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Customer Reviews for ProWood 8-Step Ground Contact Pressure Treated Pine Stair Stringer

Internet #308736511

Model #368914

Store SKU #1004162198

  • 2X the protection compared to Above Ground treatment
  • Stair stringer southern yellow pine may be stained or painted
  • Ideal for a variety of applications- decks, gazebos, or terraces

Customer Reviews

  • 4.2
    out of 605 reviews
  • 70% recommend this product
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Showing 1-30 of 605 reviews
this is just what I was looking for
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Response from UFPI RepresentativeJul 13, 2023
Dear IRIS, thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Just what I needed. Replaced stringers and provided much needed support. The stairs are solid.
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Response from UFPI RepresentativeJun 26, 2023
Dear CHARLES, thank you so much for taking the time to leave a five-star review. ProWood really appreciates your business and we're glad that our stringers worked for your stairs. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
Perfect Fit! Easy peasy!
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Response from UFPI RepresentativeJun 16, 2023
Dear ULYSSES, thank you so much for taking the time to leave an excellent review. ProWood really appreciates your business, and we are very glad to hear that you are satisfied with these 6-Step Ground Contact Pressure Treated Pine Stair Stringers. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
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Warped
One of three was warped pretty bad.
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Response from UFPI RepresentativeMay 4, 2023
Dear Greg, thank you for sharing your experience! We are sorry to hear that one of your stringers was warped. If there’s anything we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
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  • Verified Purchase
They arrived in great shape and time. Much easier than...
They arrived in great shape and time. Much easier than having to lug them from the store.
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Response from UFPI RepresentativeApr 6, 2023
Dear Mikealien1947, thank you for your great review! We're really glad that the 8-Step Ground Contact Pressure Treated Pine Stair Stringer worked out well for you! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
One step cracked through. Had to be braced....
One step cracked through. Had to be braced.
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Response from UFPI RepresentativeApr 11, 2023
HDC, thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
  • Verified Purchase
1 found this review helpful
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Steps
Worked perfect. All 3 was just alike.
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Response from UFPI RepresentativeMar 1, 2023
Dear Fred, thank you for your wonderful review! We're really glad that the 3-Step Ground Contact Pressure Treated Pine Stair Stringer worked perfect for you! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
  • Recommended
Great product.. A real time saver...
Great product.. A real time saver
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Response from UFPI RepresentativeFeb 23, 2023
Dear Woody, we appreciate you taking the time to let us know about your experience with the Stair Stringer! If there’s anything else we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
Step Project
Quick, accurate way to build steps.
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Response from UFPI RepresentativeFeb 22, 2023
Dear STEVE, thank you so much for taking the time to leave an excellent review about the Pine Stair Stringer. We really appreciate your business. If there is anything else we can do for you, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
  • Recommended
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  • Verified Purchase
Well I guess I received what I ordered and it...
Well I guess I received what I ordered and it was in good shape. Unfortunately it was a different tread and rise. I had bought several 5 step stringers from Home Depot and they were fine. This was a special order but did not match the originals. Fudged it in, did not have time to order the right one. I should have not assumed it was the same cuts as the store bought ones.
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Response from UFPI RepresentativeNov 21, 2022
Bob V, thank you for sharing your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
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Just what I needed. Other stores did not have 8...
Just what I needed. Other stores did not have 8 steps, only 6
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Response from UFPI RepresentativeAug 29, 2022
DeckGuy, thank you so much for taking the time to leave an excellent review. We really appreciate your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
  • Verified Purchase
Great easy to install ready to go steps,completed project in...
Great easy to install ready to go steps,completed project in 2 days.
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Response from UFPI RepresentativeAug 29, 2022
Butcherman, thank you so much for taking the time to leave an excellent review. We really appreciate your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
  • Verified Purchase
Showing 1-30 of 605 reviews

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