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Customer Reviews for Hampton Bay Shaker 36 in. W x 24 in. D x 24 in. H Assembled Deep Wall Bridge Kitchen Cabinet in Satin White with Shelf

Internet #301348019

Model #KW362424-SSW

Store SKU #1007472959

  • Get started sooner with online orders shipping in 1 day
  • Designed to fit above refrigerators to create a built-in look
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 188 reviews
  • 67% recommend this product
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Showing 1-30 of 188 reviews
I have been waiting for more than 2 months for my other cabinets, they told me they don't know w...
I have been waiting for more than 2 months for my other cabinets, they told me they don't know what happened and in have to wait 4 more weeks, I didn't open the boxes for the one that I have in my garage now, taking all the space and no other options that to wait and on top of everything I will be paying the interest on my monthly payments with having my complete order.
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Response from Hampton Bay Customer CareSep 3, 2020
We are very sorry for the time it has taken for the rest of your order arrive. It is our hope that you have received all you need and that your project is moving forward. If there is anything outstanding, Home Depot's tracking system and their own Customer Service at (800) 466-3337 can provide an estimate on when the remainder will deliver. As you install, please know that your Hampton Bay Customer Care Team is also here for you at (888) 578-4009 or homeproducts_cc@woodmark.com to help with any cabinetry questions or warranty needs you might have. We want you to soon enjoy the results of your successful efforts, and we appreciate you making Hampton Bay a part of your home. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareAug 5, 2020
We are sorry to learn of any unhappiness with your Hampton Bay cabinet because your satisfaction is important to us. If you ever have any questions, or if you would like to share more about your specific concerns, please know that your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com and (888) 578-4009. We look forward to helping and thank you for your feedback. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareAug 5, 2020
We are very sorry to know of your disappointment with our Hampton Bay cabinetry. Our teams would always appreciate the opportunity to learn more about your experience, to better understand your specific concerns. Your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com to assist with questions, concerns, and any warranty needs for as long as you own your cabinetry. We hope to help in any way we can and appreciate your taking the time to provide your valuable feedback. HamptonBayRSI
  • Verified Purchase
The cabinet was well constructed and it was easy to...
The cabinet was well constructed and it was easy to align the doors after installation
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Response from Hampton Bay Customer CareAug 6, 2020
This is all wonderful to know, and we appreciate you sharing it with us. We hope that you enjoy your new Hampton Bay cabinet for many years to come, and we wish you nothing but the best. HamptonBayRSI
  • Verified Purchase
I would never deal with a hampton bay product ever again
I would never deal with a hampton bay product ever again
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Response from Hampton Bay Customer CareAug 17, 2020
This is very sad to hear. We want our customers to have a good experience with our cabinetry, and we are sorry that yours has been so very disappointing. Feedback is critical in our efforts to identify any areas for improvement, and we would greatly appreciate the opportunity to learn more about your specific concerns. As part of your Limited Lifetime Warranty, we also stand ready to help with any warranty needs in every way possible. Please reach out to our Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com so we may work with you. Your project and satisfaction are very important to us, Nick, and we want to make sure we do all that we can to bring you that happiness. HamptonBayRSI
  • Verified Purchase
Poorly constructed. Doors warped...
Poorly constructed. Doors warped
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Response from Hampton Bay Customer CareAug 17, 2020
We are very sorry for the issues you are seeing with your Wall Bridge, and we want to help improve your experience with our products. The Hampton Bay Customer Care Team is here to work with you at (888) 578-4009 or homeproducts_cc@woodmark.com. In addition to sending replacements for those warped doors or guiding you on hinge adjustments, we hope to review and address any specific construction concerns you have. Our methods are certified for strength, durability, and quality by the Kitchen Cabinets Manufacturers Association, and we stand behind the results with our Limited Lifetime Warranty. We look forward to speaking with you and thank you for making us a part of your home. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareAug 3, 2020
We are happy to know this dove gray cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project. HamptonBayRSI
  • Verified Purchase
by
  • Verified Purchase
2 found this review helpful
Very cheap quality,...
Very cheap quality,
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Response from Hampton Bay Customer CareAug 11, 2020
We appreciate your feedback and we are very sorry to know you have quality concerns with your new Brindle Wall Bridge cabinet. Your experience with our products is very important, so our Hampton Bay Customer Care Team is here for you at (888) 774-8062 or homeproducts_cc@woodmarkc.com. We want to understand your specific concerns, help with any warranty-related issues you are seeing, and improve your experience with your products. We look forward to working with you and thank you for making Hampton Bay a part of your home. HamptonBayRSI
  • Verified Purchase
matches the color of existing cabinets and fits well in in spot. as others have noted there is a ...
matches the color of existing cabinets and fits well in in spot. as others have noted there is a a problem with quality in that it had a dent in side upon delivery. If possible when making cabinet purchases go to store and give it a thorough once over before purchasing.
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Response from Hampton Bay Customer CareAug 5, 2020
We are very sorry to hear that your new cabinet had that dent. With damages to the cabinet box, the best option would be a re-order. If you have not already spoken with them, your local Home Depot can discuss your reordering options through their Return Policy. Thank you so much for bringing this to our attention, as our teams always appreciate this feedback in order to continually improve the overall experience for our customers. We want you to get a great result with our products and hope that you enjoy your newly updated space. HamptonBayRSI
  • Verified Purchase
1 found this review helpful
Nice cabinet. Haven't installed it yet but will look great above our refrigerator.
Nice cabinet. Haven't installed it yet but will look great above our refrigerator.
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Response from Hampton Bay Customer CareJul 22, 2020
Thank you for choosing Hampton Bay! We hope that your installation goes great, and we wish you all the best! HamptonBayRSI
  • Verified Purchase
  • Recommended
Fits great in my space. Came well wrapped with no...
Fits great in my space. Came well wrapped with no damage.
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Response from Hampton Bay Customer CareJul 14, 2020
We are so glad to hear that it did! Thank you so much for choosing Hampton Bay to be a part of your project, and we hope that you have a great day. HamptonBayRSI
  • Verified Purchase
Nice cabinet and easy to install, however they are packaged horribly, I would recommend better pa...
Nice cabinet and easy to install, however they are packaged horribly, I would recommend better packaging if anyone from Hampton Bay is listening! Minor damage, that was thankfully covered up from aligning with other cabinets, so it wouldn’t have been visible anyhow.
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Response from Hampton Bay Customer CareJul 21, 2020
We certainly are, and we thank you so much for sharing this with us, Donny. Our teams appreciate feedback such as yours, and we are so glad that you brought this our attention. It is our hope, though, that you are now fully enjoying your new Hampton Bay cabinets, and we wish you all the best. HamptonBayRSI
  • Verified Purchase
  • Recommended
Cabinet was the perfect finish for above our fridge. Deep...
Cabinet was the perfect finish for above our fridge. Deep enough to store all those extra items taht take up space in other needed areas.
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Response from Hampton Bay Customer CareJun 29, 2020
Those wall bridge cabinets are perfect for storing all of your extra kitchen items, aren't they? We are happy to hear that this cabinet was the perfect finishing touch, and we can only imagine how lovely everything now looks. Thank you for making us a part of your space, and we hope that you have a great day! HamptonBayRSI
  • Verified Purchase
Doors arent leveled...
Doors arent leveled
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Response from Hampton Bay Customer CareJul 1, 2020
We know how important it is to get a great, finished look, and we apologize for the aggravation leveling your doors. Our hinges offer adjust-ability so the ultimate position of the doors to be fine-tuned once they are put back on the cabinets after installing the boxes. Our Hampton Bay Customer Care Team would like to learn more and discuss what you are seeing to give any guidance we can. You may reach us at (888) 774-8062 or by email at homeproducts_cc@woodmarkc.com. We look forward to working with you and thank you for choosing us for your project needs. HamptonBayRSI
  • Verified Purchase
There only ok cheap cabs. You get what you pay...
There only ok cheap cabs. You get what you pay for
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Response from Hampton Bay Customer CareJun 30, 2020
We appreciate your feedback and apologize for any disappointment with your Hampton Bay cabinetry. They are certified by the Kitchen Cabinet Manufacturer’s Association for quality, reliability, and durability. As part of their included Limited Lifetime Warranty, please also know that we are here to assist with any concerns or warranty-related needs you may have. The Hampton Bay Customer Care Team is available at (888) 578-4009 or homeproducts_cc@woodmark.com and we look forward to helping in any way we can. We want you to enjoy your cabinetry for years to come and thank you for making Hampton Bay a part of your home. HamptonBayRSI
  • Verified Purchase
Produce was easy to install, no defects.
Produce was easy to install, no defects.
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Response from Hampton Bay Customer CareJun 30, 2020
We are happy to hear that your installation was easy and that you received your purchase just as you expected with no defects. Please enjoy the new space that you have created and have yourself a terrific rest of your day. HamptonBayRSI
  • DIY
  • Verified Purchase
  • Recommended
Ok...
Ok
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Response from Hampton Bay Customer CareJun 10, 2020
Thank you for your feedback and for choosing Hampton Bay. Please have a great day. HamptonBayRSI
  • Verified Purchase
Looks great and just the way it was described. ...
Looks great and just the way it was described. Very happy with the look for the price!
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Response from Hampton Bay Customer CareJun 11, 2020
We cannot be happier to hear that! Thank you so very much for choosing Hampton Bay to be a part of your project. Please enjoy your new cabinet space and have a wonderful rest of your day! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJun 4, 2020
We are happy to see that you are pleased with your Hampton Bay purchase. Please enjoy and have a wonderful day. HamptonBayRSI
  • Verified Purchase
Nice cabinets...
Nice cabinets
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Response from Hampton Bay Customer CareJun 9, 2020
We think so too! Thank you so much for sharing your feedback and for choosing Hampton Bay. Please have a great day and take care! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareApr 16, 2020
Thank you for your review and your purchase of Hampton Bay cabinetry! Please have a great day. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareApr 16, 2020
Thank you for your review and your purchase of Hampton Bay cabinetry! Please have a great day. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareApr 2, 2020
We are very sorry to hear that you were not satisfied with your purchase of Hampton Bay cabinetry. If you ever have any questions or concerns, please know your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com. We appreciate your insight and your honest review. HamptonBayRSI
  • Verified Purchase
Unfortunately after opening the box it was so poorly put...
Unfortunately after opening the box it was so poorly put together the small staples holding it together had come out. However I’ve purchased many Hampton bay products over the years and have never had this problem before. I returned the item to Home Depot with no trouble and reordered another.
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Response from Hampton Bay Customer CareApr 2, 2020
We are truly sorry to hear of the unfortunate experience you had with your most recent purchase of Hampton Bay, James. It is our hope that your reorder has quickly come in so that you can complete your project just as you envisioned. Please take care, and always know that the Hampton Bay Customer Care Team is there for you if needed at (888) 578-4009. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareMar 5, 2020
We are very sorry to hear that you were not satisfied with your purchase of Hampton Bay cabinetry. If you ever have any questions or concerns, please know your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com. We appreciate your insight and your honest review. HamptonBayRSI
  • Verified Purchase
the color was wrong which wasn't your fault... ...
the color was wrong which wasn't your fault... had a time sensitive situation so i had to paint it. but with having to paint it I was able to do a very close inspection of the cabnet and found 3 stained covered chips in it and one being all most 3 inches long.. This was for a rental unit and need to be up and rented bye the 24th. If this wasn't time sensitive i would have definently returned it...thanksrick
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Response from Hampton Bay Customer CareFeb 28, 2020
Thank you for sharing your feedback, Rick. We are sorry for any finish issues you experienced. We know how critical a timeline can be and understand your decision to not reorder. If you were to reconsider, please be sure to reach out to your local Home Depot to discuss those exchange or reorder options. We wish you and your future tenants all the best, and thank you for making Hampton Bay a part of their new home. HamptonBayRSI
  • Verified Purchase
First one was busted out in the back, 2nd one...
First one was busted out in the back, 2nd one is great!
by
Response from Hampton Bay Customer CareFeb 18, 2020
We apologize for that unexpected issue, but we are so happy the reorder was just what you needed! Please enjoy your new Hampton Bay cabinet, and have a wonderful day. HamptonBayRSI
  • Verified Purchase
Broke in three places... cheap quality...
Broke in three places... cheap quality
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Response from Hampton Bay Customer CareFeb 5, 2020
Thank you for your review, Anthony. We are sorry to hear of the damaged product you received and please know that what you experienced is not to be expected. If you have not already, please be sure to discuss the damages with your local Home Depot, as they should have exchange, return, or replacement options available to help put your project back on track. We hope you are able to quickly remedy this so that you can enjoy your finished result and we thank you for your consideration of Hampton Bay. HamptonBayRSI
  • Verified Purchase
Horrible product
Do not buy these cabinets, they are poorly made and nothing lines up on them
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Response from Hampton Bay Customer CareFeb 4, 2020
We are very sorry for any frustration you encountered when inspecting and installing your new Hampton Bay cabinets, Brooke. If the alignment concern you mentioned is related to the doors, our hinges do offer a degree of adjustability to help fine-tune their final position and that may be just what you need to achieve the right, final look. If you can, please reach out to your Hampton Bay Customer Care Team to discuss what you are seeing, and we may then be able to offer guidance. The Team may be reached by phone at 888-578-4009 or email at homeproducts_cc@woodmark.com. Email may be best as you could share pictures and we could send written instructions. When calling or emailing, please be sure to tell our team what cabinet or cabinets are in question, though, to be certain we are referencing the correct materials. If the alignment issue is from cabinet frame to cabinet frame, however, please discuss what you are seeing with your local Home Depot as they may have some helpful solutions or alternatives for you. We wish you nothing but success with your project and thank you for choosing Hampton Bay. HamptonBayRSI
    Showing 1-30 of 188 reviews

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