We appreciate you taking the time to share your feedback. We apologize that you were not completely satisfied with your purchase due to assembly. We appreciate your efforts for modifying the product to work for you. Please reach out to our customer service line at 1-877-306-8930 option 1, and we will be happy to assist you with any concerns you have in regards to assembling the unit. Just to let you know that we have Pro Series, Wall Mounted Steel Shelf would be a great solution and are more versatile. For your future orders, please consider the Pro Series Wall Mounted Steel Shelf.
Here is the link of the product.
https://www.homedepot.com/p/NewAge-Products-Pro-Series-3-0-2-ft-x-8-ft-Wall-Mounted-Steel-Shelf-in-Black-40406/309420223