Customer Reviews for OVE Decors Breeze 32 in. L x 32 in. W x 76.97 in. H Corner Shower Kit with Clear Framed Sliding Door in Chrome and Shower Pan

We apologize for any negative interactions you may have had with one of our customer service representatives, please call us at 866 839 2888 or email us at customerservice@ovedecors.com if you wish to speak to a new representative.

We appreciate your feedback regarding our product and apologize for any inconvenience you may have experienced. We'd like to address your concerns and offer some insights into the design and usage of our shower kit.

Firstly, we understand your disappointment with the walls in the kit. Our aim is to provide a comprehensive shower solution that's accessible and convenient. The walls included in the kit are designed to be lightweight for ease of installation and transportation. However, we acknowledge that some customers may prefer more substantial wall materials, and we are actively working on enhancing our product line to accommodate such preferences.

Regarding the return policy, we apologize for any confusion. We do offer the shower and base separately from the walls, but when purchased as a kit, we require the entire kit to be returned as per our return policy. We understand that this can be inconvenient at times, and we are continuously looking for ways to improve our policies to better accommodate our customers.

In terms of the wall's stability, we recommend following the installation instructions closely. Proper installation, including securing the walls and ensuring a level and sturdy base, is essential for the kit's structural integrity. Additionally, if you encounter any issues during installation, our customer support team is always ready to provide guidance and assistance.

We appreciate your feedback, which helps us improve our products and services. We are committed to delivering quality products and exceptional customer experiences. If you have any further concerns or questions, please feel free to reach out to our customer support team, and we will do our best to assist you. Thank you for choosing our product, and we hope you enjoy your new shower kit once it's properly installed.

We acknowledge that the complexity of installations can vary, and some may present greater challenges than others. Additionally, instruction manuals may prove difficult to interpret at times. To address these concerns, we offer supplementary resources to assist you in the installation process.
1. Firstly, we provide a comprehensive selection of instructional videos on our official YouTube channel https://www.youtube.com/@ovedecors1 Here, we cover all of our shower models. These step-by-step guides serve to provide additional guidance and clarification.
2. Secondly, we have a specialized team of installation experts who are readily available to assist with any complications that may arise during the installation process. Their expertise is dedicated to ensuring a smooth and successful installation experience.
In conclusion, we understand that installation can be a daunting process, and we are committed to ensuring that you have all the resources you need to complete it successfully. From instructional videos to our team of experts, we strive to provide the support you need to install our products with ease. Our goal is to ensure that your experience with our products is nothing short of exceptional.

We apologize for any inconvenience caused by the absence of parts in your purchase. Please do not hesitate to contact our team at 1.866.839.2888 and kindly provide us with your purchase receipt for verification. Once confirmed, we will promptly ship any missing components to you. Thank you for your understanding and cooperation.

Thank you for your feedback, we are sorry you are having issues with your Maia Shower. We take any quality issues very seriously and your item is under warranty for any manufacture defects. You can contact our Customer Service department for resolution from Monday to Friday, 8h00 to 17h00 EST either via email at customerservice@ovedecors.com or by calling 1-866-839-2888. We look forward to hearing from you so we can make this right.

sorry you are unhappy, pricing is set by the retailer so we cannot assist with that. However, if you have an issue with the quality of the item, your order is covered by warranty and we would be happy to assist if you contact our customer service team at customerservice@ovedecors.com or toll free at 1-866-839-2888.

We apologize for any frustration or inconvenience you've experienced with our wall panels. We understand the importance of clear instructions and comprehensive support materials for our products. We appreciate your feedback and will take it into consideration to improve our documentation. If you need any assistance with the installation process or have any further concerns, please let us know, and we'll do our best to assist you.

Thank you for your feedback on our Ove Shower kit. We're delighted to hear that it fits perfectly in your small bathroom space and that the installation process was smooth for you. We strive to design products that are not only functional but also convenient to install, so it's fantastic to know that the plumber found it to be one of the easiest installs he has ever done.

Moreover, we understand the importance of easy maintenance and cleanliness, and we're glad to hear that the Ove Shower kit has been easy for you to clean. We prioritize user-friendly designs to ensure that our customers have a hassle-free experience when it comes to keeping their shower area in top condition.

Your satisfaction is of utmost importance to us, and your positive feedback serves as motivation for us to continue delivering high-quality products. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We appreciate your support and hope you continue to enjoy the benefits of your Ove Shower kit.

Thank you for reaching out to us at Ove Decors. We're thrilled to hear that our shower kit is a perfect fit for your extra small bathroom. We take pride in designing products that combine functionality with space-saving solutions, ensuring that every inch of your bathroom is optimized.

At Ove Decors, we understand the challenges of working with limited space, and we strive to provide innovative solutions that meet our customers' needs. It's fantastic to hear that our shower kit has proven to be useful and efficient for you. We believe that even in smaller spaces, you shouldn't have to compromise on quality or comfort.

If you have any further questions or need assistance with anything else, please don't hesitate to let us know. Our team is here to provide you with excellent support and ensure your complete satisfaction.