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Customer Reviews for RIDGID 3 Gallon 18-Volt Cordless Handheld NXT Wet/Dry Vacuum with Battery, Charger, Fine Dust Filter, Hose and Accessories

Internet #323281213

Model #HD0320

Store SKU #1008744302

  • Battery-powered, 18V wet/dry vac allows for cordless freedom
  • Includes 18V 4.0 Ah Battery and Lithium-Ion Charger
  • RIDGID Lifetime Warranty on wet/dry vacuum

Customer Reviews

  • 4.5
    out of 413 reviews
  • 81% recommend this product
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Showing 1-30 of 413 reviews
I wanted something for quick, easy clean up around the shop. The power is adequate for these tasks. Not a machine for large jobs but for tasks where wrestling a larger corded shop vac into position, its great. I already have a lot of Ridgid 18v tools so the re-use of existing batteries and the LSA are a plus. Not really "small" but of a size that can be used around the house as well.
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  • Verified Purchase
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Great vacuum. Does a great job but the only thing that I can dink it is battery. We have 4amp batteries and it will use a battery up if your car is real dirty.
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  • Verified Purchase
Thus far the 4ah Ridgid battery has done exactly what I needed especially with some of my tools, given me longer range and fewer battery changes..
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  • Verified Purchase
I was expecting a more powerful suction because of how big it is, but it does the job. That's why I have it a fair rating. It's takes up to much room for the results it gives.
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Response from RIDGIDJan 17, 2024
Hello MARTY,

Thank you for writing us a review and we’re sorry to learn your disappointment. While most customers are satisfied with our vacuums, you may return the product within 90 days of purchase. The vacuum model HD0320 is rated at 76 CFM suction power. Additionally, there are several factors that can affect actual airflow, including turbulence in the hose and wands. If you need a vac with higher CFM, you may contact us directly so we can help you find one suitable for your needs. We would like to know more about the issue you are having with the accessories as well. Please may call us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.

Thanks,
RIDGID Ridgid
  • Verified Purchase
Great vac easy to transport and use
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  • Verified Purchase
Was heavy and did an ok job at vacuuming but it killed my batteries quickly.
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Response from RIDGIDJan 15, 2024
Hello Handyman,

Thank you for your time in writing us a review and we're sorry to hear about your disappointment. As the manufacturer of the Vacuum (not the batteries) we're only able to give you rough estimates on how long this vacuum might last of a new battery. This can vary based on a wide variety of attributes from actual capacity of the battery, the number of charges cycles the battery has been put through, electrical draw from each vacuum, temperature of the battery, how the machine is being used to vacuum and the type of debris to name a few. Nevertheless, if you're unhappy with your purchase, you may return or exchange the product at Home Depot within 90 days. For any other questions, please feel free to call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.

Thanks,
RIDGID Ridgid
  • Verified Purchase
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After completion of crown molding and base board installation in a 10x10 room, it still has 4 bars.
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so far so good works very well, run time is about 12-13 min
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  • Verified Purchase
Just what I NEEDED Works great and no cord
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Like the Vacuum hope it doesn't breakdown
Just got it seems nice, BIGGEST CONCERN RIGHT NOW IS I CANNOT REGESTER IT! Tried many different ways and no luck sent email explaining that I cannot get Model number to work no one has emailed me back so far. Not a good start if you would need to repair or replace a defective product how long will it take? suction is weak I would say the numbers are lower. fully charged battery down quick like other reviews. Really want to like it just not sure about customer service hopefully prove me wrong.
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Response from RIDGIDJan 5, 2024
Hi AJfish,

Thank you for your inquiry. Please be informed that RIDGID® Wet/Dry vacuums are covered by a lifetime warranty against manufacturing and material defects from the time of purchase. Hence, failure to register the vac will not affect your warranty rights. With that being said, if you need assistance registering your vac on the www.ridgid.com website, note that the vacuum is under Professional Trade Tools. Additionally, this model is rated at 76 CFM and there are several factors that can affect actual airflow, including turbulence in the hose and wands. Lastly, as the manufacturer of the Vacuum (not the batteries) we're only able to give you rough estimates on how long this vacuum might last of a new battery. This can vary based on a wide variety of attributes from actual capacity of the battery, the number of charges cycles the battery has been put through, electrical draw from each vacuum, temperature of the battery, how the machine is being used to vacuum and the type of debris to name a few. Nevertheless, if you're unhappy with your purchase, you may return or exchange the product at Home Depot within 90 days. For any other questions, please feel free to call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.

Thanks,
RIDGID Ridgid
    I have found it to be wonderful not having a cord to keep plugging in somewhere, it’s fantastic
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    Given as a gift. recipient charged it immediately, and put it to good use on his hand held blower. Mighty Fine
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    good wet dry vac with a micro fine filter
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    Works great. Will need to purchase larger battery though, run time with 4AH battery is less then 10 minutes.
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    • Verified Purchase
    Everyone sucks at doing there job
    Guarantee delivery on the 5th Home Depot employee laughs when I tell them this. Was then told the 7th. Today being the 7th Was told had no info and should be here by the 11th. I can go online right now and it will say order now to receive by the 11th. Called again to try to get someone that cares about doing their job. Was told it’s on the truck and should be ready tomorrow the 8th. How can you order something from overseas that goes through customs and receive it quicker than this Home Depot.
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      Product is as described. Meets and exceeds expectations for a battery powered shop vac. I Would recommend this vacuum.
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      This portable vacuum has great suction, a long hose with 2 great attachments. The battery is standard with my previous Rigid tools and the sweep in feature is handy.
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      1 found this review helpful
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      Showing 1-30 of 413 reviews

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