Customer Reviews for GrabEasy 36 in. Ergonomic Handle, Flexible, 4 Claw Pick-Up Tool, Jewelry Retriever, Clog Remover, Drain Snake in Chrome
- Long flexible design allows access to deep-seated places
- User-friendly design allows easy maneuvering with less effort
- High-quality spring steel and prong claw ensure an easy pick-up
Customer Reviews
Aug 1, 2019
Don't buy. Save your money
The handle broke on the second try.
Lol!!! The second try!!!! Fastest way to throw away 6 bucks. Fresh out of the package I told my wife and kid "prepare to be amazed"
While trying to retrieve a toy behind a wall. They both burst into laughs when I showed them the 2 pieces.
Worthless.!!!
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Response from PF WaterWorksFeb 24, 2020
Sorry to hear this - GrabEASY is a very simple and inexpensive tool and the longevity could also depend upon the application and use. The product is designed to be used hundreds of times and should not fail when used within its operating range. The materials used are of high quality spring steel and wire and the product is superior when compared to other similar products on the market. However, it is still possible that there could have been an issue with a particular unit so we stand behind our products and offer excellent warranty support. Please contact us at sales@pfwaterworks.com and we will provide a free warranty replacement if it broke due to manufacturing/design issue. Thanks.
Jul 30, 2019
I took it out of the package and it seemed...
I took it out of the package and it seemed good. I put in my tool box and didnt use it until 2 days ago and it dont work like it is suppose to, it dont come out to grab anything. Very disappointed
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Response from PF WaterWorksFeb 9, 2020
Dear Customer, We respect our customers and take all reviews very seriously to understand root cause and improve our products/instructions. We stand behind our products and will provide best support to address your concerns. Please contact us directly at sales@pfwaterworks.com and we will address your concerns appropriately including providing warranty replacement. Thank You
Jul 11, 2019
I used this along with another too and retrieve my pendandt with 5 tries with 6 minutes of puttin...
I used this along with another too and retrieve my pendandt with 5 tries with 6 minutes of putting down drain.
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Apr 3, 2019
When I pushed the plunger at the top the prongs on the other end did not extend. I returned it. I...
When I pushed the plunger at the top the prongs on the other end did not extend. I returned it. I have not tried another one yet so I can't say if this was a fluke or the norm.
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Response from PF WaterWorksFeb 23, 2020
GrabEASY is a very simple and inexpensive tool and the longevity could also depend upon the application and use. The product is designed to be used hundreds of times and should not fail when used within its operating range. The materials used are of high quality spring steel and wire and the product is superior when compared to other similar products on the market. However, it is still possible that there could have been an issue with a particular unit so we stand behind our products and offer excellent warranty support. Please contact us at sales@pfwaterworks.com and we will provide a free warranty replacement if it broke due to manufacturing/design issue. Thanks.
Mar 13, 2019
It really deserves no stars. The claw would not...
It really deserves no stars. The claw would not come out of the extender and when more force was used (I'm a five foot three woman, not a bodybuilder) the handle broke. Only good 'in theory'.
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Response from PF WaterWorksJan 12, 2020
Dear Customer, Sorry to see your review. Please contact us at sales@pfwaterworks.com and we can provide a warranty replacement.
Feb 6, 2019
5 Star Review
Rating provided by a verified purchaser
by
Dec 24, 2018
Broke after using it once.
Broke after using it once.
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Response from PF WaterWorksNov 12, 2019
Hello Customer - Sorry to hear annoy the issue you have faced. You may contact us at sales@pfwaterworks.com if you have any questions or face any issues and we can assist you including offering warranty support. Thank You.
Nov 6, 2018
Too small to be effective.
Too small to be effective.
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Response from PF WaterWorksNov 7, 2018
Hello Customer, Can you please advise what do you mean by too small - is it the length or the diameter - both of which are detailed in product specifications.
Oct 9, 2018
Worked like a charm.
Worked like a charm.
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Oct 3, 2018
Exactly what I needed....
Exactly what I needed.
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Sep 11, 2018
It worked just the way it was supposed to work.
It worked just the way it was supposed to work.
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Jul 24, 2018
great
great
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May 29, 2018
Used to retrieve a toilet wand scrub pad that got hung in the toilet trap. Alternative would hav...
Used to retrieve a toilet wand scrub pad that got hung in the toilet trap. Alternative would have been to pull the toilet, or a plumber call, so definitely was worthwhile. Had an 18" one, but it was not long enough.
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May 16, 2018
Defective out of the package, fell apart. Returned but will be ordering another one as this one o...
Defective out of the package, fell apart. Returned but will be ordering another one as this one of the few 5 foot grabbers at a reasonable price.
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Response from PF WaterWorksMay 16, 2018
Hi Customer, I am with the manufacturer and would like to understand the issue you faced. Can you please contact us at 281-573-8422 so we can address your concern....Thank You.
Apr 10, 2018
Does exactly what it's supposed to do. I used it...
Does exactly what it's supposed to do. I used it to remove a broken piece of plastic at the end of my gas tank.
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Apr 9, 2018
I give this product a Poor rating. It doesn't really...
I give this product a Poor rating. It doesn't really grab and hold onto anything.
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Response from PF WaterWorksApr 9, 2018
Hello, I am with the manufacturer - Sorry to hear about the issue you have faced - not sure what you are trying to pick-up - but this is a standard 4 claw pick-up tool and can hold on to items such as dropped nuts, bolts, glasses etc- we would appreciate if you can kindly reach out to us directly at 1-877-265-9777 or sales@pfwaterworks.com so we can better understand and address your concern. Thanks...
Mar 17, 2018
I will keep this EasyGrab tool for a future use....
I will keep this EasyGrab tool for a future use. The price is fair and I can see it being a handy tool at some point. I needed a 7 foot grabber hoping to grab a stuck LintEater cleaning tool that got unscrewed and stuck in a dryer vent. After three separate 2-hour long failed attempts, I was blessed with the idea to attach a 3" funnel to the end of a 8 foot long LintEater extensions and spin the drill. The LintEater screw slightly recessed in the funnel center and taped to the funnel. It worked and came down in less than a minute.
by
Jan 17, 2018
It was very easy to use. Got the job done...
It was very easy to use. Got the job done quick
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Response from PF WaterWorksJan 20, 2018
Thank You
Oct 28, 2017
5 Star Review
Rating provided by a verified purchaser
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Jul 25, 2017
Did not work because not flexible
Did not work because not flexible
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Response from PF WaterWorksJul 26, 2017
Hello Customer. Not sure what you mean by not flexible. This is made of spring steel and is very flexible. It can easily go around bends and turns. We would really appreciate if you call us at 1-877-265-9777 so we can understand the concern. Thanks.
May 16, 2017
Worked out great—saved me from buying a new cloths dryer...
Worked out great—saved me from buying a new cloths dryer because of line back up.
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May 2, 2017
Broke the first time I used it. The grasping prong at the end broke off.
Broke the first time I used it. The grasping prong at the end broke off.
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Response from PF WaterWorksJun 6, 2018
Sorry to hear about the issue you faced. Please send us pictures and more details of how it broke off and we can over it under warranty.
Apr 25, 2017
This product was made in China and does not work...
This product was made in China and does not work very well. I would rather pay more and get better quality. Americans need to start demanding better products and be willing to pay for them.
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Response from PF WaterWorksApr 26, 2017
Dear Customer - You say it doesn't work very well - not sure what that means - can you please contact us at sales@pfwaterworks.com or 1-877-265-9777 so we can understand the specific issue you are facing. We do respect your sentiment about products to be made in the US, but that shouldn't be the reason to put a negative review. Thanks....
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