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Customer Reviews for Hamilton Beach BrewStation Summit Ultra 12-Cup Programmable Stainless Steel Coffee Maker

Internet #202515173

Model #48465

Store SKU #1000410474

  • Drip coffee maker is perfect for brewing hot and cold coffee
  • Makes 12 cups in an instant
  • Enjoy a robust profile with this machine with keep warm setting

Customer Reviews

  • 3.8
    out of 291 reviews
  • 77% recommend this product
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Showing 1-30 of 291 reviews
I love the concept, but do you see the pictured...
I love the concept, but do you see the pictured travel mug? well, no matter how I angle the mug, the maker leaks coffee like a water tap and makes a mess. In fact, every day there is some leakage of coffee under the maker. I don't know where it comes from. Every. Day. A puddle of coffee UNDER the maker. : ( It's been a month. I have decided to look for a replacement., same idea, just better made. Sorry I spent the $50+ bucks . My husband is mad at me for spending the $ without checking out the reviews first. oh well. Merry Christmas.
by
  • Verified Purchase
1 found this review helpful
It leaks when pouring water into it....
It leaks when pouring water into it.
by
Response from HamiltonBeachTeamOct 1, 2021
We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that your Hamilton Beach 12-Cup Summit BrewStation Coffee Maker is unevenly dispensing the brewed coffee. Typically, this is a tell-tale symptom that coffee grounds are trapped in the dispensing mechanism located in the coffee tank. To remedy this occurrence, we recommend that you complete the cleaning procedure noted in the use and care manual. Consumer experience remains our top priority and if the noted troubleshooting step does not remedy your occurrence, please feel free to email our customer service department. HamiltonBeach
  • Verified Purchase
1 found this review helpful
Absolutely love this coffee maker. The “keep warm” function...
Absolutely love this coffee maker. The “keep warm” function is great. Keeps coffee warm for up to 4 hours. The last cup tastes as good as the first.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
by
  • Verified Purchase
1 found this review helpful
I did not like the overall black color nor the...
I did not like the overall black color nor the way you had to put the water in. I ordered the one with water holder on the side and I love it
by
  • Verified Purchase
excellent coffee and pot...
excellent coffee and pot
by
  • Verified Purchase
I love it had one before and it's awesome. Would...
I love it had one before and it's awesome. Would recommend to anyone.
by
  • Verified Purchase
Leaks coffee all over our counter ! very poor operating...
Leaks coffee all over our counter ! very poor operating standards!
by
  • Verified Purchase
Love this coffee pot it’s my second one. Will keep the coffee hot for up to 4 hours and never hav...
Love this coffee pot it’s my second one. Will keep the coffee hot for up to 4 hours and never have that burnt taste!
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
It drips behind the cup while filling it up....
It drips behind the cup while filling it up.
by
Response from HamiltonBeachTeamNov 12, 2020
Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker has began to leak when dispensing coffee. Typically, this is a tell-tale symptom that coffee grounds are trapped in the dispensing mechanism located in the coffee tank. To remedy this occurrence, we recommend that you complete the cleaning procedure noted in the use and care manual. Pelase note, consumer experience remains our top priority and if we can be of further assistance in the future, please feel free to contact our customer service department. HamiltonBeach
  • Verified Purchase
I love my Hamilton Beach Brew Station! This is...
I love my Hamilton Beach Brew Station! This is my 2nd one - the other I had for 8 years and used it several times daily! That one still makes coffee it is just the heating element doesn't keep it hot anymore - but for me that was ok since I drink lots of iced coffee! It makes the best coffee and keeps it hot for 4 hours.It's easy to use and to clean! I would recommend for anyone looking for a great affordable brew station!
by
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from HamiltonBeachTeamNov 11, 2020
Thank you for taking the time to share your feedback regarding your Hamilton Beach 12-Cup BrewStation Coffee Maker. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance and also further address your concerns. Please feel free to email our customer service department. We look forward to hearing from you. HamiltonBeach
  • Verified Purchase
by
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
This is our second Hamilton Beach Brew Station Coffeemaker. ...
This is our second Hamilton Beach Brew Station Coffeemaker. The family loves the ease of having the coffee drop directly into travel mugs or coffee cups/mugs.
by
  • Verified Purchase
1 found this review helpful
Coffee Maker leaks. I contacted Hamilton Beach but no...
Coffee Maker leaks. I contacted Hamilton Beach but no response.
by
Response from HamiltonBeachTeamNov 11, 2020
Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker has began to leak during use. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We take this matter very seriously, and we would like to offer our assistance. Please feel free to contact our customer service department. HamiltonBeach
  • Verified Purchase
The coffee pot is junk. It leaks all over. So disappointed.
The coffee pot is junk. It leaks all over. So disappointed.
by
Response from HamiltonBeachTeamNov 11, 2020
We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker has began to leak during use. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We take this matter very seriously, and we would like to offer our assistance. Please feel free to contact our customer service department. HamiltonBeach
  • Verified Purchase
We have used HB Brew Stations for years. This one leaks and makes a terrible mess every day. We...
We have used HB Brew Stations for years. This one leaks and makes a terrible mess every day. We have only had it about 10 days. Leaked from day 1.
by
Response from HamiltonBeachTeamNov 11, 2020
Thank you for alerting us of this occurrence. We regret to hear that your Hamilton Beach Summit Ultra 12-Cup BrewStation Coffee Maker has began to leak during use. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We take this matter very seriously, and we would like to offer our assistance. Please feel free to contact our customer service department. HamiltonBeach
  • Verified Purchase
1 found this review helpful
Surprising since I have bought this model before, but the...
Surprising since I have bought this model before, but the coffee did not stream out properly, but instead leaked down the back, thus creating a mess on the counter. Very disappointing.
by
Response from HamiltonBeachTeamNov 11, 2020
We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker has began to leak when dispensing coffee. Typically, this is a tell-tale symptom that coffee grounds are trapped in the dispensing mechanism located in the coffee tank. To remedy this occurrence, we recommend that you complete the cleaning procedure noted in the use and care manual. Consumer experience remains our top priority and if the noted troubleshooting step does not remedy your occurrence, please feel free to email our customer service department. HamiltonBeach
  • Verified Purchase
leaks
Its works fine but it leaks. Always liquid under the machine.
by
Response from HamiltonBeachTeamNov 10, 2020
Thank you for your review. We regret to hear that your Hamilton Beach Summit Ultra 12-Cup BrewStation Coffee Maker has began to leak. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We take this matter very seriously and would like to offer our assistance. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach
    • Recommended
    1 found this review helpful
    The first one leaked and was exchanged . It...
    The first one leaked and was exchanged . It leaks too but my Dad says maybe it will stop after some usage ??
    by
    • Verified Purchase
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Unfortunately this item did not perform as I would have...
    Unfortunately this item did not perform as I would have liked. Had an older model and it did well. This one leaks coffee almost everytime you fill your cup. Its a bit disappointing.
    by
    Response from HamiltonBeachTeamNov 6, 2020
    We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker has began to leak during use. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We would like to offer our assistance in this matter. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Showing 1-30 of 291 reviews

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    Price:
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    Number of Cups

    12

    1

    12

    14

    Features

    Clock, Keep Warm Setting, LCD Display, Power On Light Indicator, Programmable, Water Level Indicator

    Automatic Shut-Off, On Indicator Light, Water Level Indicator

    Automatic Shut-Off, Clock, Dishwasher Safe Parts, Power On Light Indicator, Programmable, Water Level Indicator

    Programmable

    Coffee Filter Type

    Basket

    Basket

    Basket

    Basket

    Capacity (fl. oz.)

    72

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    60

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    Brew Strength

    Bold, Normal

    Bold, Normal

    Bold, Normal

    Normal