#1 Home Improvement Retailer

Customer Reviews for Lutron Maestro Companion Multi-Location Dimmer Switch, Only for Use with Maestro LED+ Dimmer, White (MA-RR-WH)

Internet #100672879

Model #MA-RR-WH

Store SKU #399122

  • Dimmer switch for multi-location use with Maestro (MACL-153M-XX)
  • Tap once for favorite light level, tap twice for full brightness
  • Programmable fade allows for lights to gradually turn on and off

Customer Reviews

  • 4.4
    out of 197 reviews
  • 91% recommend this product
Filter by:
Showing 1-30 of 197 reviews
by
    Excellent product to lower the light output and also save...
    Excellent product to lower the light output and also save on power
    by
      Great to have in a dark hallway or staircase. Illuminates...
      Great to have in a dark hallway or staircase. Illuminates really well
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Awful! The companion has broken three times now. I will sooner or later replace both.
      Awful! The companion has broken three times now. I will sooner or later replace both.
      by
      Response from lutronJul 22, 2021
      Drew, we'd like to know the specifics behind your rating, to see how we can help. Please reach out to our Customer Satisfaction team at customersatisfaction@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

      Justin@ Lutron Support lutron
      • Verified Purchase
      Asked for a dimmer to work with four way switch...
      Asked for a dimmer to work with four way switch and this didn’t work
      by
      Response from lutronJul 2, 2021
      We're sorry to hear that you're having trouble installing our Maestro dimmer. This dimmer will work in a 4 way application, but requires the use of 2 companion dimmers that are model number MA-R. Lutron does offer installation help at lutron.com/support with step-by-by step guides, videos and more. If you still have questions, please reach out to our dedicated Customer Support team at: support@lutron.com, or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time.

      Mike S. @ Lutron Support lutron
      • Verified Purchase
      by
      • Verified Purchase
      This switch/dimmer does NOT work on its own!!!
      You spend $25 for a dimmer/switch, like this one, and it will NOT work on its own. This company wants you to spend $45 on Maestro master dimmer and then you can spend more money on their products....the next dimmer can be $25 model.... ONLY if it works with the Maestro Master dimmer.. WHAT A CONFUSING line of products.... ANNOYING... now I have to return this unit as it cannot work as an independent dimmer/switch... BOOO LUTRON... BOOOO
      by
      Response from lutronMay 26, 2021
      Thank you for providing a detailed review of your experience – we take your feedback seriously and have passed your inputs directly to the product development team. We strive to continue to optimize and improve feature and function of our products, so please stay tuned. If there is anything else we can address, please reach out to our Customer Support team at support@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7.

      Mike S. @ Lutron Support lutron
        Works well, clear instructions....
        Works well, clear instructions.
        by
        • Verified Purchase
        Not a fan on how you have to turn it...
        Not a fan on how you have to turn it on and turn it off by pulling out the bottom tab especially in a three-way
        by
        Response from lutronApr 7, 2021
        We're sorry to hear that your Maestro dimmer isn't working correctly. This isn't how the dimmer is designed to work and may not be wired correctly. Lutron does offer installation help at lutron.com/support with step-by-by step guides, videos and more. If you still have questions, please reach out to our dedicated Customer Support team at: support@lutron.com, or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time.

        Mike S. @ Lutron Support lutron
        • Verified Purchase
        Works great for led bulbs. Replaced a faedra dimmer...
        Works great for led bulbs. Replaced a faedra dimmer that wouldn't turn off leds all the way.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        by
        • Verified Purchase
        Worked as advwrtised...
        Worked as advwrtised
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Bought it to replace the same dimmer our electrician thinks...
        Bought it to replace the same dimmer our electrician thinks had gone bad. Have the electrician back out to install new dimmer and upon opening the box see that the dimmer was used and returned. Pretty sad that Home Depot would not check before putting a return back on the shelf. Obviously a huge waste of time and money. Have not had a chance to return and confront Home Depot manager yet.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from lutronJan 18, 2021
        Hello, we'd like to know the specifics behind your rating, to see how we can help. Please reach out to our Customer Satisfaction team at customersatisfaction@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

        Mike S. @ Lutron Support lutron
        • Verified Purchase
        It didn't work, I returned it....
        It didn't work, I returned it.
        by
        Response from lutronJan 7, 2021
        We're sorry to hear that your dimmer didn't work fir you. We'd like to hear more about what happened to see how we can help. Please reach out to our Customer Satisfaction team at customersatisfaction@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!

        Mike S. @ Lutron Support lutron
        • Verified Purchase
        Great look. A little difficult to install on 12 gauge...
        Great look. A little difficult to install on 12 gauge wire without proper tools. Works great.
        by
        • Verified Purchase
        Difficult to program!!!!!!!...
        Difficult to program!!!!!!!
        by
        • Verified Purchase
        Excellent choice, easy install.
        Excellent choice, easy install.
        by
        • Verified Purchase
        • Recommended
        Easy to install and works great with master/ companion dimmers
        Easy to install and works great with master/ companion dimmers
        by
        • Verified Purchase
        • Recommended
        The instructions were very clear, the installation was easy, and...
        The instructions were very clear, the installation was easy, and it works perfectly
        by
        • Verified Purchase
        Didn’t work for the rope lighting I intended to use...
        Didn’t work for the rope lighting I intended to use it for
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Great accessory to lutron dimmers ....
        Great accessory to lutron dimmers .
        by
        • Verified Purchase
        Great switches very easy to install....
        Great switches very easy to install.
        by
        • Verified Purchase
        Showing 1-30 of 197 reviews

        Frequently Bought Together

        +
        +
        Price:
        $23.00

        Compare Similar Items