraged force on the mount. As soon as the mount tilts a little the shower head which fits loosely into it falls out. Also since the head fits in loosely it is hard to keep it in position/angled the way I want the spray to go. I am removing it and reinstalling my old shower head. The Shower Arm Mount needs to be redesigned.
I really wanted to love this showerhead because it looks great with my newly remodeled bathroom. However, after a week of use, my family realized how unsecured and dangerous it is. We all experienced the showerhead dropping on top of our heads just seconds after we turn off the water. It appears when the water is off, it does not have enough weight to support it being held up (showerhead handle does not fit or lock with the holder/neck part). Not sure if i can return it but will try... it’s really unsafe.
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Recommended
Jan 30, 2018
Install was a piece of cake. I think it took me more time getting this kit out of the package tha...
Install was a piece of cake. I think it took me more time getting this kit out of the package than it did to actually install it. I took off the old shower head (picture 2) and installed the new one (picture 1) in only a few minutes. The shower head came with some Teflon thread tape, so I used that on all of the threads, although it may not be necessary. I can't give 5's for quality and value. The piece that screws onto the shower outlet is plastic. The entire shower head is plastic (as far as I can tell). My experience with all plastic shower heads is that after a while they inevitably leak. Time will tell though! This is in our second/guest bathroom, so occasional use shouldn't be a problem. Overall, it looks good and works well with the multiple spray settings.
Easy install - took under 5 minutes to replace our broken shower head. Works fine, just has a bit of a cheap look and feel.
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Verified Purchase
Jan 12, 2023
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Verified Purchase
Nov 25, 2022
Shower head
Easy to install, works perfectly
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Verified Purchase
May 22, 2022
Leaks
Leaks. No way to fix it.
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Verified Purchase
Mar 2, 2022
Great First Impressions...
We are using this in combination with a Glacier Bay 8.8" Fixed Rain Shower Head--both mounted on our existing diverter. Installation was super easy. There was no issue with the handheld falling out because we installed a wall-mounted bracket with variable positions lower down, which worked well. The pressure is not extreme, but these are water-saving fixtures & the two together provide all the spray variations. My only criticism is that the hose is black & not oil-rubbed bronze.
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Recommended
Oct 6, 2021
Wish they have the 2 piece spray. Overall easy to...
Wish they have the 2 piece spray. Overall easy to install.
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Apr 21, 2021
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Verified Purchase
Jan 15, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 9, 2021
Husband installed easily. Removable shower head is perfect for pets...
Husband installed easily. Removable shower head is perfect for pets and kids. Water pressure isn’t super powerful with the water saver in place, but definitely enough to get the shampoo out of my long hair!
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Verified Purchase
Nov 25, 2020
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Verified Purchase
Aug 25, 2020
Disappointed. The collar that holds the wand is not tapered...
Disappointed. The collar that holds the wand is not tapered to match the taper on the wand, so it frequently falls out with a crash against the shower pan.
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Response from Pegasus FaucetAug 31, 2020
Hello JOHN. We apologize for the issues you are having with your handheld shower head. There should be no issues with the wand fitting into the holder even though it is not tapered. We suggest you give the Home Depot Customer Care Department a call at 1-877-527-0313 so that they can troubleshoot to find out why the handheld is not staying in place.
Verified Purchase
Aug 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 31, 2020
The shower head needs to have a curve in the...
The shower head needs to have a curve in the handle. Unable to position downward sufficiently.
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Response from Pegasus FaucetAug 7, 2020
We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a one star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would have been happy to do any troubleshooting as well as provide any replacement parts that you might have needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jul 31, 2020
I loved it so much that I bought 5 of...
I loved it so much that I bought 5 of them!
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Verified Purchase
Jul 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 23, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 7, 2020
It’s good. But not as much water power as I...
It’s good. But not as much water power as I was hoping
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Verified Purchase
Jul 2, 2020
Just ok...
Just ok
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Response from Pegasus FaucetJul 3, 2020
We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.