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Customer Reviews for LG 23.75 in. PrintProof Stainless Steel Smart Top Control Dishwasher with QuadWash Pro, Dynamic Dry and TrueSteam

Internet #321774078

Model #LDPS6762S

Store SKU #1008472068

  • QuadWash Pro high-pressure jets with 38% more cleaning power
  • Dynamic Dry Enhanced with TrueSteam
  • ThinQ Technology with ThinQ Care

Customer Reviews

  • 4.2
    out of 267 reviews
  • 42% recommend this product
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Showing 1-30 of 267 reviews
Avoid LG dishwashers
I have had nothing but problems with my dishwasher and LG customer support has been anything but helpful. Upper rack was defective upon receipt and LG was notified before installation. Weeks went by with back and forth communication and no resolution other than LG sending the wrong replacement rack. After giving up on them to resolve, we had the dishwasher installed. The dishes are always soaking wet when the wash cycle is complete, even when the “extra dry” function is used. LG says it’s normal
by
Response from LG Digital Customer CareMay 3, 2024
Hi, there. Thank you for taking the time to share your experience with LG Dishwasher (LDPS6762S) model. We're sorry to hear about the issues you faced and the challenges in finding a solution. We aim to offer top-notch products and great customer service to meet your needs. For more help, visit https://www.lg.com/us/support/help-library/not-drying-dishwasher--20150621962758#. You can also reach out to us on social media @LGUSSupport. ^Juvy LG
    1 found this review helpful
    Avoid LG dishwashers
    Extremely unhappy with this purchase. Top rack is extremely loose, rails have way too much play in them. The dishes and every surface in the dishwasher come out soaking wet even with the extra dry mode selected (3 hour cycle). I regret this purchase.
    by
      by
      • Verified Purchase
      Black stainless beauty
      Just installed this beauty ! I’ve used it 3 times…..it is SO quiet !! Using the Night Dry feature ( we usually run it in the evening) we get dry, clean dishes in the morning. The styling is terrific and the features are impressive. The drawers are sturdy and adjustable. So far there is nothing negative to say.
      by
        Quiet operatoon
        [This review was collected as part of a promotion.] Dishwasher was easy to install. Quiet operation and gets dishes clean.
        by
          Love this dishwasher!
          [This review was collected as part of a promotion.] This model has everything I wanted — third rack, adjustable racks, steam option, quad wash, ThinQ, etc. I love how quiet this model is through the entire cycle since it is adjacent to my family room.
          by
            Excellent Dishwasher
            [This review was collected as part of a promotion.] I’ve had this dishwasher a little over a month but have been amazed with the results. The way you can customize the dishwasher to the load you’re washing is incredible. All 3 racks can be modified to best suit the dishes you need to be cleaned.
            by
              installation nightmare
              We bought this dishwasher in January. We were told it would be delivered and in a couple of days, a plumber would come and install. To our surprise, the delivery guys installed the dishwasher. 3 months later, the dishwasher started to tip forward as i was loading. It was not attached to the cabinets. Just pushed in. After serveral calls, Home Depot agreed to send someone out to install it again. Those guys worked an hour to install the dishwasher, however it was installed crooked. We decided to live with it. 3 months later, the dishwasher was even more crooked and leaning. We called an appliance guy to reinstall it. The dishwasher was screwed into our cabinets with the wrong kind of screws making it nearly impossible to get the dishwasher out. After much determination, the dishwasher comes out only to find out that the reason the dishwasher was leaning was because the casing for the adjustable leg was stripped and the leg won’t hold its position. This could only have been stripped by installers over screwing the leg. Our new dishwasher is being held up with cardboard under one leg. BEWARE THESE INSTALLERS. Obviously not trained properly
              by
              Response from LG Digital Customer CareMar 2, 2024
              Hi there, Thank you for bringing this to our attention. I'm deeply sorry to hear about the frustrating experience you've had with the installation of your dishwasher. As an LG representative, I understand how disappointing it must have been to encounter such issues after being assured of a professional installation process. It's important to us that our customers have a seamless and hassle-free experience with our products, and I apologize that this has not been the case for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris




              Your feedback regarding the improper installation and resulting damage to the dishwasher is concerning, and we appreciate you bringing this to our attention. We will address this issue with the relevant parties to ensure that proper training and procedures are in place for future installations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG
                • Recommended
                5 found this review helpful
                Beast of washer for cleaning dishes
                Replaced dishwasher costing $400 more. Baked chicken in one bowl and peanut butter
                by
                  • Recommended
                  Awesome life changing purchase
                  I have never had a dishwasher before and I am amazed at how much more I do in the kitchen knowing I don’t have to wash dishes!!
                  by
                  Response from Customer CareNov 12, 2023
                  Thank you so much for taking the time to share your wonderful experience with the LDPS6762S dishwasher! Your 5-star rating means a lot to us. t's truly amazing how a dishwasher can transform the way we handle our daily chores, especially when it comes to washing dishes. We're delighted that you're now able to dedicate more time and energy to other activities in the kitchen, knowing that your dishes are taken care of effortlessly. Thank you for choosing LG! We hope that your new LG Dishwasher continues to exceed your expectations and brings you convenience and peace of mind for many more years.
                    Satisfaction Has Increased After Five Months
                    I purchased my LG Dishwasher 5 months ago and I am somewhat surprised that I am even more pleased with it than I was initially. The performance is OUTSTANDING, dishes are always exceptionally clean and I never have to worry about the performance. I am able to run it at any time as it does not inhibit conversations or watching tv... very quiet which is great!
                    by
                      Cleans well, water spots are awful
                      Cleans dishes well. Stainless finish is extremely susceptible to water spots. No fingerprints but the water spots are never ending. I would not purchase again because of this issue. The top rack has broken within the first month, plastic is cracking.
                      by
                      Response from Customer CareOct 27, 2023
                      Thank you for taking the time to share your insights about the LG Smart Top Control Dishwasher with QuadWash® Pro, TrueSteam®, and Dynamic Dry®, model LDPS6762S dishwasher. We're glad to hear that it has done a good job cleaning your dishes. We apologize for any inconvenience you experienced with the stainless finish. We understand water spots can be challenging to remove, and we are working hard to improve the quality of our finishes to reduce this issue in the future. Regarding the broken top rack, we’re sorry for the frustration and inconvenience this has caused. We’d love to make it right if you’re willing to give us a chance. Kindly send us a private message through our social media platforms, @LGUSSupport on Facebook or X (Twitter). Please include the model and serial number of your unit, your contact number, and a brief description of your concern. Thank you for your honest feedback, and we hope to have the opportunity to rectify this for you. We'll be waiting for you.
                        No CLEAN display on panel
                        Bought the dishwasher earlier this month. Finally called customer service bc we couldn’t figure out how to have a “clean” dishes indicator displayed once dishwasher is opened. Apparently LG dishwashers don’t have type of indicator once the door has been opened. I’m now placing a post-it with the word CLEAN on it so the rest of the family knows they can use the dishes or empty the dishwasher. It’s quite disappointing since we didn’t even consider this as an optional feature. Just assumed all dishwashers had some sort of a notification until cleared.
                        by
                        Response from LG Digital Care TeamNov 3, 2023
                        We understand that it can be frustrating when a product falls short of expectations, and we appreciate you taking the time to share your concerns. Your review is incredibly valuable to us, and it will help us make the necessary improvements to better serve our customers in the future. Thank you for your review! ~ Rita.
                          do not reccommend. Smelled like fish upon receipt ( tech said the LG always does, no idea why) after two uses smelled like rotting food ( bought this model since they said has an automatic food grinder, never had a smell like that in previous kitchen aid and had that for 10 years) The foldable times do not stay up, the bottom rack has an odd open gap in the center which renders it virtually useless. The top rack glass holder tines are bent at an angle so that dishes do not line up in rack properly, the rack rolls closed when you are trying to unload glasses. It NEVER completely cleans glasses, they all come out with gray residue, even with rinse aid. And, to top it all off, it does an atrocious job of drying, everything comes out wet. Horrible machine, regrettable purchase. I bought my Mom a $500 Maytag that does a much much better job than this piece of junk.
                          by
                          Response from LG Digital Customer CareMar 11, 2024
                          Hi, there. Thank you for taking the time to share your experience with the LG Dishwasher (LDPS6762D) model. We understand your disappointment and inconvenience caused by the initial smell upon receipt, the foldable tines, the bottom rack gap, and the top rack glass holder tines, as well as the unit's cleaning performance and drying issues. Please know this is not the experience we want you to have. Please visit the following links related to these issues: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-odor-CT10000009-20151094790088# and https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG
                          • Verified Purchase
                          1 found this review helpful
                          Great features
                          [This review was collected as part of a promotion.] We bought our dishwasher on 8/29/23 and so far are happy with our purchase
                          by
                            Sleek and functional!
                            I’ve had my LG dishwasher for a couple of months now and I am extremely pleased. It is so quiet and the dishes come out very clean. Love the little tune it plays to alert you the dishes are done.
                            by
                              This washer works as directed. The online hub is very nice. The dishwasher cleans very well. I’m still learning all the subtle features. I love the 3rd rack!
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Quite
                              Very quite, folded Racks are going very smoothly and folding spikes are useful
                              by
                              • Verified Purchase
                              • Recommended
                              EXTREMELY LOUD Machine - DO NOT RECOMMEND
                              We ran this thing through a full cycle first night and we were not able to hear one another speak in the kitchen. See my picture where the sound exceeds 53-54 Db. If you think that is OK, we do not. Contacted LG customer service and spent an hour on chat where they "resolved" our issue by stating, "lower the water pressure". Not acceptable. Shame on you LG and Home Depot! False advertising!
                              by
                              Response from LGAnswersAug 7, 2023
                              We appreciate you posting your review regarding the loudness issue in your 23.75 in. PrintProof Stainless Steel Smart Top Control Dishwasher. We're always seeking to improve customer satisfaction. If you're still having the issue of excessive noise levels, please allow our social media team another opportunity to reach a resolution you'd be satisfied with. You're welcome to contact us on Facebook via PM. Include your phone number and washer information (model and serial numbers) and we'll be happy to identity possible culprits and their solutions. Our handle for Facebook is @LGUSSupport. We look forward to your message! ^Chris LG
                                4 found this review helpful
                                The new LG dishwasher is a great buy. It is very quiet and cleans tough stuck on food with ease. I highly endorse the LG 23.75 in. PrintProof Stainless Steel Smart Top Control Dishwasher with QuadWash Pro, Dynamic Dry and TrueSteam!
                                by
                                • Verified Purchase
                                Amazing results! So much better than our old unit.
                                Many great features. Love the top silverware rack.
                                by
                                  We love this dishwasher and we love LG!
                                  We purchased a complete LG suite that included this dishwasher. I love it! The design is sleek with no handle to bump in to. I especially love the top pullout shelf for silverware and the upper rack has a height adjustment. What a great idea! AND, it is sooooo quiet! Love, love, love it!!
                                  by
                                  Response from LG Social.May 4, 2023
                                  Hey there! We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. `Jai.
                                    Great Appliances
                                    [This review was collected as part of a promotion.] The Dishwasher is very quiet and probably has more features than we will ever use. Simple install. We have multiple LGs in addition that have all been operating well past warranty.
                                    by
                                    Response from LG Social.May 5, 2023
                                    Hey there! We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. `Jai.
                                      Great Dishwasher - Horrible Delivery.
                                      So far its been a great product. We've owned several LG appliances and none of them have disappointed. My only complaint is that our delivery got pushed back TWICE!! We ended up finally getting it a month later than originally scheduled. That was frustrating.
                                      by
                                      Response from LGAnswersJun 9, 2023
                                      Hey there! We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. `Jai. LG
                                      • Verified Purchase
                                      • Recommended
                                      4 found this review helpful
                                      So far so good
                                      I've enjoyed using this dishwasher. I was replacing a 20 year old kitchenaid and wanted a flush and clean exterior. It holds a lot of dishes and is very quiet. The top rack has also been convenient. Since owning the product I have learned a few things. It does not have interior lighting unfortunately. That would've been a nice touch. The exterior display is not a clock and only shows the runtime left on your cycle. The latch when closing the dishwasher is a little loud. Outside of that, I am happy with this purchase. It's also linked to my phone via ThinQ app, which is not important but otherwise cool. This seemed to be one of 2 lg models that has quadwash pro. I understand that to be micro bubbles that help clean. The TruSteam also seems like a welcome feature for sanitizing dishes. It also has some configurable features like tines that fold down or up and second rack lowers, etc. At the end of the day I or we want to have a quiet, energy efficient, roomy, dishwasher that cleans the heck out of our dishes. This one works for me. I also have some other lg products, so I trust their brand.
                                      by
                                      Response from social/LGApr 5, 2023
                                      Amazing looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
                                        Time will tell
                                        I won’t be able to update this review and it can’t be over 500 characters lol. 1: You have to install the power cord yourself. They put the cable box all the way in the front. 2: If your home is pre-2014 you might have an outlet behind the dishwasher which is no longer recommended. We chose to leave ours as it always has been. 3: Water began leaking a lot from the air vent on second use (but not since then). We now keep a casserole dish underneath in case it decides to randomly leak again.
                                        by
                                          8 found this review helpful
                                          Solid dishwasher with very quiet operation and well laid out drawers delivering tons of capacity. Install was a little challenging due to drain hose clearance needs not matching specifications that Home Depot listed on the website
                                          by
                                          • Verified Purchase
                                          Like the turbo wash.
                                          My Lg is good but unfortunately, I used it only 2 months because somehow the cord got cut during installation I believe , otherwise how would it get cut. Still waiting for lg to repair. It’s been a week so far no word yet..
                                          by
                                            This dishwasher is so quiet the installers weren’t sure it was working. It was, though.
                                            by
                                              very good quality and easy to used
                                              by
                                              • Verified Purchase
                                              Showing 1-30 of 267 reviews

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                                              Dishwasher Size

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                                              Tub Material

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