If you need to replace a recent model Glacier Bay faucet sprayer, this kit will do the trick
If you need to replace a recent model Glacier Bay faucet sprayer, this kit will do the trick
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Verified Purchase
Recommended
Dec 26, 2018
Bad material..
Bad material..
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Response from THD-CSJan 9, 2019
" Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is, We wanted to address the quality issues you mentioned in your review. Rest assured, our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with any parts of this sprayer kit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST. "
Verified Purchase
Dec 26, 2018
Cheaper version of the original faucet part. Works ok, but no magnetic latching function.
Cheaper version of the original faucet part.
Works ok, but no magnetic latching function.
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Recommended
Dec 25, 2018
Works great. I am surprised it was not under warranty....
Works great. I am surprised it was not under warranty. The crimp that secures the hose to the handle started to leak. So I ordered a new one and it works great.
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Verified Purchase
Dec 18, 2018
Perfect fit....
Perfect fit.
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Verified Purchase
Oct 16, 2018
While it was nice to have a replacement option with out having to buy a whole new faucet, the spr...
While it was nice to have a replacement option with out having to buy a whole new faucet, the spray pattern, and strength on each mode is horrible and inconsistent. I suspect the button will again malfunction and break in due time as it did on the first faucet. It will get us by until we replace the whole faucet with a superior product.
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Response from THD-CSOct 19, 2018
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is, Our goal is to provide you with a quality product that delivers both exceptional performance and value so we apologize for the issues you are having with your Pavilion Sprayer Kit. We wanted to let you know that Glacier Bay products come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST. "
Verified Purchase
1 found this review helpful
Oct 16, 2018
LOOKS GREAT AND WORKS WONDERFULLY...
LOOKS GREAT AND WORKS WONDERFULLY
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Verified Purchase
Sep 25, 2018
The handle is not working properly, it doesn’t change to...
The handle is not working properly, it doesn’t change to regular purer when is spraying
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Response from THD-CSOct 3, 2018
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,
our goal is to provide you with a quality product that delivers both exceptional performance and value so we apologize for the issues you are having with the Pavilion Sprayer Kit. This unit comes with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there ever is an issue with a Glacier Bay product so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Sep 4, 2018
The assembly was a little difficult. I had to use...
The assembly was a little difficult. I had to use the old clip on part from my old one when I replaced it with the new one for it to stay on.
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Verified Purchase
2 found this review helpful
Jul 17, 2018
Product worked as expected. There were no installation instructions included....
Product worked as expected. There were no installation instructions included.
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Verified Purchase
1 found this review helpful
Jun 5, 2018
U get what u pay for..
U get what u pay for..
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Response from THD Customer ServiceJun 21, 2018
"Dear Valued Home Depot Customer,
our goal is to provide you with a quality product that delivers both exceptional performance and value so we apologize for the issues you might be having with your Sprayer Kit. Since you did not specify what the issue might be, we wanted to let you know that these units come with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there is ever an issue with a Glacier Bay product so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Mar 15, 2018
fix perfectly...
fix perfectly
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Verified Purchase
Mar 6, 2018
The service was great at Home Depot my only problem...
The service was great at Home Depot my only problem is that this faucet should have not broken to begin with as it is only 3 years old the product I purchased was good to replace the old one it is working good now hopefully the same thing won't happen to this one
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Verified Purchase
Feb 14, 2018
It was easy to change. ...
It was easy to change.
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Verified Purchase
Jan 31, 2018
Easy replacement, hopefully the hose holds up longer than the...
Easy replacement, hopefully the hose holds up longer than the last one which was only two years.
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Verified Purchase
Jan 30, 2018
Easy to replace...
Easy to replace
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Verified Purchase
Jan 23, 2018
It works great so far as a replacement head for my kitchen faucet. I hope it continues to work f...
It works great so far as a replacement head for my kitchen faucet. I hope it continues to work for a while.
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Verified Purchase
Recommended
Dec 14, 2017
Simple instalation. Actually works better the the oem
Simple instalation. Actually works better the the oem
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Verified Purchase
Recommended
Dec 9, 2017
Your website sucks. Had it not been for an in...
Your website sucks. Had it not been for an in store associate I would not have purchased it. My name also is Alcina
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Verified Purchase
Dec 8, 2017
The button on my original sprayer broke and I bought this about 2 months ago and at first it wor...
The button on my original sprayer broke and I bought this about 2 months ago and at first it worked great. But lately it starts to drip every now and then.
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Verified Purchase
Nov 3, 2017
Lasted a year. The sprayer head leaks then after I rigged it and fixed it the hose had a pin hole...
Lasted a year. The sprayer head leaks then after I rigged it and fixed it the hose had a pin hole leak. Cheap hose and head assembly. They should change to a braided plumbing hose!
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1 found this review helpful
Oct 17, 2017
Exactly what we wanted. Fixed our problem.
Exactly what we wanted. Fixed our problem.
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Verified Purchase
Recommended
Sep 7, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Aug 15, 2017
TOOK FOR EVER TO GET HERE AND THEN WAS DEFECTIVE...
TOOK FOR EVER TO GET HERE AND THEN WAS DEFECTIVE TOOK BACK TO HOME DEPOT FOR REFUND AND SHOULD HAVE BOUGHT A FAUCET TO START WITH A WEEK WITHOUT WATER
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Response from THD-CSAug 30, 2017
Dear Valued Home Depot Customer,"our goal is to provide you with a quality product that delivers both exceptional performance and value so we sincerely apologize for the problems you had with the Replacement Spray head and Hose assembly. Both Glacier Bay parts and Glacier Bay faucets come with a Limited Lifetime Warranty so if there is ever an issue with these products, we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues as well as provide any parts that might be needed free of charge under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Jul 26, 2017
Not as shown, unit doesn't fit older pavilion faucet of...
Not as shown, unit doesn't fit older pavilion faucet of the exact same time.
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Response from THD-CSAug 3, 2017
Dear Valued Home Depot Customer,"we apologize for the confusion you might have had in finding a replacement sprayer for your Pavilion Kitchen Faucet. This sprayer is made for the new style Pavilion that has the black and blue Quick Connect assembly. However, Glacier Bay faucets comes with a Limited Lifetime Warranty so we suggest that you contact the Customer Service Call Center and they would be glad to assist you in finding a replacement Sprayer that will be compatible with the Pavilion model you have. They can be reached at 1-877-580-5682 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
1 found this review helpful
Jul 24, 2017
WOULD HAVE BEEN NICE IF REPLACEMENT INSTRUCTIONS CAME WITH IT. EASY TO DO ONCE I FIGURED IT OUT.
WOULD HAVE BEEN NICE IF REPLACEMENT INSTRUCTIONS CAME WITH IT. EASY TO DO ONCE I FIGURED IT OUT.
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Verified Purchase
Recommended
1 found this review helpful
Jun 13, 2017
Quick and easy install...
Quick and easy install
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Verified Purchase
Jun 8, 2017
This product is a piece of trash. Snap connector on the end of the hose would not snap into the ...
This product is a piece of trash. Snap connector on the end of the hose would not snap into the connector on the water supply end. No matter what I did it would not work. Ended up spending $140 for a completely new unit. DO NOT BUY GLACIER BAY PRODUCTS. These are the Home Depot house brands. Trash in my opinion. The hose leaked after only 3 years of normal service.
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Verified Purchase
Jun 7, 2017
Replacement sprayer kit
Arrived quickly, easy install and works perfectly!