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Customer Reviews for Gladiator 5-Tier Steel Garage Storage Shelving Unit with EZ Connect (48 in. W x 72 in. H x 24 in. D)

Internet #301657823

Model #GARK485XGG

Store SKU #1002426969

  • Innovative click-and-lock tool free design for easy assembly
  • NSF certified for food storage
  • 10-year limited warranty

Customer Reviews

  • 4.5
    out of 2,348 reviews
  • 86% recommend this product
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Showing 1-30 of 2,348 reviews
Satisfied customer
Super easy to install! Fits perfectly in my garage and stores everything I need!
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
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  • Verified Purchase
Easy to assemble, light enough to move around the garage and holds a lot of stuff.
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  • Verified Purchase
Gladiator is the ABSOLUTE best - that was the 2nd one we bought and am extremely pleased with! Very easy to assemble and it’s well made/sturdy.
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  • Verified Purchase
Ordering this was a nightmare. The 110lb package arrived missing a critical package of shelf components. Home Depot could not send the replacement parts, instead we needed to return the entire package via UPS who required a full day pickup window timeframe. Per instructions, the package was left out for UPS for pickup which happened to be a wintery snowy, rainy day. UPS declined to pick it up because the package was wet. Pickup attempt 2. The 110 lb package was rewrapped in waterproof plastic, still denied pickup claiming the original box was too far damaged due to the weather. Needed to order another unit and use that box to ship back the original for credit. Having to move this 110 package in and out of the building several times due to Home Depot shipping an incomplete package is unacceptable.
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Response from Gladiator TeamFeb 22, 2024
Hello Not Happy, we’re sorry to hear you regarding the EZ connect shelving unit. For any future issues regarding parts or the hole product, please give Gladiator a call at 866-342-4089, from 8am to 6pm Monday thru Friday ET, or email them at ggw-info@gladiatorgarageworks.com so they can take care of this for you. Please be sure to have your model number handy. GladiatorGarageworksBrand
  • Verified Purchase
1 found this review helpful
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  • Verified Purchase
installation was very simple. But the shelves are very poorly made and require shelf liners. Gladiator is usually better quality.
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Response from Gladiator TeamFeb 7, 2024
Hello dbd, We're very sorry for the unpleasant delivery and appreciate your feedback. We will forward the concerns to the appropriate department for review in future design consideration. GladiatorGarageworksBrand
  • Verified Purchase
1 found this review helpful
Great Gladiator
Great price and quality I have 5 shelves they look good and are very sturdy
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  • Verified Purchase
Bought it for our kids. They haven't put it up yet.
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  • Verified Purchase
Not bad
Not bad shelves, fit and finish a bit off though. Should be cheaper for the quality
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  • Verified Purchase
  • Recommended
Matches my other Gladiator items but is not as well built as others. Still nice but lite duty use is all I would recommend. I secured it to the wall to make it more stable.
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  • Verified Purchase
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  • Verified Purchase
I was really impressed with how easy these were to assemble - no tools! The delivery box was heavy but the parts were in individual boxes inside of the delivery box making it easy to transfer the parts into the basement.
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  • Verified Purchase
Easy to put together. This offers very good storage capabilities.
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  • Verified Purchase
Easy to assemble and sturdy.
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  • Verified Purchase
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  • Verified Purchase
This shelving unit is a steal at this price, compared to the competition. This is my 3rd shelf, and I’ll probably buy a 4th in the near future. Sturdy. Easy to assemble. No fuss. Perfect for storing tubs in my basement storage area.
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  • Verified Purchase
Easy to assemble (no tools)... very stable (supports a lot of weight).
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  • Verified Purchase
Came damaged. Didn’t have metal shelves as advertised but corrugated board covered to look like metal. Had to return
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  • Verified Purchase
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  • Verified Purchase
I haven't been able to put the shelves together yet because the box was missing the P5 support bars. They probably fell out of one of the many holes in the box. The box looked like someone tied it to their bumper and drug it down a gravel road. Gladiator is sending me the parts, but they said it would take about two weeks to receive them.
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Response from Gladiator TeamJan 4, 2024
Hello Matt, Gladiator is experiencing significant delays in parts and product availability due to unprecedented delays in materials, manufacturing, distribution and shipping. We are asking for your continued patience with their team as they strive to locate, package and fill orders at this time. GladiatorGarageworksBrand
  • Verified Purchase
Several pieces came bent or were missing. Gladiator said they were out of the pieces but would send it once they get a new batch. I am rating it two stars in the hope they actually send replacement parts.
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  • Verified Purchase
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  • Verified Purchase
The shelves holds my hobby stuff just fine, but I would definitely not abide by the weight limit description. It’s a complete lie. I’m 150lbs and I was already bowing the bottom shelf. As other reviewers had issues with damaged product, I also received a damaged product. I ended up hammering and bending pieces to how they should be in order to make it fit as they arrived warped. This further destroys the integrity of the product and its durability. Great for hobby stuff, crappy for any truly heavy duty shelves. Expensive for the quality that it is.
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  • Verified Purchase
Good product but the split vertical rails are not as strong and secure as I'd like so I can only put real heavy objects on the bottom three shelves. The composite panels are thin and not as strong as they should be. For heavy items, if the bulk of the weight of is not directly over the center bar or to one side or the other the material cracks. One of my shelves cracked when I places a 200 pound item on it. The depth of the shelves is awesome and it does hold allot of stuff, but I disagree with the wight ratings advertised for each shelf due to the design flaws I mentioned above.
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  • Verified Purchase
Only buy if you can bolt it to a wall
This shelf was very easy to assemble, but is not very stable once assembled, even before any weight is put on it. It rocks back and forth and side to side without much effort. I'm ok with it because I was putting it up against a wall with exposed studs anyway, so I used a few screws to secure it to the studs. But if you can't do that, don't bother buying this shelf because it will either fall over or fall apart when loaded.
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    • Verified Purchase
    A little lighter weight than I expected.
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    • Verified Purchase
    Pretty easy to understand assembly instructions. Only simple tools required. Shelf is very sturdy.
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    • Verified Purchase
    Showing 1-30 of 2,348 reviews

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