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Customer Reviews for Google Nest Temperature Sensor - Smart Home Thermostat Sensor

Internet #304830932

Model #T5000SF

Store SKU #1003124221

  • Customizes the temperature of each room
  • Put it on a wall or shelf and let it do the work
  • Compatible with Nest thermostats

Customer Reviews

  • 4.8
    out of 1,676 reviews
  • 98% recommend this product
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Showing 1-30 of 1,676 reviews
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      Bought 2 and 3 days of troubleshooting later I brought...
      Bought 2 and 3 days of troubleshooting later I brought them back. Shame because I love Google products but they just wouldn't connect to my thermostat.
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      Response from Nest SupportSep 25, 2021
      Hi there, thanks for posting a review to let us know of your experience with the Nest Temperature Sensors. We’re sorry to learn that it didn’t work well for you. We appreciate your efforts, and we understand your decision to return them.

      If you’d like to try the Nest Temperature Sensor again in the future, you’re more than welcome to visit us anytime here for any concerns and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest
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            waste of money
            Bought this and a Nest Thermostat. On the front of this box it says "For Google Nest thermostats" No asterisks, so one would assume it works with them all. Nope! For some reason, it only works with the 3rd gen and E type. Why? Who knows
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            Response from Nest SupportAug 6, 2021
            Hi there, thanks for pointing this out. We’re sorry that you came across this issue with your Nest Temperature Sensor.

            The Nest Temperature Sensors can be paired using the Nest app, and works with Nest Learning Thermostat (3rd Gen) and Nest Thermostat E. While you can use the Home app to connect and control your Nest Thermostat, there’s no option to pair the Nest Temperature Sensor in the Home app. You can check this link for more information: https://support.google.com/googlenest/answer/9248154.

            Please feel free to visit us at your most convenient time if you need further assistance. You’ll find us here: https://support.google.com/googlenest/gethelp Nest
              Very happy with the purchase and service....
              Very happy with the purchase and service.
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              • Verified Purchase
              by
              • Verified Purchase
              • Recommended
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Only compatible with later generation thermostat in the “Nest” series...
              Only compatible with later generation thermostat in the “Nest” series but not all nests are compatible
              by
              • Verified Purchase
              I love this little product so much more than I...
              I love this little product so much more than I thought I would! In fact, I love it so much I want to buy a few more for other rooms of my house. I bought a single device just to test it out and now I wish I would have purchased a multi-pack.
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              • Verified Purchase
              This was an additional device. I now have 3 remotes...
              This was an additional device. I now have 3 remotes and the thermostat. I am very pleased with the system, ease of set up and energy efficiency.
              by
              • Verified Purchase
              Annoying that Nest doesn’t allow you to schedule use of...
              Annoying that Nest doesn’t allow you to schedule use of its sensors the same way you schedule the overall temp, but this does work as advertised. Helped us ensure our bedroom, which would always be a few degrees warmer than the rest of the house, gets to the desired temp at night.
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              • Verified Purchase
              1 found this review helpful
              It really helps to allow the thermostat to sense and...
              It really helps to allow the thermostat to sense and control the temperature from a location in the house other than where the original thermostat was installed.
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              • Verified Purchase
              We live in a multi story house with the thermostat...
              We live in a multi story house with the thermostat downstairs. It is great have having control of the temperature in select places.
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              • Verified Purchase
              loses connection to the thermostat
              This was a great product at first. Being able to run the HVAC based on the temperature in a different room is pretty useful. The sensor keeps disconnecting though. After about a week, I got a notification that the thermostat can no longer connect to the sensor. When I check the connection in the app, everything looks fine. I can resolve this by removing and reconnecting the sensor, but I would have to do this every week or so. It's not as if the sensor is far away from the thermostat. The only thing between them is a wooden floor. On top of that Google seems to have completely abandoned old Nest thermostats. There has not been a software update in years. Very disappointing! Am considering switching over to Ecobee.
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              Response from Nest SupportJul 1, 2021
              Hi Jeff, thanks for your feedback. We're sorry to hear about the inconvenience you are dealing with the Nest Temperature Sensor. We understand how setting it up repeatedly could be frustrating.

              The Nest Temperature Sensor should install within a maximum of 50 feet (15 m) of your thermostat, so the sensor and thermostat can communicate wirelessly. You can try to place them closer together as the wireless range can be reduced by walls, floors, appliances, furniture and other electronics.
              If the issue still persists, we recommend contacting our support team so we can help you in the best way possible. You can reach us through this link: https://support.google.com/googlenest/gethelp Nest
                This was a miss.
                We have had this model before and it work good for years. We purchased in our new home and after 6 months it randomly shows us a Y1 error saying the wire is not plugged in and doesn’t shut off so it will get really cold because the thermostat is not shutting off when it is supposed to and running our bill up. We have to go outside and unplug our unit and the error goes away. Home Depot can’t exchange it and the Nest customer service was a waste of time not helpful at all.
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                Response from Nest SupportJun 17, 2021
                Hi Jack, thanks for sharing your review with us. We're sorry to hear that your experience with your Nest thermostat's Y1 error has been difficult. Please allow us to improve your experience and reach out to us. We'd like to find out how we can help you with your issue. You can contact us by visiting this link: https://support.google.com/googlenest/gethelp Nest
                  Very disappointed, it doesn’t work with our nest....
                  Very disappointed, it doesn’t work with our nest.
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                  Response from Nest SupportJun 17, 2021
                  Hi there, thanks for taking the time to share your feedback with us. We are sorry to hear that the Nest Temperature Sensor didn’t work with your Nest thermostat.

                  Nest Temperature Sensor is compatible with Nest Thermostat E and Nest Learning Thermostat, but not with the new Nest Thermostat.

                  We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions about your Nest devices, please reach out to us and we’d be happy to help. We’re always available here: https://support.google.com/googlenest/gethelp Nest
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Works great! The sun comes through one of my windows and hits the thermostat that's on the wall a...
                  Works great! The sun comes through one of my windows and hits the thermostat that's on the wall and causes the air conditioner to come on every day no matter what temperature of the house is. This sensor solve the problem completely because I moved it out of the path of the sunshine.
                  by
                  • Verified Purchase
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  I would recommend this thermostat I was able to heat...
                  I would recommend this thermostat I was able to heat the house evenly by using placing the sensor in the area of the house where it was colder I wold get this thermostat
                  by
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Did not work with my thermostat...
                  Did not work with my thermostat
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                  • Verified Purchase
                  by
                  • Verified Purchase
                  No going with my nest...
                  No going with my nest
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                  Response from Nest SupportMay 14, 2021
                  Hi there, thanks for sharing your feedback. We’re sorry to hear that your Nest Temperature Sensor didn't meet your expectations. If this is about compatibility, this link may help: https://support.google.com/googlenest/answer/9248154

                  You can also try the outlined steps here: https://support.google.com/googlenest/answer/9207485

                  If the issue is not covered by the support links above, feel free to contact us. We’d be happy to help you further here: https://support.google.com/googlenest/gethelp Nest
                  • Verified Purchase
                  Instructions need a bit of improvement. Checked online as well...
                  Instructions need a bit of improvement. Checked online as well and it says you don’t need a “C” wire, but my wouldn’t work until I got one. App is pretty cool as well!
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                  • Verified Purchase
                  Works effortlessly right out of the box.
                  Works effortlessly right out of the box.
                  by
                  • Verified Purchase
                  • Recommended
                  Exactly what i needed to help make adjustments on house...
                  Exactly what i needed to help make adjustments on house temperature.
                  by
                  • Verified Purchase
                  Work ok had a hard time with the setup for...
                  Work ok had a hard time with the setup for steam heat . The c wire connections was a issue u will find out with almost every review.
                  by
                  • Verified Purchase
                  Showing 1-30 of 1,676 reviews

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