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Customer Reviews for Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe

Internet #305185972

Model #841027

  • 32 solar-powered LED lights provide ambient lighting
  • Features powder-coated aluminum frame and water-resistant canopy
  • Hand crank and push-button tilt for easy operation

Customer Reviews

  • 4.3
    out of 379 reviews
  • 70% recommend this product
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Showing 1-30 of 379 reviews
So far so good. I hope to at least get...
So far so good. I hope to at least get one good summer from it if not more. Had no problem getting it open and the material appears sturdy. Love the color, I got the red. I bought the weighted stand with it, it’s already got 50lbs of something in it, Good choice!
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  • Verified Purchase
no
It works fine I dont want to write a review eveytime I buy something
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Just as described, easy to raise and lower and lights...
Just as described, easy to raise and lower and lights work great! Looks goooood!!!!
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Response from Sun-Ray TeamApr 19, 2022
Matthew, we are ecstatic to read that you are enjoying your new Sun-Ray 9 ft. x7 ft. Rectangular Market Patio Umbrella Solar Lighted in Hunter Green from The Home Depot! Thank you for your business! EZreplacement
  • Verified Purchase
Good umbrella/Excellent customer service
The umbrella is good quality/sturdy and the red really adds color. It looked so good on our patio until it faded to more of a nantucket pink after 3-6 months. I thought I wasted my money until I read other reviews here that have contacted customer service. I then contacted customer service and I'm so glad I did. They were friendly and promptly shipped a new replacement umbrella to me with no hassle. I couldn't believe it. They have turned me into one happy customer.
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Response from Sun-Ray TeamApr 7, 2022
Sharon, we are ecstatic that you are loving your Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Scarlet from The Home Depot! We are always happy to help our customers! Thank you for your business! You are appreciated! :) EZreplacement
    • Recommended
    by
    • Verified Purchase
    Great umbrella
    Great umbrella, beautiful at night with the lights underneath!
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    Response from Sun-Ray TeamApr 4, 2022
    AConn, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy from The Home Depot! Thank you for your business! EZreplacement
      • Recommended
      by
      • Verified Purchase
      Great customer service by J
      Purchased this umbrella in June 2021. Bottom pole broke under a moderate breeze that pushed the umbrella against the patio table. Home Depot got me connected to Sun Ray Customer service which redirected me to EZReplacement.com, which J
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      Response from Sun-Ray TeamApr 4, 2022
      Happycamper, we are happy to assist in any way we can! Thank you for your business! EZreplacement
        • Recommended
        Truly a great buy for my patio table area. And...
        Truly a great buy for my patio table area. And the color looks great along with the solar little lights. Great buy!
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        Response from Sun-Ray TeamMar 15, 2022
        Laura, we are ecstatic to read that you are loving your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Taupe from The Home Depot! Thank you for your business! EZreplacement
        • Verified Purchase
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        • Verified Purchase
        Not Water resistant
        Fits perfect on our deck, but you cannot sit under it in rain. NOT WATER RESISTANT.
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        Response from Sun-Ray TeamMar 14, 2022
        Jules, I apologize for the less than completely satisfied feeling you are left with. Our umbrellas are water resistant, but not waterproof. As waterproof is too broad of a claim to make considering our umbrellas can be purchased across the globe in climates that vary greatly. That said, a large amount of water should not be coming through the canopy, so please file a warranty claim via www.ezreplacement.com and we will review your case for possible warranty replacement. Hope this helps address your concerns. We appreciate your business! EZreplacement
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            Disappointed with the color...
            Disappointed with the color
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            Response from Sun-Ray TeamNov 18, 2021
            Nubia, I apologize for the less than completely satisfied feeling you are left with. The color is as shown on the listing. Resolutions of computers screens can cause colors to very greatly. This is not a product defect, but a personal opinion. Did you reach out to our customer service team @ezreplacement.com to discuss your issues? You can always reach out to our customer service team via email (contact@ezreplacement.com) or phone (877-477-2264) to discuss this matter in more detail. EZreplacement
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                  1 found this review helpful
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                    1 found this review helpful
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                        Good umbrella!
                        Good umbrella for our patio, led lights are not super bright but provide some lowkey light.
                        by
                        Response from Sun-Ray TeamSep 22, 2021
                        Chee, we are ecstatic to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Royal Blue from The Home Depot! Thank you for your business! EZreplacement
                        Nice, but light switch broke within a year
                        I do like the umbrella, especially the solar lights. Unfortunately, I wasn't able to use the lights this summer because the switch won't flip on and engage. You flip the switch to "on," and it just bounces back to "off." I can't recommend the product.
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                        Response from Sun-Ray TeamSep 13, 2021
                        MikeyG, I apologize for the less than completely satisfied feeling you are left with, but did you try reaching out to our customer service team about the issue? This is a very rare known issue with these, so your claim would have been quickly resolved with a new umbrella under warranty. Our contact info should have been clearly shown on the front page of your manual. Even if you have already discarded or returned the product, please reach out as we would like to make this right. No one should be left with such a negative view of our products, as we take great pride in providing the best quality and value, backed by first class customer service and support. We appreciate your business. Please allow us a chance to prove it to you. Please reach out to our team, reference this review. You can contact us via email at contact@ezreplacement.com. EZreplacement
                          The umbrellas are nice and easy to put up. ...
                          The umbrellas are nice and easy to put up. However, I had one post bend in half in very little wind. I purchase three of them, and the other two, which were up in the same vicinity were fine ( they were inserted in through an outdoor dining table, so they did have extra stability).
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                          Response from Sun-Ray TeamSep 13, 2021
                          Tami, I apologize for the less than completely satisfied feeling you are left with, but as you mentioned, these umbrellas are much more stable when used in a standard patio table. Without the table, it would take a much thicker pole, at a higher price, to not fold over under wind with the umbrella open. They are too top heavy. They are designed to meet most standard tables just below the crank, making them very stable in most normal weather conditions. That being said, did you try reaching out to our customer service team about the issue? Our contact info should have been clearly shown on the front page of your manual. Please reach out to contact@ezreplacement.com for further assistance with this issue. EZreplacement
                            Great purchase
                            Bought this umbrella several months ago. The color has been holding up well. The lights are very nice, enough light to eat dinner by at night when you are outside. I would buy this umbrella again for sure.
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                            Response from Sun-Ray TeamSep 9, 2021
                            Joefla, we are excited to read that you are enjoying your Sun-Ray 9 ft. x7 ft. Rectangular Market Patio Umbrella Solar Lighted in Hunter Green from The Home Depot! Thank you for your business! EZreplacement
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                                  Going to my new place. Still in box until construction...
                                  Going to my new place. Still in box until construction is completed. But took out of box. Looks great
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                                  Response from Sun-Ray TeamAug 2, 2021
                                  Dear customer, we are happy to read that you will be enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Scarlet from The Home Depot, once you get to your new place! Thank you for your business! EZreplacement
                                  • Verified Purchase
                                  This umbrella is easy to put together. Make sure to find the small box with the solar panel that ...
                                  This umbrella is easy to put together. Make sure to find the small box with the solar panel that goes at the top of the umbrella. I left it in the box and almost almost threw it out. I only realized something was missing when the lights wouldn't turn on. The color is a darker grey than I expected. The quality of the material is good. I've had it outdoors for a month now and it hasn't faded. It's held up thought light winds, but I do close it and put it away when a storm is coming. I've only had it for a month but so far so good. The tilt feature is easy to use. I do stand on a chair to push it back to its upright position. I'm 5'3". My husband who is 6' can reach without a problem. The lights are easy to turn on and off with a flick of a switch. The lights produce a soft white light. I kept the umbrella although the color is darker than what I originally wanted.
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                                  Response from Sun-Ray TeamAug 2, 2021
                                  Sol, we are excited to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Solar Lighted Market Patio Umbrella in Grey from The Home Depot! Thank you for your business! EZreplacement
                                  • Recommended
                                  Rating provided by a verified purchaser...
                                  Rating provided by a verified purchaser
                                  by
                                  Response from Sun-Ray TeamAug 2, 2021
                                  Dear customer, we are happy to read that you are enjoying your new Sun-Ray 9 ft. x 7 ft. Rectangular Market Solar Lighted Patio Umbrella in Navy from The Home Depot! Thank you for your business! EZreplacement
                                  • Verified Purchase
                                  Showing 1-30 of 379 reviews

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                                  Umbrella Canopy Diameter (ft.)

                                  7 ft.

                                  7 ft.

                                  9 ft.

                                  9 ft.

                                  Opening Mechanism

                                  Crank lift system

                                  Crank lift system

                                  Crank lift system

                                  Crank lift system

                                  Patio Furniture Features

                                  Solar Lighted

                                  Solar Lighted

                                  No Additional Features

                                  No Additional Features

                                  Canopy Shape

                                  Rectangular

                                  Rectangular

                                  Rectangular

                                  Rectangular

                                  Pole Material

                                  Aluminum

                                  Aluminum

                                  Aluminum

                                  Aluminum