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Customer Reviews for MOEN Decorative Metal Diverter Tub Spout in Chrome

Internet #203183724

Model #179101

Store SKU #309703

  • Chrome finish makes it resistant to rust and corrosion
  • Decorative flange adds a versatile accent to the overall design
  • Original Moen product that you can rely on for a lifetime

Customer Reviews

  • 4.4
    out of 277 reviews
  • 78% recommend this product
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Showing 1-30 of 277 reviews
Junk
Just installed this cheap piece of garbage in my bathroom. What a disappointment the shower diverter broke first pull. I can’t believe they expected this crap to work long term.
by
Response from Moen Plus SupportFeb 17, 2024
Hello Avwhci and thank you for the feedback you posted on the Moen website. We are sorry to hear and see the broken diverter on the Moen 179101 Monticello Diverter Tub Spout that you purchased. What you experienced is not consistent with the quality we strive to provide. Additionally, as the original purchaser of this Moen 179101 Monticello Diverter Tub Spout, it is covered under the Moen One-year limited warranty. We are sending you an email to get more information, to troubleshoot the issue and to find a satisfactory warranty resolution.
    While the product # is correct (Moen 179101), the image is not. The product is the spout that fills the bathtub and has a lever you pull up to divert the water to the shower head. The installation was easy even for a 74 year old. The picture on the package tells you exactly what to do to install it. I figured it was going to be easy because removing the old one was easy. It has a very nice chrome finish. I no longer have half my shower water going into the tub <LOL>
    by
    • Verified Purchase
    1 found this review helpful
    My Moen shower spout
    I need to replace this spout on left I received the one on right it does not fit mine is hollow on the inside please tell me you can replace this one I can’t use shower the third pic is mine I can’t lift the lever for shower.. thank you please respond
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      • Recommended
      Diverter pin came out one week after installing
      Loved this spout, very high quality, however the diverter came out one week after installation (approximately 14 uses). I’m hoping this was just a bad part as I’m purchasing the same item as I did really like it.
      by
      Response from Moen Plus SupportJun 12, 2022
      Hello LindaT and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Decorative Metal Diverter Tub Spout in Chrome that you purchased, diverter rod broke. What you described is not consistent with the quality we strive to provide. As the original purchaser of the Moen Decorative Metal Diverter Tub Spout in Chrome, you can contact Moen directly under the part’s one year warranty. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
        • Recommended
        2 found this review helpful
        Very easy to install, good quality and nice decorative design.
        Very easy to install, good quality and nice decorative design.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        The product arrived earlier than expected. I liked that the spout was simple to install with a pe...
        The product arrived earlier than expected. I liked that the spout was simple to install with a perfect fit. This fixture was the exact match to the exisiting tub hardware in my bathroom. I hope it lasts as long as the previous spout.
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          • Recommended
          1 found this review helpful
          Easy to install
          Great looking product, easy to install. I just followed the directions. It took 5 minutes to fix my tub.
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          • DIY
          • Verified Purchase
          • Recommended
          3 found this review helpful
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Product easy to install. Feels like it’s well made except the diverter. Faulty and broke easy….
          by
          Response from Moen Plus SupportApr 30, 2024
          Hello Splat and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the diverter on your Moen 179101 Decorative Metal Diverter Tub Spout in Chrome is broken. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST). Moen
          • Verified Purchase
          The spout was easy to install and diverts water to the shower perfectly. I ordered online and pickup at store.
          by
          • Verified Purchase
          by
          • Verified Purchase
          Nice but issues
          Purchased this product from big box store. Fits and looks really nice and easy to install. But after 6 months, the plunger pulled right out of plastic seal and can’t repair. Not a great design. Purchased a second one to see if it was just a defect in the first one. Nope, same problem. Nothing secures metal pull knob between plastic tabs. Do not recommend. At this price , I recommend looking at another product.
          by
          Response from Moen Plus SupportApr 23, 2024
          Hello Paul76008 and thank you for your interest in Moen products. We are sorry to hear about your experience with your Moen Monticello Diverter Tub Spout. What you described is not consistent with the quality we strive to provide. We would be glad to help you and show you we stand by our products. We have sent you an email to gather additional information so that we may work with you to find a satisfactory warranty resolution.
            Excellent quality and easy to install.
            by
            • Verified Purchase
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            • Verified Purchase
            Moen quality, unique one step and one piece slip on diverter. Design look matches 30 plus year old Moen products but without gold top trim. Comes at a 40% premium cost to generic other manufacturer replacement products. $20 difference to keep the Moen design look and replacement policy.
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            • Verified Purchase
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            • Verified Purchase
            Nice product. Easy install
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            VERY EASY INSTALLATION, LOOKS GOOD, FEELS SOLID
            by
            • Verified Purchase
            1 found this review helpful
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Great tub spout that feels substantial and looks nice with my new single handle tub/shower control.
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Easy to install and works nicely.
            by
            • Verified Purchase
            Showing 1-30 of 277 reviews

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