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Customer Reviews for KOHLER Cachet Quiet-Close Elongated Closed Front Toilet Seat with Grip-Tight Bumpers in Black

Internet #100642344

Model #K-4636-7

Store SKU #1000473391

  • Grip-tight bumpers prevent the seat from shifting
  • Quick-release hinges allow for easy cleaning
  • Quiet-close lid prevents slamming

Customer Reviews

  • 4.4
    out of 3,569 reviews
  • 74% recommend this product
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Showing 1-30 of 3,569 reviews
Kohler is the best
because Kohler is the best. I have used Kohler kitchen and bath products for over 30 years on my 90' custom boat with 5 baths. Our home is 16,000 sq. ft., all Kohler. I used Kohler urinals as well as all kitchen and bath products in my home, my boat, my office and all buildings that I own, which is over 1 million sq. ft. of retail and office bldgs. Keep up the great work.
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  • Verified Purchase
  • Recommended
quiet
easy to install - works well
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
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  • Verified Purchase
Excellent Seat Worth The Extra Cost
This quiet close toilet seat is great because you can simply give it a light push and it will slowly lower itself closed without making a sound. It is also very comfortable with a unique coutoured shape.
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  • Verified Purchase
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  • Verified Purchase
Not the most comfortable seat....
Not the most comfortable seat.
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  • Verified Purchase
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  • Verified Purchase
It failed in under a year...
It failed in under a year
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Response from Kohler Product ExpertApr 6, 2022
Hello James, my name is Meli with Kohler Co. I am sorry to read your Cachet toilet seat failed. We would love to assist with your 1-year warranty. Please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
  • Verified Purchase
for the money not that great but there is no option other since its colored coordinated with the toilet
I bought this to match a new Kohler toilet this seat is okay not the best I have had because for the price it seams to be somewhat cheap and I do not beleive that it will hold up as this is going to be a toilet used frequently
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  • Verified Purchase
Great features.
A perfect fit for needs with respect to comfort, operation and color.
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Perfect. Not sure why I waited so long to get...
Perfect. Not sure why I waited so long to get the quiet close lid.
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  • Verified Purchase
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  • Verified Purchase
Prompt delivery and quality product....
Prompt delivery and quality product.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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    It was what we expected....
    It was what we expected.
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      Poor Quality and even worse instructions
      All of my fixtures are Kohler and I have always purchased Kohler for the quality. I just tried to install a new R4636 Q3 toilet seat. The wing nuts that hold the seat in-place are cheap plastic. I barely tightened them and both stripped. Now I have a toilet seat that won't stay in place. I can't find where to obtain replacements on your site or at any of your retailers. Can you ship me 2 of them? I can provide shipping address in separate email.
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            My old toilet seat would never stay up and would...
            My old toilet seat would never stay up and would always slam down. I love the slow close and it never slams. I ordered a new Kohler toilet and the seat matched perfectly.
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              Seat wiggles, mounting hardwear strips
              Poor quality by established bathroom brand. The plastic nut is stripped on one side, making it impossible to clamp down, and the seat wiggles back and forth on the thing.
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              Response from Kohler Product ExpertJan 4, 2022
              HomesteadHermit, my name is Jessica with Kohler Customer Service. I am sorry to hear your are not satisfied with your Cachet toilet seat and that is it moving. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to speak with you further and offer a replacement hardware kit under your products One Year Limited Warranty. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                  This toilet seat was easy to install. Fits perfectly...
                  This toilet seat was easy to install. Fits perfectly and the lid closes quietly. Now if I could just get my husband to wipe the rim every time!
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                      Nice and quiet closing...
                      Nice and quiet closing
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                        Works great and it was easy to install once I...
                        Works great and it was easy to install once I figured out what the directions were saying.
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                          Actually, the seat opening is quite large! A skinny person...
                          Actually, the seat opening is quite large! A skinny person could fall into the toilet!
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                            Showing 1-30 of 3,569 reviews

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