Hi HomeDepotCustomer,
Thank you for sharing your feedback. Before you return it, please give our Support Team a call at 1-800-732-8238, we'd like to learn more specifics of what you’re experiencing with the towel bar being flimsy. Your Pfister Product is backed by our Pforever warranty, which protects the finish and function for as long as you own it. We want to help and hope to hear from you soon.
Thank you,
Pfister