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Customer Reviews for Hampton Bay Shaker 36 in. W x 24 in. D x 24 in. H Assembled Deep Wall Bridge Kitchen Cabinet in Satin White with Shelf

Internet #301348019

Model #KW362424-SSW

Store SKU #1007472959

  • Get started sooner with online orders shipping in 1 day
  • Designed to fit above refrigerators to create a built-in look
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 188 reviews
  • 67% recommend this product
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Showing 1-30 of 188 reviews
cabinet was busted at the top right corner....
cabinet was busted at the top right corner.
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Response from Hampton Bay Customer CareJan 18, 2023
Thank you for the candid feedback, Heather. We are terribly sorry to hear you received your cabinetry with this issue. We would be happy to assist in utilizing your Limited Lifetime Warranty. Please contact our Customer Care Team by emailing homeproducts_cc@woodmark.com or calling (888) 578-4009. We are eager to assist and look forward to working with you. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Not the best quality...
Not the best quality
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Response from Hampton Bay Customer CareNov 2, 2022
We are sorry to hear you were disappointed with your new cabinet. Please know that your purchase includes a Limited Lifetime Warranty, and if you have any questions or concerns, our Customer Care Team is here to help you. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay, and we wish you all the best. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
It was put together by staples and fell down shortly...
It was put together by staples and fell down shortly after putting it up. The back stayed on the wall and the rest of it fell down with very little weight in it. If you buy be wary. You should put nails in the back and support braces to the back and sides.
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Response from Hampton Bay Customer CareOct 14, 2022
We are sincerely sorry to hear this. Our Hampton Bay Customer Care Team has reached out to you to discuss this further. We are eager to help where we can, and we look forward to working with you. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareSep 13, 2022
Thank you for your review, and we appreciate your feedback. Your input is vital as we continually work to provide our customers with the best experience possible. If you ever have any questions or if you would like to share more about your specific concerns, please know that your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com and (888) 578-4009. We look forward to helping in any way we can and appreciate your choosing us for your project needs. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Fast , delivery to store, product as advertised , very...
Fast , delivery to store, product as advertised , very pleased
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Response from Hampton Bay Customer CareJul 14, 2022
We are so happy you enjoyed your cabinetry experience! Thank you for choosing Hampton Bay, and please take care. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJun 30, 2022
We are glad to see that you are happy with our Hampton Bay cabinets. Have a fantastic day! HamptonBayRSI
  • Verified Purchase
Needed a cabinet over our refrigerator because our new house...
Needed a cabinet over our refrigerator because our new house didn’t come with it. This matches perfectly.
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Response from Hampton Bay Customer CareJun 13, 2022
It is great to hear this Java cabinet matched perfectly with your existing cabinetry. We appreciate you choosing Hampton Bay, Paula, and we hope you enjoy your upgraded storage space. HamptonBayRSI
  • Verified Purchase
Sloppy Assembly
After hanging this cabinet it literally exploded off the wall. Pieces were everywhere. I looked at the joints while trying to figure out what happened. Not a drop of glue anywhere to be seen! The staples in the back pulled out and the whole cabinet fell apart. Luckily I hadn't put anything in it yet. Put glue in all the joints and reassembled using new fastening hardware and it is now a sturdy, nice looking addition to my kitchen. I would have taken it in for a replacement but it took me 2 months to get one delivered. Wasnt doing that again.
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Response from Hampton Bay Customer CareMay 31, 2022
We are very sorry for the frustrating experience you had with your new Dove Gray cabinet, Bill. We know how important it is to keep a project moving forward, and we understand why you needed to reassemble this cabinet. If you have any issues or questions moving forward, please connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for sharing your story, and we wish you only the best in updating your kitchen. HamptonBayRSI
    1 found this review helpful
    Ordered and delivered on time. Couldn’t be happier....
    Ordered and delivered on time. Couldn’t be happier.
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    Response from Hampton Bay Customer CareMay 19, 2022
    And we couldn't be happier that you are! Thank you for choosing Hampton Bay, and please take care. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    It was just fine. But the 84”x24”x18”” pantry came with...
    It was just fine. But the 84”x24”x18”” pantry came with the wrong door style, not shaker, but Hampton style. Don’t know what to do.
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    Response from Hampton Bay Customer CareMay 9, 2022
    Worry no further, Richard, your Hampton Bay Customer Care Team is here to help you. Please reach out to us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing us to be a part of your project, and we look forward to working on a resolution to this door issue with you soon. HamptonBayRSI
    • Verified Purchase
    just what I need over the refrigerator to make the...
    just what I need over the refrigerator to make the kitchen look good
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    Response from Hampton Bay Customer CareMay 9, 2022
    It is great to hear this cabinet was just the thing you needed for your kitchen project! Please enjoy it, and have a wonderful day. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Would not recommend these cabinets to anyone, very poorly assembled....
    Would not recommend these cabinets to anyone, very poorly assembled. Cabinets are stapled together with a press board frame. Do not purchase if you want a kitchen to last more than 5 years.
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    Response from Hampton Bay Customer CareMar 15, 2022
    We are very sorry for the dissatisfaction felt with your new Hampton Bay cabinetry, Elizabeth. Please know that you have any issues with the durability of your cabinets, our Limited Lifetime Warranty is there to help you. Your Customer Care Team will be standing by to assist you with concerns or questions at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing us to be a part of your kitchen, and we hope you cherish your updated space for a very long time. HamptonBayRSI
    • Verified Purchase
    1 found this review helpful
    This cabinet was okay but the other cabinets I received...
    This cabinet was okay but the other cabinets I received had stripped joints and falling apart. I had to wood glue, clamp, pilot and drill a new hole from the outside that would be hidden because it was installed against a wall. The other at the door hinges and screws that weren't catching and started to fall off.
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    Response from Hampton Bay Customer CareMar 11, 2022
    We are sincerely sorry for the issues you have had, Kristen, and we want to discuss these with you further. Please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to working with you soon, and we thank you for choosing Hampton Bay. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    Worked perfectly, bought 2, have them stacked in our laundry...
    Worked perfectly, bought 2, have them stacked in our laundry room for storage.
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    Response from Hampton Bay Customer CareFeb 24, 2022
    We could not be happier to know this Hampton Bay cabinet was the perfect fit in your laundry room! Thank you for sharing your feedback, and please have a wonderful day. HamptonBayRSI
      Lacking quality compared to price paid.
      Saying I was not happy with this product is an understatement. The quality and workmanship is lacking in my opinion in more than one way.
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      Response from Hampton Bay Customer CareJan 17, 2022
      We appreciate you sharing that you are dissatisfied with your new Hampton Bay cabinet. As with all feedback, we want to know more about any issues or concerns. Please feel free to share more information by emailing our Customer Care Team at homeproducts_cc@woodmark.com. We are looking forward to hearing more, and we hope you send us an email soon. HamptonBayRSI
      • Verified Purchase
      1 found this review helpful
      Dstern88
      These are cheaply made but look nice! Doors always need adjustment. Drawers don’t slide very well.
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      Response from Hampton Bay Customer CareJan 18, 2022
      We are sorry for the dissatisfaction you have felt with your new Hampton Bay cabinets. It is recommended that you remove the doors and drawers before installing the cabinets. That will help prevent damages and may mean that doors and drawers will need to be adjusted. We do want to learn more about those glides not sliding smoothly with you more, though. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are looking forward to working with you soon. HamptonBayRSI
      • Verified Purchase
      • Recommended
      Looks nice the quantity is just ok....
      Looks nice the quantity is just ok.
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      Response from Hampton Bay Customer CareJan 11, 2022
      Thank you for sharing your feedback. We hope that, while there are some concerns, you enjoy your Hampton Bay cabinet for a very long time. If you have any issues, your Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. We wish you all the best, and please take care. HamptonBayRSI
        Good Value
        The Hampton Bay Shaker cabinets are a good value for the price.
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        Response from Hampton Bay Customer CareDec 23, 2021
        We think so too! Thank you for choosing our Hampton Bay Shaker cabinets, and please have a great day. HamptonBayRSI
        • Verified Purchase
        • Recommended
        Product is too heavy for the quality of the wood,...
        Product is too heavy for the quality of the wood, it has cracked so we need to add more support to it
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        Response from Hampton Bay Customer CareDec 22, 2021
        We are very sorry for the difficulties you have had with your cabinet, Bobby. To learn more about what you are experiencing, we ask that you contact our Customer Care Team at homeproducts_cc@woodmark.com. Email may be best as you can then share helpful photos and further information. We are looking forward to hearing from you. HamptonBayRSI
          This cabinet has worked well above my wife’s washer and...
          This cabinet has worked well above my wife’s washer and dryer in the laundry room. Nice and deep to store. Happy with the workmanship.
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          Response from Hampton Bay Customer CareNov 18, 2021
          Thank you so much for choosing our Hampton Bay cabinet to be a part of your wife's laundry room! We hope you both continue to be pleased with the craftsmanship of your updated space, and please have a great rest of your day. HamptonBayRSI
            Showing 1-30 of 188 reviews

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