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Customer Reviews for Maytag 21 cu. ft. Top Freezer Refrigerator in Black

Internet #300014288

Model #MRT311FFFE

Store SKU #1002351508

  • POWERCOLD gets everything back to nice and cold, nice and quick
  • BRIGHTSERIES LED Lighting casts a bright, white light on food
  • 10 year limited parts warranty, see warranty for details

Customer Reviews

  • 4.1
    out of 1,282 reviews
  • 79% recommend this product
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Showing 1-30 of 1,282 reviews
Features fine for the cost.
[This review was collected as part of a promotion.] The drawers are made of brittle plastic. It is a bit noisy. The freezer door doesn't always stay closed when closing the fridge door.
by
    Needs better interior layout
    [This review was collected as part of a promotion.] Interior shelving and door storage could use a major redo. There isn't room for storing tall items on the shelves if all of the shelves are utilized. You could have better made the "deli" drawer deeper and narrower to allow for taller things (i.e., wine bottles, soda bottles, etc.) While the door storage accommodates more gallon-size items, I still don't seem to have good room for other tall items. My old refrig had a better layout and more door storage than my new one even though it was 18 cu. ft. rather than 21.
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      [This review was collected as part of a promotion.] the color is good. the shelves took some time to get adjusted to, by the time the top shelf was adjusted to tall items, the middle shelf did not have much space. the shelves are one piece from left to right, not divided in the middle. the old one was adjusted where the left side had three shelves and the right had two. The freezer doesn't have the drawer on the bottom any more.
      by
        Issues regulating correct/safe temperatures through out the fridge/freezer.
        by
        Response from MaytagTeamJan 25, 2024
        Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Unusable. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand
        • Verified Purchase
        Great
        [This review was collected as part of a promotion.] I bought this 2 months ago and I love it . Nice fridge
        by
          [This review was collected as part of a promotion.] It seems to be working fine, but the shelves and drawers are flimsy. We have added extra support to the shelves and are going to have to figure out how to do the same for the middle drawer. It collapses when it is pulled half way out. The track the drawer slides on won't hold it.
          by
            Ok product
            [This review was collected as part of a promotion.] Cheap made! Everything is plastic and won’t hold up!
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            Response from Consumer CareJan 25, 2024
            Thank you for bringing this to our attention. We regret you are having these concerns with your Washer, Jojo - what more do u. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 471642. Let’s see what we can do for you! Marie Q
              WE LOVE OUR MAYTAG
              [This review was collected as part of a promotion.] We now have this refrigerator for about two months. We are very happy with it. Luckily our last one (Different make & model) was delivered to us damaged, & instead of getting the same one we changed over to the Maytag. IT HAS BEEN GREAT, the layout is much better, and we are very happy with this refrigerator.
              by
                [This review was collected as part of a promotion.] Great so far! Wish top shelf would hold tall beverages.
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                  • Recommended
                  [This review was collected as part of a promotion.] Love my new refrigerator! The inside lights in the refrigerator and freezer are great. Love the spacious shelving!
                  by
                    by
                    • Verified Purchase
                    Very roomy and love the glass shelves.
                    [This review was collected as part of a promotion.] We bought this refrigerator as an extra to have in the garage and it has a lot of room and we are very pleased with it.
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                      👍
                      [This review was collected as part of a promotion.] I like my refrigerator I think it's very nice. I've been shopping for one and my maytag is prefect
                      by
                        • Recommended
                        so noisy
                        [This review was collected as part of a promotion.] I bought this refrigerator a month ago to replace my 19 year old Whirlpool refrigerator --- I should have kept my old one.
                        by
                        Response from Consumer CareJan 19, 2024
                        Thank you for bringing this to our attention. We regret you are having these concerns with your Refrigerator, sadinjose. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 467507. Let’s see what we can do for you! Marie Q
                          Disappointment
                          [This review was collected as part of a promotion.] Top shelf is a disappointment Since this refrigerator was the same cubic feet as my previous one, I expected the storage area measurements to be about the same. I'm disappointed on the height allowed for the top shelf! However, I determined from questions/answers by your team that the top shelf is not adjustable due to the fact that it has a meat/cheese drawer attached under it. That top shelf barely fits the plastic ice tea pitcher which comes with the ice tea maker. If I angle it, it will slide in on the top shelf. None of my other pitchers fit on the top shelf like they did with previous refrigerators. I can't fit any of the bottles of juice on that shelf. The side door compartment holds other large bottles but I use a lot of pitchers.
                          by
                            Top shelf is a disappointment
                            [This review was collected as part of a promotion.] Since this refrigerator was the same cubic feet as my previous one, I expected the storage area measurements to be about the same. I'm disappointed on the height allowed for the top shelf! However, I determined from questions/answers by your team that the top shelf is not adjustable due to the fact that it has a meat/cheese drawer attached under it. That top shelf barely fits the plastic ice tea pitcher which comes with the ice tea maker. If I angle it, it will slide in on the top shelf. None of my other pitchers fit on the top shelf like they did with previous refrigerators. I can't fit any of the bottles of juice on that shelf. The side door compartment holds other large bottles but I use a lot of pitchers.
                            by
                              Mostly good.
                              [This review was collected as part of a promotion.] I bought this model because I have a rather limited space for a refrigerator. It fit nicely into the space and seems to have even more room that my old refrigerator that was much the same size. I liked the plastic drawer that holds small items but was very disappointed when it started to crack shortly after I got it even though I hadn't put anything heavy in it.
                              by
                                • Recommended
                                [This review was collected as part of a promotion.] we've had this a couple of months and its perfect for our kitchen
                                by
                                  A
                                  [This review was collected as part of a promotion.] Great product. Loads of space. Very happy with my choice.
                                  by
                                    • Recommended
                                    Fridge in a hurry!
                                    [This review was collected as part of a promotion.] Our old refrigerator was leaking and needed to be replaced. The appliance dealer had our unit in stock and was able to install it right away. The installer was very knowledgeable. He also removed our old refrigerator.
                                    by
                                      The refrigerator is a bit loud. Otherwise a good value for the price. The delivery was a BIG issue. They damaged on first delivery and took it back. Told me it would be a month to get it a replacement. Is I purchased another one and got it before the first one! How can that happen? Get the second one before the first one?
                                      by
                                      Response from MaytagTeamDec 11, 2023
                                      Hello Bob, we are sorry to hear about your delivery. Please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question. MaytagBrand
                                      • Verified Purchase
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                                      • Verified Purchase
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                                      • Verified Purchase
                                      Roomy interior
                                      [This review was collected as part of a promotion.] I purchased this unit to replace a 2nd refrigerator in my garage.
                                      by
                                        Good quality
                                        [This review was collected as part of a promotion.] All the space my family needed!!!great quiality!!!
                                        by
                                          • Recommended
                                          This refrigerator is just the right size for me. It's a little bit loud when it turns on but I like it.
                                          by
                                          • Verified Purchase
                                          excellent everything went perfect from the fridge to the delivery very happy with it
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                                          • Verified Purchase
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                                          • Verified Purchase
                                          I am very happy with my new refrigerator and the delivery was great!
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                                          • Verified Purchase
                                          Basic appliance
                                          [This review was collected as part of a promotion.] I bought this last week and am disappointed that it’s so noisy and seems to almost always be actively running!
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                                            Showing 1-30 of 1,282 reviews

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                                            Refrigerator Width (in.)

                                            32.75 in

                                            32.75 in

                                            32.75 in

                                            32.75 in

                                            Depth (Excluding Handles) (in.)

                                            30.63 in

                                            30.63 in

                                            32.375 in

                                            32.5 in

                                            Height to Top of Refrigerator (in.)

                                            65.5 in

                                            65.5 in

                                            65.875 in

                                            65.5 in

                                            Ice Maker Features

                                            No Ice Maker

                                            No Ice Maker

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                                            Total Capacity (cu. ft.)

                                            20.5 cu ft

                                            20.5 cu ft

                                            21.9 cu ft

                                            21.3 cu ft