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Customer Reviews for Suncast 150 ft. Mobile Smart Tube Hideaway Hose Reel

Internet #206482972

Model #CPLWST150D

Store SKU #1001608204

  • Smart Trak hose guide and wood-grain design add style to function
  • Rust-proof brass connections with Leak-Free Guarantee
  • Lightweight, portable design for mobility and telescoping handle

Customer Reviews

  • 3.8
    out of 699 reviews
  • 67% recommend this product
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Showing 1-30 of 699 reviews
Nice Look!
[This review was collected as part of a promotion.] Suncast is a great brand that has quality products. This hose reel reeled in my heavy duty hose with no issues. The only problem was the brass fitting that connects on the outside of the unit has a small leak, so you need to turn the faucet off when finished.
by
    • Recommended
    The Perfect Hose Reel for Your Needs
    [This review was collected as part of a promotion.] I've been searching for a hose reel that would elegantly store my hose, protect it from the elements, and keep it out of the way. The Baywood Smart Tube Wheeled Hose Reel Hideaway Cart is perfect for all three. It hides the hose beautifully, reels it in perfectly and evenly (which extends its life), and has a well-designed guide at the front that prevents kinking. Overall, I'm extremely pleased with this product.
    by
      • Recommended
      Big no no
      If you care about your mential well-being don’t buy this piece of GARBAGE!!! This reel mechanism itself broke in half after a little over year of use… the stakes that come with it barely hold it in the ground. And the sad excuse for a reel stay leaking… Suncast y’all need to go back to the drawing board on this…
      by
      Response from SuncastSupportSep 7, 2021
      Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
        2 found this review helpful
        Save your money not worth $70
        Looks nice but it is a cheap piece of junk. Returned the 1st one bc the adapter you screw your hose into wasn't threaded all the way. Bought an adapter thinking it was my hose. Tested the adapter on one they had at the store and it worked fine. Get home and the adapter wouldn't screw on. I took the hose reel back to Home Depot to exchange it with another one. Get home with the 2nd one and still had problems screwing on my hose but it did screw on but not very good bc it leaks at the connection. The hose that comes with the reel that you attach to the spigot/faucet and to the reel leaks on both ends through the brass connectors. It is horrible. I would save your money and find another brand
        by
        Response from SuncastSupportOct 5, 2020
        Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
          12 found this review helpful
          I have this hose reel on my concrete patio. When pulling out the hose the box would slide on the ...
          I have this hose reel on my concrete patio. When pulling out the hose the box would slide on the patio. I put some bricks in front of it and it solved the problem but looked bad. I had some curtain rod hangers that would fit a 1 INCH DIAMETER rod and found it would work to restrain the hose reel. I screwed the rod hangers to the side of my house and works great!
          by
          Response from SuncastSupportSep 15, 2020
          Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
            • Recommended
            15 found this review helpful
            Nice product one thing just a little flimsy when your rolling up the hose. But it works great I...
            Nice product one thing just a little flimsy when your rolling up the hose. But it works great I like the level wind feature .
            by
            Response from SuncastSupportJun 11, 2020
            Thank you for your recent review of your Suncast CPLPDH150. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
            • Verified Purchase
            • Recommended
            2 found this review helpful
            the truth about this hose real
            it is plastic. it is low to the ground more easier for a 7 year old to pull size that's the height of the handle. the other reviews about the connection popping off seem to be from older units or user error. the tracking system is great it moves the hose alignment for you. the handle is sturdy. the lid does open and stay open. it will handle the heavy hoses only not long ones but 75 foot is fine if connected to a 50 foot light weight hose that gets rolled on the reel first. solve the light weight when rolling in or out the hose by use of the stakes provided or mount it on table. the portability of this is only for Going from one side of the estate to the other when in use it needs to be held stationary. I have mine screwed to the table. picture of it below to lazy to remove the sprinkler. thats a 2 foot x 2 foot x 2.5 foot wide table. made with pieces of 2x4's 2x10 and 4x4's screwed together with the 61 cent L brackets from Home Depot. yes the boards were adjusted to allow for the wheels
            by
              • Recommended
              7 found this review helpful
              I love the feed feature. The hose gets lined up on the roll. It sure helps.
              I love the feed feature. The hose gets lined up on the roll. It sure helps.
              by
              • Verified Purchase
              • Recommended
              7 found this review helpful
              So good, I bought another. Easy to set up, holds 150 ft of hose, but 100 ft was enough for now. ...
              So good, I bought another. Easy to set up, holds 150 ft of hose, but 100 ft was enough for now. Could always add another 50 ft because the feeder hole is wide enough to accommodate the hose joint. Works great!
              by
              • Verified Purchase
              • Recommended
              6 found this review helpful
              This was a replacement for an older model enclosed Suncast reel that died due to old age(failed p...
              This was a replacement for an older model enclosed Suncast reel that died due to old age(failed plastic hose part and cracking plastic elsewhere). This holds slightly less hose than older model. Also, older model had a drawer inside under the lid to hold hose parts and this does not. The lid cover is somewhat flimsy whereas the previous model had a sturdier lid. This is a concern as I lean over the assembly and use one hand on top of the lid while I pull out hose with the other hand. The lid bends in way too easily and is not structurally reinforced enough. I will have to be careful not to lean on the lid very much. With the old Suncast I could actually use the lid as a seat to sit down on it. Overall, I believe this is an improvement. Slightly smaller profile which I like. Also, the stakes to secure the reel frame to the ground are an improvement. The sliding reel guide is new and helps. However, the reel guide becomes slightly misaligned sometimes(fortunately, not a big deal). The retractable handle is nice so it does not stick out and clip someone's leg, although I am not sure how long it will be before the clip to extend the handle breaks as it appears to be cheap plastic. The brass fitting for a hose connector on the reel is a good improvement. Also, the wheels and extension handle are nice for moving it around. The only time I move it around is to bring it into the garage in the fall. Enclosed is a picture of the reel in front of our house. I found it hard to locate enclosed hose reels at the hardware stores. This was closest to what I needed and most of the competition were very cheap and flimsy looking.
              by
              • Verified Purchase
              • Recommended
              15 found this review helpful
              This has been a great product so far. Bought a 100ft of hose to go with it. With the weight of th...
              This has been a great product so far. Bought a 100ft of hose to go with it. With the weight of the hose and the weight of the hose reel, I can pull the hose out without the reel moving. It is easy to wind the hose up. Just have to see how it all holds up over time.
              by
              • Verified Purchase
              • Recommended
              5 found this review helpful
              Product actually earned ZERO "stars". Had unit for less than 1 week and it failed...the very fir...
              Product actually earned ZERO "stars". Had unit for less than 1 week and it failed...the very first time used. The pivot point where the water supply connects to the reel failed (will not stay connected, sending water everywhere but through the hose). The retaining clip (persistently) will not hold, rendering the entire unit useless. Unfortunately, even more time and energy must be wasted to return this piece of junk.
              by
                30 found this review helpful
                Great!
                [This review was collected as part of a promotion.] This wheeled hose reel is a great addition to our modern curb appeal. It looks great and works even better. It stores a 150ft long hose, the hose wheels in and out easily without getting stuck or tangled. The color is great as well. It is sturdy and has enough weight to stay in place. It also has wheels for easy handling.
                by
                  • Recommended
                  A nice reel for my hose.
                  [This review was collected as part of a promotion.] This real does an excellent job keeping unsightly hoses out of my yard. Overall I think this reel looks rather nice and it does an excellent job in reeling the hose without getting the hose tangled. And it was a breeze to assemble.
                  by
                    • Recommended
                    No more tripping on the hose
                    [This review was collected as part of a promotion.] I got this Suncast 150 Foot Baywood Smart Tube Wheeled Hose Reel and now I can simply roll the hose up out of the way and I do not trip on the darn thing anymore! This is great and I can not wait to see how it holds up to the sun this coming summer!
                    by
                      • Recommended
                      Love it
                      [This review was collected as part of a promotion.] Great hose reel. The profile of the box is pretty low and it was a breeze getting the old hose on. No leaks and looks great! I love that the hose tucks inside it making it look great!
                      by
                        • Recommended
                        great features
                        [This review was collected as part of a promotion.] I am absolutely thrilled with the Suncast 150 Foot Baywood Smart Tube Wheeled Hose Reel Hideaway Cart in Dark Taupe! This product has exceeded all of my expectations and has made watering my garden an absolute breeze. First and foremost, the design is not only functional but also aesthetically pleasing. The dark taupe color blends seamlessly with my outdoor space, giving it a polished and sophisticated look. It's like a stylish piece of garden decor! The smart tube technology is a game-changer. It ensures that my hose is neatly wound and kink-free every single time. No more frustrating tangles or kinks to deal with, which saves me time and hassle. The wheeled cart feature is a fantastic addition. It makes moving the hose reel around my garden a breeze, even when it's fully loaded with a 150-foot hose. The wheels are sturdy and glide smoothly across various terrains. The hideaway function is a true space-saver. It keeps my hose neatly stored away and protected from the elements, which is essential for its longevity. Plus, it helps to keep my garden looking tidy and organized. Assembly was a breeze, thanks to the clear and concise instructions provided. The quality of materials used is evident, and it feels durable and built to last.Overall, the Suncast 150 Foot Baywood Smart Tube Wheeled Hose Reel Hideaway Cart has truly elevated my gardening experience. It's a functional, stylish, and reliable addition to any outdoor space. I couldn't be happier with this purchase!
                        by
                          • Recommended
                          Well Built Hose Reel
                          [This review was collected as part of a promotion.] The Suncast 150 Foot Baywood Smart Tube Wheeled Hose Reel Hideaway Cart, Dark Taupe is a well built hose reel that will last for years!Has a great carrying handle built in - makes it easy to move in the yard. Sleek design hides hose in a compact box.
                          by
                            • Recommended
                            Stylish way to store your garden hose!
                            [This review was collected as part of a promotion.] I absolutely love this hideaway hose cart. It's the perfect addition to my front garden. My hose easily rolls up inside it, and the top even folds up for greater access. It moves easily across my yard, and makes watering my garden a breeze. And it looks very stylish, even for a front yard. It is very sturdy, made of strong plastic that can take a pounding. Highly recommend!
                            by
                              • Recommended
                              Pretty good
                              [This review was collected as part of a promotion.] I recently got the Suncast 150 Foot Baywood Smart Tube Wheeled Hose Reel Hideaway Cart, and I'm quite satisfied with its performance. Assembling the cart was a breeze, and the smart tube technology makes winding and unwinding the hose a hassle-free experience. The 150-foot hose capacity is impressive, and it easily reaches all corners of my garden. The hideaway design keeps my yard looking tidy, and the wheels make it easy to move around. My only minor complaint is that the plastic construction feels a bit lightweight, but it hasn't affected its functionality. Overall, a reliable hose reel cart that gets the job done.
                              by
                                • Recommended
                                Wheel fell off after 2 weeks...
                                Wheel fell off after 2 weeks
                                by
                                Response from SuncastSupportNov 2, 2021
                                We appreciate the review, please feel free to reach out to us at Suncast Contact Center at 1-800-444 3310 and one of our agents will be happy to assist you . Suncast
                                  1 found this review helpful
                                  Rating provided by a verified purchaser...
                                  Rating provided by a verified purchaser
                                  by
                                  Response from SuncastSupportOct 25, 2021
                                  Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                                    by
                                      Returned it as plastic was torn where one leg was...
                                      Returned it as plastic was torn where one leg was attached.
                                      by
                                      Response from SuncastSupportOct 26, 2021
                                      Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
                                        Keeps the pool hose nice and neat. And it makes...
                                        Keeps the pool hose nice and neat. And it makes roll up a cinch.
                                        by
                                        Response from SuncastSupportOct 26, 2021
                                        Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                                          Works well, plastic wheel already broke. Plastic parts do...
                                          Works well, plastic wheel already broke. Plastic parts do no last long in summer weather
                                          by
                                          Response from SuncastSupportOct 19, 2021
                                          Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
                                            by
                                              It works good with 100' but I don't think it...
                                              It works good with 100' but I don't think it could take 150'
                                              by
                                              Response from SuncastSupportOct 6, 2021
                                              Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                                                Product works well, is easy and convenient to use, and...
                                                Product works well, is easy and convenient to use, and can be easily moved with the wheels and extendable handle.
                                                by
                                                Response from SuncastSupportOct 13, 2021
                                                Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                                                  I really like this hose reel, especially the guided hose...
                                                  I really like this hose reel, especially the guided hose mechanism. I wish the handle on top extended taller. I guess if you are really short it’s fine otherwise you will have to bend over as you move it around.
                                                  by
                                                  Response from SuncastSupportOct 5, 2021
                                                  Thank you for your recent review of your Suncast Hose Reel. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                                                    Showing 1-30 of 699 reviews

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