#1 Home Improvement Retailer

Customer Reviews for Linenspa Essentials Twin XL Medium Gel Memory Foam Hybrid 10 in. Bed-in-a-Box Mattress

Internet #309366936

Model #LSES10TXGFSP

Store SKU #1004295398

  • Hybrid mattress design combines memory foam and springs
  • ActiveRelief memory foam mattress conforms to your body
  • All Linenspa mattresses come with a 10-year warranty

Customer Reviews

  • 4.3
    out of 344 reviews
  • 78% recommend this product
Filter by:
Showing 1-30 of 344 reviews
Gtrst bef
Goof brf gor thr privr
by
  • Verified Purchase
GREAT SUPPORT -COMFORT A PLUS
GREAT VALUE -COMFORT PLUS-LOW TO THE GROUND FOR US OLDE FOLKS TO GET IN AND OUT OF BED !
by
  • Verified Purchase
It wasn't my 1st choice; thank God I still had...
It wasn't my 1st choice; thank God I still had my old mattress foam! It's very uncomfortable for older bones! VERY uncomfortable!!
by
Response from LinenspaMay 13, 2022
Hi Valued Customer,

We're sorry to hear you're having an issue with that mattress! Please reach out to us at info@linenspa.com and we can help you out.


Thanks!
-The Linenspa Crew linenspa
  • Verified Purchase
2 found this review helpful
Don’t buy this you will regret it
You get what you pay for
by
Response from LinenspaMar 23, 2022
Hi grandmother5

We are sorry the mattress didn't meet your comfort needs. We have a generous warranty if there are any manufacturers defects. We have many options and would love to help you fulfill your sleep needs. If you need additional help, feel free to reach out to our team at the email address below.

info@linenspa.com

Thanks!
-The Linenspa Crew linenspa
  • Verified Purchase
1 found this review helpful
So uncomfortable
The mattress looked good but been on it for a few weeks now it never risen to no ten inches and it’s the most uncomfortable horrible mattress I’ve ever bought I’m in remission and when I wake up after sleeping on this I’ve got pain all over that I didn’t know was possible “ This is something most people throw out to but a new one biggest mistake I’ve ever made Especially with times now a days are getting so hard just not fair very hurt and dissatisfied and disappointed
by
Response from LinenspaMar 21, 2022
Hello,

Sorry to hear this mattress isn't working for you. Sleep is an personalized experience, and one mattress won't give the same result to every person who tries it. With that being said, reach out to us at: info@linenspa.com and we will see what we can do.

Thanks!
-The Linenspa Crew linenspa
    1 found this review helpful
    Mattress Does Not Fully Expand
    First let me say that I am a huge fan of mattress delivery in a box but only when the mattresss fully expands. Maybe its the brand (bought other brands in a box and been extremely pleases) or the handling time durinf ahipment but gave this over a week to expand fully and its not happening. Hoping I can rectify this.
    by
    Response from LinenspaMar 11, 2022
    We are sorry to hear that the mattress is struggling to expand. Sometimes the memory foam in the mattress needs a little help. One suggestion would be to massage the areas that haven't fully expanded. Another suggestion would be to apply heat to the problem areas with a hair dryer 5-6 inches away. Both options can help to get full expansion. Regardless, your satisfaction is important to us. Please reach us at info@linenspa.com and we would be more than happy to help.

    Thanks!
    -The Linenspa Crew linenspa
      • Recommended
      The mattress was basically a mound. Tallest in the middle...
      The mattress was basically a mound. Tallest in the middle and the edges were collapsed. I returned the item.
      by
      Response from LinenspaMar 11, 2022
      We are sorry to hear that the mattress edges didn't expand. It sounds like you were able to return the item, but if you do have any questions or concerns, please reach us at info@linenspa.com and we would be more than happy to help.

      Thanks!
      -The Linenspa Crew linenspa
      • Verified Purchase
      Comfy
      Perfect for guest room. It is very comfy and has a perfect firmness.
      by
      • Verified Purchase
      Happy
      Nice mattress for the price the memory foam top is a plus . I would buy this product again.
      by
      • Verified Purchase
      I got the mattress for my 14 year old grandson....
      I got the mattress for my 14 year old grandson. He said it is comfortable. It is well made and cost less than a regular mattress.
      by
        Purchased this for a Guest House. Mattress was advertised as...
        Purchased this for a Guest House. Mattress was advertised as 10" thick. After expanding for 2 weeks it is only 7" max. Extremely soft. Provides little support. Had to buy a 2" memory foam topper to provide extra thickness and firmness. I would not recommend.
        by
        Response from LinenspaMar 14, 2022
        Thomas, we are sorry to hear that you are not satisfied with the mattress. If you are still experiencing issues with full mattress expansion, please reach us at info@linenspa.com.

        Thanks!
        -The Linenspa Crew linenspa
          Awful
          We purchased this for our son’s room and it never fully expanded. Seven inches was the thickest it reached It is beyond uncomfortable and bouncy. Thankfully home depot refunded us for this product. I would certainly not buy anything like this again.
          by
          Response from LinenspaMar 14, 2022
          We are sorry to hear that you were not satisfied with the mattress. It sounds like you were able to do a return with Home Depot, but if you do have any questions, please reach us at info@linenspa.com.

          Thanks!
          -The Linenspa Crew linenspa
            • Recommended
            by
              by
                This mattress sucks
                Very disappointed. This mattress practically bounces me out of bed, hurts my back and is in no way firm, a total waste
                by
                Response from LinenspaMar 14, 2022
                We are sorry to hear that you are not satisfied with the mattress. Comfort preferences vary person to person and we understand if this mattress isn't a good fit for you. We have a few other mattress options available! Please reach us at info@linenspa.com and we would be more than happy to help find a mattress that better fits your needs.

                Thanks!
                -The Linenspa Crew linenspa
                • Verified Purchase
                This is a great Matress!!!
                Bought for both my kids beds and they love them!!!
                by
                  • Recommended
                  Too saggy
                  I purchased this mattress based on the reviews but I think it definitely needs a regular box spring under it so you don't sink into it. I have it on a wood slatted frame. I'm 5 ft 8 155 lbs And it's not 10 inches
                  by
                    The bed turned out to be extremely hard and not...
                    The bed turned out to be extremely hard and not comfortable.
                    by
                      Will not decompress
                      I am pretty disappointed in this mattress. We are not new to this style of mattress. My daughter has 1 Lucid 10" mattress that she sleeps on and 1 Linenspa 8" on her trundle bed. We have been very happy with those 2 mattresses. so when we needed one for our guest bedroom, we didn't hesitate to buy this Linenspa 10". We unpackaged it and waited the 48 hours before using. The corners are still all crinkled up. So we waited another day. No better. Mattress is still maybe 7" tall and corners are crinkled up.
                      by
                        by
                          It never Expanded to the full capacity sleeping on this...
                          It never Expanded to the full capacity sleeping on this mattress is the worse feeling. Nothing about this mattress is comfortable
                          by
                            This is the second week but I’m thinking to returning...
                            This is the second week but I’m thinking to returning because is not comfortable and still flat and I think that is damage I’m trying one week more
                            by
                              Look elsewhere....
                              I have nothing good to say about this mattress. Terrible quality, thinner than advertised, lumpy, uneven and uncomfortable. You can feel the springs. I had to return it. You get what you pay for.
                              by
                                This is my second Linenspa mattress. They are perfect...
                                This is my second Linenspa mattress. They are perfect for my needs.
                                by
                                  What 10" mattresses?? 6[six] inch at best!
                                  so we bought and paid for 10" mattresses... we are on day 5 and these have still not expanded to 10 inches... not a happy camper- we need these now!
                                  by
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                      Flat bed
                                      The mattress we received is is not 10 inches high. The mattress measures 6.5 inches. I called the company and the customer service representative told me several things to try but the mattress didn't rise. It is so low to the ground and very disappointed. I would buy another mattress.
                                      by
                                      Response from LinenspaOct 19, 2021
                                      Unhappy1,

                                      We are sorry to hear that your mattress did not fully expand. This mattress should expand within 48 hours of opening. Seeing how this is not the case, we will of course help you file a warrant claim for a replacement or work with you to find another solution.

                                      Please reach out to us at: cs@linenspa.com or call us at 800-560-9239 with more information and we will get this situation resolved for you.

                                      Thanks! -The Linenspa Crew linenspa
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        by
                                        • Verified Purchase
                                        I bought this 10in medium firm mattress and love the...
                                        I bought this 10in medium firm mattress and love the height of it since I like beds that aren’t super high up. However I also like plush beds and wish I would’ve gotten the 12in plush linenspa mattress.
                                        by
                                        Response from LinenspaJul 12, 2021
                                        Tiffany,

                                        We are glad you love the height of this product, but are sorry you wish you would have gotten the 12 inch plush.

                                        You can email us at cs@linenspa.com and we would be happy to help assist you in finding a solution or a return to Home Depot.

                                        Thanks!
                                        -The Linenspa Crew linenspa
                                        • Verified Purchase
                                        1 found this review helpful
                                        Showing 1-30 of 344 reviews

                                        Frequently Bought Together

                                        Top Rated
                                        +
                                        +
                                        Price:
                                        $198.81