Internet #205658150

Model #WRT311FZDB

Store SKU #1001196425

Store SO SKU #1001196425

20.5 cu. ft. Top Freezer Refrigerator in Black

  • Frameless glass shelves for a great look inside
  • LED interior lighting in the fresh food section
  • Store fruits and vegetables in the humidity-controlled crisper
  • See More Details

Product Overview

Fridge secondary image
Fridge Type & Color
Hold Approximately 21 bags of groceries
Ice Maker Optional
Limited Warranty
Fridge Width
Fridge Height
Fridge Depth
Average Electricity Use
Tips for Measuring Your Space
Measure the Front Door
Walk the Path of Delivery
Measure the Cabinet Opening
There's always a place for fresh and frozen favorites inside this 33 in. wide 20.5 cu. ft. Whirlpool top-freezer refrigerator. Finding food is easy thanks to LED interior lighting, and for more convenient storage options, the Flexi-Slide bin quickly moves side-to-side under the refrigerator glass shelves. And there's even frameless glass shelves to give your food a little more elbow room for wall-to-wall storage. The lightly textured doors give you an attractive finish that is easy to clean.
  • Optional EZ Connect automatic ice maker kit (ECKMFEZ2) available. Forget the ice trays. Enjoy a steady supply of ice conveniently with the addition of the optional (sold separately) ice maker
  • Upfront temperature control makes temperature management easy, by placing the interior controls at the front of the refrigerator
  • 2 Clear, humidity controlled crispers help keep fruits and vegetables fresh and organized
  • Adjustable gallon-size on-door storage is ideal for frequently accessed items and large containers
  • 14.42 cu. ft. fresh food compartment and 6.08 cu. ft. freezer compartment give you plenty of storage space
  • Freezer door shelves and a full-width wire freezer compartment shelf help keep your freezer organized
  • Flexi-Slide deli drawer easily moves from one side to the refrigerator to the other for convenient storage options
  • Flexible installation with reversible doors. Ships with as a right-hand door swing. Can be reversed to a left-hand door swing
  • Lightly textured doors provide an attractive finish that is durable and easy to clean
  • LED lighting in the fresh food compartment is longer-lasting and uses less energy than incandescent lighting. Plus, it casts a bright light on the contents of your refrigerator so food looks as it should
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here for more information on Electronic Recycling Programs
  • California residents

Info & Guides

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Depth (Excluding Handles)
Depth (Including Handles)
Depth (Less Door)
Depth With Door Open 90 Degrees (In)
Height to Top of Door Hinge (in.)
Height to Top of Refrigerator (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (In.)


Appliance Category
Appliance Type
Top Freezer Refrigerator
Built-In and Standard Type
Top Freezer
Color - Appliance Cabinet
Color - Door Handle(s)
Color/Finish Family
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
Freezer Door Type
Swing Door
Freezer Features
Adjustable Temperature Control,In-door Storage
Freezer Type
Top Door Freezer
General Features
LED Light Type,Wheels
Ice Maker Features
No Ice Maker
Ice Maker Type
Without Ice Maker
Ice/Water Dispenser
Installation Depth
Standard Depth
Number of Doors
2 Door
Number of Freezer Baskets/Bins
2 Baskets/Bins
Number of Freezer Shelves
1 Shelf
Number of Refrigerator Shelves
3 Shelves
Operational Features
Humidity Controlled Crisper
Product Weight (lb.)
209 lb
Refrigeration Dispenser Features
No Dispenser
Refrigerator Capacity (cu. ft.)
Shelf Material - Freezer
Shelf Material - Refrigerator
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves
Temperature Control Type
Internal Analog
Total Capacity (cu. ft.)
Water Filter Replacement Model#

Warranty / Certifications

Certifications and Listings
ADA Compliant,UL Listed
Manufacturer Warranty
Limited 1-year

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Refrigerator Width (In.)32.7532.7532.7532.75
Depth (Excluding Handles)30.6332.532.37530.63
Height to Top of Refrigerator (in.)65.565.565.87565.5
Ice Maker FeaturesNo Ice MakerNo Ice MakerNo Ice MakerNo Additional Features
Total Capacity (cu. ft.)20.5121.3121.920.51
Height to Top of Door Hinge (in.)66.2566.2566.37566.31
View ProductView ProductView ProductView Product

Questions & Answers


what is the difference between frost free and auto/cycle defrost?

Asked by Carl February 23, 2021

What is the width

Asked by Sharyn February 2, 2021

The width is 32.75 inches.

I have a question about the finish on this product. I am interested in buying the product in bla...

Asked by LAM January 9, 2021

Regular black glass

Available for pick up today in the store

Asked by Pam December 31, 2020

Dear Valued Home Depot Customer, for questions concerning product availability in store, please call customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question.

Is this refrigerator quiet when operatating?

Asked by val December 30, 2020

Quieter than my old fridge!

Is the freezer shelf adjustable or removable?

Asked by Bran59 December 2, 2020

Hi Bran59, the wire shelf in the freezer is fixed. We hope this helps!


Asked by roy November 27, 2020

When will new shipments come in?

Asked by RICHARD November 27, 2020

None Scheduled

What is the height from the floor to the bottom of the refridgerator door

Asked by Mark November 22, 2020

It's in the description

Are the door bins adjustable?

Asked by HT November 20, 2020


20.5 cu. ft. Top Freezer Refrigerator in Black - page 2

Customer Reviews

  • 4.4
    out of 6,259 reviews
  • 88% recommend this product
Filter by:
Showing 1-10 of 6,259 reviews
White 20 cu. Ft. Top freezer refrigerator
I bought my refrigerator recently and it just quit working!All my food went bad because it just all of a sudden quit getting cold I still have all the papers that come with it but no receipt so I dont know the date it was bought...
by Griff386
Response from WhirlpoolTeamFeb 15, 2021
Hey Griff386, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. WhirlpoolBrand
1 person found this helpful
Great capacity
[This review was collected as part of a promotion.] I bought this early December 2020 and I love the shelf space and drawers.
by Pjbm
[This review was collected as part of a promotion.] I replaced my old refrigerator that had the same dimensions as this one. This one seems to be more roomy on the inside. My son opened the door and went wow, not only did it seem to hold more you could see better throughout so items aren’t getting lost anymore. It was unfortunate the old one went but I’m glad we replaced it with this.
by Cinderellainwv
All that we went through to get it.
[This review was collected as part of a promotion.] After all themishaps we had I love my refrigerator. Nice and big. It has a big freezer. I can do one big shopping and still have a lot of space.The crisper keeps my veggies nice and crispy. Nice space for my eggs. Nice and bright. More than enough shelves. Overall this was an excellent refrigerator. You cannot beat the price.
by stitch04
Good Basic Refrigerator Value
[This review was collected as part of a promotion.] My old GE side-by-side died after 16 years and I had to scurry to find a replacement. I decided that less is more; meaning I didn't need the fancy features like in-door ice dispenser and water dispenser. I also downsized from 26 cu ft so less energy consumption. I'm sure the new ones are much more energy efficient!
by Paul
Perfect Fit
[This review was collected as part of a promotion.] Purchased my Whirlpool fridge about 2 weeks to replace a much larger fridge. I wanted a smaller size with an inside ice maker. My Whirlpool is great. I followed the manual. It is making ice, and keeping my food cold. I wanted a top freezer instead of a bottom pull-out which I always had issue closing with my old fridge. My Whirlpool looks great. Very happy with delivery and installation! Thank you Lowe’s!!!
by RoseTeacher
Running most of the time. Sometimes loudly
[This review was collected as part of a promotion.] It definitely keeps things cool and frozen. But it runs most of the time and sometimes loudly. We wonder if there are issues with it and will see our electrical bill before following up with Whirlpool about the warranty. However, it was delivered with some field damage, scratches on the face front of the refrigerator which was unfortunate. See attached photos. We needed a refrigerator immediately, after our last one stopped freezing things due to errors by previous owners of our house. Plugging it in before letting the oil settle back down. That refrigerator was just out of the 1 year warranty. Attached our pictures of the front of the refrigerator for your reference.
by mjwp59
This was a perfect fit for replacing our existing Frigidaire. Its fairly quiet and the temperatu...
This was a perfect fit for replacing our existing Frigidaire. Its fairly quiet and the temperature for the freezer has been wonderful. No issues or concerns at this time and would recommend this to anyone.
This is a nice sized refrigerator if you have tight spaces. It looks great and I’m very happy wit...
This is a nice sized refrigerator if you have tight spaces. It looks great and I’m very happy with it.
by KathyC
Makes noise all the time and not working as it should
I bought this product a year ago and it seems that it was only good fro a year! This is not what you expect from a brand new major appliance. It was making very loud noise from the beginning which made me regret buying this brand and now it is only getting worse. Unfortunately, I can not take a picture of the noise but it feels like it is going to stop working any second! Not recommend this product.
by Emma
Response from WhirlpoolTeamJul 22, 2020
Hey Emma, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
5 people found this helpful
Showing 1-10 of 6,259 reviews