Q:I have a copper threaded pipe 3 3/4 inches from wall and am replacing an old moen. Do you have anything that will fit for d as spout bathtub replacement?
by|Mar 19, 2024
1 Answer
Answer This Question
A: Hello Kathi and thank you for your interest in Moen products. The Moen Decorative Metal Diverter Tub Spout requires a ½” copper water tube extending from the wall 1-1/2” minimum to 3” maximum. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Aug 7, 2024
Q:Can the inner piece be taken out for the showers that have the copper pipe extended out from the wall a couple inches?
by|Mar 12, 2024
1 Answer
Answer This Question
A: Hello HelperBabe and thank you for your interest in Moen products. The Moen 179101 Decorative Metal Diverter Tub Spout in Chrome cannot be modified. This spout requires a copper pipe that is between 3-1/4"-4-1/4". Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Mar 13, 2024
Q:When I pull up the diverter to activate the shower head, water coming from the tub spout turns into a spray of water out of the tub spout with no water coming out of shower head. Any ideas?
by|Feb 5, 2024
1 Answer
Answer This Question
A: Hello Wayne and thank you for your interest in Moen products. Based on your description, the tub spout diverter gate or the entire spout will need to be repalced. Our product specialists are available for pre-purchase, technical, and warranty assistance. Please call us at 1-800-289-6636 with any questions; we are currently available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Jul 5, 2024
1 found this answer helpful
Q:I have seen conflicting responses. Can someone advise the minimum and maximum length of 1/2" copper pipe sticking out from the wall for this faucet?
by|Dec 25, 2023
1 Answer
Answer This Question
A: Hello GPZ4189 and thank you for your interest in Moen products. The copper supply pipe for the Moen 179101 Decorative Metal Diverter Tub Spout in Chrome will need to be between 1-1/2"-3". Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Feb 21, 2024
1 found this answer helpful
Q:I have 1/2? cpvc coming out of the wall. Will this work?
by|Jul 14, 2023
1 Answer
Answer This Question
A: Hello Bobby and thank you for your interest in Moen products. The Moen Decorative Metal Diverter Tub Spout in Chrome is designed for ½ inch copper piping only. Should you need assistance or have pre-purchase questions, please contact us directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.
by|Jul 15, 2023
Q:Diverter will not drop after you turn the water off. When you pull it up for the shower then turn the water off, the diverter doesn't drop. Brand new Moen Posi-Temp valve (happened with old low pressure valve; why we replaced valve). Why?
by|Jun 23, 2023
1 Answer
Answer This Question
A: Hello JimK and thank you for your interest in Moen products. We're sorry to hear your Moen 179101 Decorative Metal Diverter Tub Spout in Chrome is not working properly. Based on your description, the diverter gate inside the spout will need to be replaced, the diverter gate for the 179101 is part number 101237. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Jun 23, 2023
Q:Hi, I have the copper pipe with copper nipple sitting on it and cannot be remove. The total length measuring from the wall to the tip of the copper nipple is 3 inches in length. Will the MOEN Decorative Metal Diverter Tub Spout works for me?
by|Jun 23, 2023
1 Answer
Answer This Question
A: Hello Royc and thank you for your interest in Moen products. The Moen 179101 Decorative Metal Diverter Tub Spout in Chrome requires a smooth copper stub out between 3-1/4"-4-1/4". If your stub out is only 3", it will not work. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Sep 19, 2023
1 found this answer helpful
Q:The copper pipe protruding from my wall is 4 1/4" long. Which bathtub spout do I need to get to fit? I'm having a hard time finding one
by|Mar 9, 2023
1 Answer
Answer This Question
A: Hello MarkN and thank you for your interest in Moen products. The Moen Decorative Metal Diverter Tub Spout in Chrome will fit on a ½ copper tubing that is 1-1/2” minimum and 3” maximum. Moen has a spout service kit 3853 that you may be interested in purchasing with your current pipe connection. Should you have any additional questions, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.