Worked great as expected fast shipping and easy install...
Worked great as expected fast shipping and easy install
by
Nov 17, 2021
When my faucet hose started leaking, Glacier Bay sent me...
When my faucet hose started leaking, Glacier Bay sent me a new one free of charge. Getting the new one through the faucet was tricky, because it gets stuck on some innards on the way through. One of us pushed the hose through while the other fished around for the end of the hose with a knitting needle until we were able to coax it past that spot. The rest of installation was a breeze. It works great!
by
Nov 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Oct 6, 2021
Perfect replacement for what was leaking....
Perfect replacement for what was leaking.
by
Aug 14, 2021
This faucet is not a very good product. It...
This faucet is not a very good product. It loses water pressure fast. I bought a new pull down to stave off purchasing a brand new faucet. I'm a competent DIYer, I've never had a faucet do this. Our water is not hard or anything like that.
by
Jul 27, 2021
Very nice replacement pull-down sprayer....
Very nice replacement pull-down sprayer.
by
Verified Purchase
Jul 16, 2021
Suited our needs. Only replaced the spray head due to...
Suited our needs. Only replaced the spray head due to sediments in old one & water pressure was horrible. It was easy to put together and it's working wonderful now.
by
Verified Purchase
Jul 9, 2021
Just what we needed. Easy to install and good as...
Just what we needed. Easy to install and good as new. Saved us from having to replace the whole faucet!
by
Verified Purchase
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 17, 2021
by
Verified Purchase
May 4, 2021
We had to reuse our original connector. My husband...
We had to reuse our original connector. My husband figured it out!
by
Verified Purchase
May 3, 2021
Easy to replace and works great!
Easy to replace and works great!
by
Verified Purchase
Recommended
Apr 1, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 31, 2021
Working as advertiste....
Working as advertiste.
by
Verified Purchase
Mar 17, 2021
just what I needed, thank you HomeDepot!...
just what I needed, thank you HomeDepot!
by
Verified Purchase
Jan 10, 2021
Did not come with the end piece, the clip to attach the end to the pipe. Hand to order it separa...
Did not come with the end piece, the clip to attach the end to the pipe. Hand to order it separately and ended up without a kitchen faucet for a month! The pull down piece works great now.
by
Response from Pegasus FaucetJan 27, 2021
Hello. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a one star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Recommended
Jan 9, 2021
The item fits my old Glacier Bay Pavilion pull down....
The item fits my old Glacier Bay Pavilion pull down.
by
Response from Pegasus FaucetJan 27, 2021
Hello Manh. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Dec 23, 2020
Did the job so glad I was able to...
Did the job so glad I was able to get a replacement hose.
by
Verified Purchase
Dec 22, 2020
No clip or o-rings
Ordered the Pavilion pull down kit in Chrome by Glacier Bay, didn't know it was life time warranty, but the quick connect that comes with it did not come with the clip that goes on the pipe to hold connection so the pressure doesn't blow it out...nor the o- rings. I want to know why not and how do I go about getting them ASAP, had to leave my 75 year old parents with no water over night?????
by
Recommended
Dec 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Pegasus FaucetDec 11, 2020
Hello HomeDepotcustomer. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Dec 5, 2020
Saved alot of time and money. Thanks for the replacement...
Saved alot of time and money. Thanks for the replacement part.
by
Verified Purchase
Dec 4, 2020
by
Verified Purchase
Nov 28, 2020
The sprayer works fine but there wasn't a screen inside...
The sprayer works fine but there wasn't a screen inside like the old sprayer. I think it's making the faucet drip when the water is turned off. Not sure but otherwise it works ok.
by
Verified Purchase
Oct 23, 2020
Product was exactly what I needed. Works as expected....
Product was exactly what I needed. Works as expected.
by
Verified Purchase
Sep 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 30, 2020
It was a perfect exchange for my damaged part....
It was a perfect exchange for my damaged part.
by
Verified Purchase
Jul 22, 2020
This was a replacement for a Glacier Bay Pavilion pull-down sprayer we have had for years. It was...
This was a replacement for a Glacier Bay Pavilion pull-down sprayer we have had for years. It was nice to be able to find replacement parts. The sprayer was shipped right on time and arrives in good shape. Installation was straightforward with the included instructions. The fit and finish were exactly as the original. I noticed that the spray pattern has been tightened up a bit. This is a welcome improvement. Nice sprayer replacement all in all.