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Customer Reviews for Lutron Caseta Smart Lighting Dimmer Switch (2 Count) Starter Kit with Smart Hub (P-BDG-PKG2W-HD)

Internet #301783649

Model #P-BDG-PKG2W-HD

  • Schedule your lights so you always come back to a well-lit home
  • Works with your voice assistant, Pico remote or smartphone
  • Easy to use, simple to set up; install in as little as 15 minutes

Customer Reviews

  • 4.7
    out of 96 reviews
  • 91% recommend this product
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Showing 1-30 of 96 reviews
An EXCELLENT product! ...
An EXCELLENT product!
by
  • Verified Purchase
Google mini is a good add on.
Google mini is a good add on.
by
  • Verified Purchase
Great purchase. Easy to set up....
Great purchase. Easy to set up.
by
  • Verified Purchase
Excellent product. Easy and quick to setup Efficient...
Excellent product. Easy and quick to setup Efficient to use
by
  • Verified Purchase
first excited then disappointment
I was looking for smart switch which doesn’t require neutral wire. I have two room with two exact led ceiling lights in each room, one had ghosting problem and other had momentary flash before start. Switched both switches but still same result. I was hopping for success to wire up entire home slowly. Now I have to return it. I read some people had success by wiring capacitor across but I dont want to take chance with homemade idea which can become fire hazard.
by
    Pretty cool how all this works. Google assisted is convenient...
    Pretty cool how all this works. Google assisted is convenient to have. I had many things that already worked with google and now have quite a bit of devices and rooms set up. I like these switches, because you can set schedules for them to turn off or on or both.
    by
    • Verified Purchase
    Easy installation and configurations. Only wish is the main...
    Easy installation and configurations. Only wish is the main dimmer switch could be set to come on at a preset dimmed level like it works with the remote. They have a new switch out that allows this but it’s 4 times the cost. It would be a 5 star review if it had this functionality
    by
    • Verified Purchase
    I think this is a great product. I also think Lutron has GREAT support. I ran into a little iss...
    I think this is a great product. I also think Lutron has GREAT support. I ran into a little issue that was due to the LED bulbs I had. Support was able to guide me to bulbs that do work.
    by
    • Verified Purchase
    • Recommended
    Easy installation and works well. ...
    Easy installation and works well.
    by
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    These switches work great and I am a big fan of how great they are, so I began switching my whole...
    These switches work great and I am a big fan of how great they are, so I began switching my whole house over to this system. My house is 3000 square feet and has a lot of 2 and 3 way switches all over the place. For every single one of those switches you need a switch, or a Pico remote. Also, lamps require a lamp control, fans their own etc. THE PROBLEM - Lutron has decided to implement an arbitrary limit to the system of 50 devices. Now that might seem like a lot, and perhaps for a small house you won't hit it. But COUNT BEFORE YOU BUY! They put this limit in supposedly to protect their electrician integrators (to make you buy a more expensive, non commercially available system that doesn't have the 50 device limit). This is moronic and not the way the Internet of things is heading in general. People/products are moving more and more towards zero cost installs. Lutron hasn't realized this. For this reason, I cannot recommend this product any longer for houses that might hit this 50 device limit. If you would like to learn more about this limit and join the discussion at Lutron, go here: https://forums.lutron.com/showthread.php/2887-Caseta-System-at-max-Capacity?p=31627#post31627 I am clearly not the only one unhappy with this dumb limit - buy knowing this so you aren't unhappy when/if you hit it!
    by
    Response from THD-CSOApr 17, 2019
    "Thank you for the feedback in regards to the device limit and utilizing our support forums. I can understand the frustration finding out the limit after you already commited to the system. Please continue to utilize our resources going forward for any questions or concerns. We would be happy to further assist at lutron.com/support via chat or email or our support line at 1 844 LUTRON1. We are available via phone 24/7. ​ ​"
      3 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Easy to install works great good product have it connected to Alexa able to turn lights on and of...
      Easy to install works great good product have it connected to Alexa able to turn lights on and off with voice!
      by
      Response from THD-CSJan 9, 2019
      "Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, ​Thank you for your review, Happy48! You are correct - Caseta works with Alexa, as well as Google Home, Apple HomeKit, and many other smart home systems! We are glad to hear you are enjoying the voice control feature of the Caseta system. Please call 1-844-LUTRON1 if you have more you'd like to share. You can also find us on the web at Lutron.com/support via chat or email. We are available anytime - 24/7, 365 days a year.  Michael @ Lutron Support​​​​​​​​  "
      • Verified Purchase
      • Recommended
      The only solution for older homes without a neutral wire....
      The only solution for older homes without a neutral wire. Without this you'd have to rewire your house.
      by
      Response from THD-CSJan 9, 2019
      "Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, ​Larry, thank you for the positive feedback and the comment. We appreciate your taking the time to share your experience with us. Please feel free to give us a call at 1-844-LUTRON1 or reach us via chat or email at Lutron.com/support if you'd like to tell us more about your experience. We're available anytime, 24/7, 365 days a year. Michael @ Lutron Support​​​  "
      • Verified Purchase
      1 found this review helpful
      So convenient and cool! Works very well with most light...
      So convenient and cool! Works very well with most light bulbs except 2inch led recess lights which won’t deem ver low. Otherwise, very good on other light bulbs.
      by
      Response from THD-CSDec 24, 2018
      "Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, Thank you for your feedback, DeeUWS! We are happy to hear you are enjoying your Caseta system! ​​​​When dimming LED's, we suggest making sure your bulb has been tested and approved by Lutron to provide the best dimming performance with your dimmer. We offer a list of bulbs that we have tested and determined compatible ​with our dimmers.  To view this list of bulbs, please see our LED Compatibility Tool at lutron.com/ledfinder.​​ If you have any questions, we'd be happy to further assist at lutron.com/support via chat or email or our support line at 1-844-LUTRON1. We are here 24/7 so feel free to call anytime!​ Emily @ Lutron Support​"
      • Verified Purchase
      The Caseta dimmers are the best quality dimmer switch I have used for lighting control, and every...
      The Caseta dimmers are the best quality dimmer switch I have used for lighting control, and every feature I could want in a dimmer is packed into this unit. The wall control features green LED lights along the left edge to let you know the status of the dimmer at all times, and I appreciate that they are not so bright as to disturb sleep or comfort. Top and bottom buttons work as on/off, and two buttons in the middle are to brighten/dim. The remote control works the exact same way, except it has an extra circular button in the dead center which allows you to actually save your favorite lighting level. This comes in very handy if you want to dim the lights before bed for better relaxation, or if you need to get up in the middle of the night but don't desire full brightness. This dimmer works with my LED bulbs which is a big plus. The hub makes it very convenient to control the lighting according to your exact tastes. I look forward to installing more of these around the house.
      by
      • Recommended
      Excellent range--far more than advertised. I can get up to 80' and that's through a couple of wa...
      Excellent range--far more than advertised. I can get up to 80' and that's through a couple of walls (wood, drywall, stucco).
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      I thought it would be a little challenging to swap...
      I thought it would be a little challenging to swap out a couple 3 way switches with these Lutron Caseta wireless dimmers.I watched the how-to video and I’m not sure if they could have made it any easier.I completed the project in half the time I estimated.
      by
      • Verified Purchase
      Replacing the switch was super easy. Downloaded the app and...
      Replacing the switch was super easy. Downloaded the app and we were all set. It's nice being able to adjust lights without having to get up from a comfy spot.
      by
      • Verified Purchase
      works great for me. had for over an year now. can be installed easy as a DIY project .
      works great for me. had for over an year now. can be installed easy as a DIY project .
      by
        • Recommended
        Easy to install and works perfectly with remote and phone app
        Easy to install and works perfectly with remote and phone app
        by
        • Verified Purchase
        • Recommended
        These switches and remotes are great. Easy to install and easy to program. Love the hub as now ...
        These switches and remotes are great. Easy to install and easy to program. Love the hub as now can control switches via smartphone and Amazon Alexa.
        by
        • Verified Purchase
        • Recommended
        Easy to install and set up. Worked with Alexa perfectly....
        Easy to install and set up. Worked with Alexa perfectly.
        by
        • Verified Purchase
        Easy set up and easy to use app....
        Easy set up and easy to use app.
        by
        • Verified Purchase
        I needed a switch where it would have been a...
        I needed a switch where it would have been a real pain to install and this worked for me.
        by
        • Verified Purchase
        Great product and easy to install....
        Great product and easy to install.
        by
        • Verified Purchase
        Very easy to install and configure the app. Excellent flexibility being able to use the app, Amaz...
        Very easy to install and configure the app. Excellent flexibility being able to use the app, Amazon Echo or Apple's Homekit or even the included remote.
        by
        • Verified Purchase
        • Recommended
        Nice smart lighting system, easy to setup, responsive, and works...
        Nice smart lighting system, easy to setup, responsive, and works with most other major smart home systems.
        by
        • Verified Purchase
        Purchased this mainly because my 1950's wiring (which is safe,...
        Purchased this mainly because my 1950's wiring (which is safe, but lacks both a Neutral & a ground) is a PITA when it comes to smart switches/devices. The Lutron Caseta works incredibly well and has saved me from having to do any extensive rewiring normally required for smart devices in my home !
        by
        Response from THD-CSMar 23, 2018
        Dear Valued Home Depot Customer, "​Thanks for sharing, Gee! We are glad to hear Caseta was the perfect solution for you. Casey @ Lutron Support"
        • Verified Purchase
        1 found this review helpful
        I love the caseta products. This kit is no exception. This kit solved a long standing problem in...
        I love the caseta products. This kit is no exception. This kit solved a long standing problem in my kitchen. Half of the kitchen lights are on a switch on one side of our L shaped kitchen. The other half of the lights are on a switch on the other side. This has never been convenient, but opening up the ceiling and running new wires was too much work. We were able to solve this problem in just a few minutes with this kit. I replaced both existing switches with the caseta switches. Then I Installed the pico remotes right next to them (I did need the pico mounting bracket and a duplex wall plate). I programmed each pico remote to operate both switches, effectively making them 3 way switches. Now we can turn on/off half of the lights or both lights. Super easy. The hub is great, too. We have a google home mini in the kitchen, so most of the time we operate the lights by voice command. We have two other caseta light switches, so it is nice to be able to operate them by voice command. Lutron's caseta app is very easy to use. The scenes are nice for quickly setting all of the lights the way we want. I also like the option for the app to randomly turn lights on and off when we are gone. My little one is not good a turning off her lights. I can set a schedule for all of the lights in the house to turn off at a certain time. If this then that is supported, too. We have not used it, but it is there if we need it. The only feature that I would like, and these switches lack, is the ability to set a timer or occupancy sensor. A timer is not supported (hopefully in the future). You can use a motion sensor with these, but then the switches will only communicate with the motion sensor. They will not work with the pico remotes or with the internet hub. Bummer. Maybe this is necessary to provide rock solid connections, and they are rock solid. Every press of the pico has worked. The app has worked every time.
        by
        Response from THD-CSMar 23, 2018
        Dear Valued Home Depot Customer, "​Thank you for taking the time to write this review. We appreciate your feedback and we are glad to hear you are enjoying Caseta! Casey @ Lutron Support"
        • Verified Purchase
        • Recommended
        Showing 1-30 of 96 reviews

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        Electrical Features

        No Additional Features

        No Additional Features

        No Additional Features

        No Additional Features

        Wattage (W)

        150 W

        150 W

        150 W

        150 W

        Voltage (V)

        120 V

        120 V

        120 V

        120 V

        Function Type

        3-Way, Single Pole

        3-Way, Single Pole

        3-Way, Single Pole

        3-Way, Single Pole

        Switch Style

        Push Button

        Push Button

        Push Button

        Push Button