Customer Reviews for TOTO S350e Washlet Electric Heated Bidet Toilet Seat for Round Toilet in Cotton White

The S350e for round toilet bowls suffers from some convenience-feature flaws, and for the cost and the brand you’d expect a well-thought out, flawless experience. Keep in mind that from what I understand, this is the BEST money can buy in the round toilet bowl landscape. - I was expecting to not like the “traditional” shaped cover but it actually looks rather nice. - Installation was super simple though the instructions added to the confusion instead of alleviating them. - Basic use is as expected, it’s a bidet. - Heated seats can get very warm which is nice. Many temperature options for operation. - Seat space is extremely limited, to the point where taller or larger people may not fit properly. You may be better off buying a cheap elongated toilet for your expensive bidet. - Bowl light is most disappointing feature - it does not stay on for more than 2 seconds on approach and there’s no option to turn it on manually. Why even have one? - Lifting the cover and seat via button is extremely pleasant, I didn’t expect how convenient this would be. - Dryer could be more effective but she tries. - Seems very sturdy and will last a long time if following the many cleaning warnings in the manual. All in all, a decent product but for a premium price but you may want to install a non-round toilet if possible.

Fantastic addition to my guest bathroom. I love it so far and it’s always a topic of discussion after guests use it. I have had it for 6 months so far with no issues. I knew I had to get one after living in Japan!

Rating provided by a verified purchaser

Works as described and was easy to install. For my application I wish there was a way to set the sensor strength as the toilet points out the bathroom door and when you walk by in the hall it activates. Also on my wish list at this price point would be a sensor on the side that would open both lids when you swipe a leg beside it.

It works as advertized. If it holds up, I'll be very pleased. I've told my friends about it in positive terms.

This is a life changing appliance - I can not speak highly enough about this thing! The install can be a little tricky with the old T-valve connection. I had to use plumbers tape on the threads - but that did the trick - no leaks now! Yes - this is worth the money, Yes - the extra bells & whistles are worth it - you can thank me later :)

Had a little trouble with water connnections. Had a 35 year old water supply hose in old style corrugated metal, and could not get the connection to the adapter supplied with the Washlet to fit in a leak tight seal. Had to call a plumber who installed a complete new water supply hose with replacement angle stop valve and then it all worked very nicely. After all connected and power connected the Washlet works very nicely. My wife and her friends love it.

The washet seat is great. However, it is difficult to connect pipes to the tank without dripping water. I will order thu6234 to try.

The only issue I have is the dryer is a little weak but other than that it’s a game changer. An amazing life decision. Can’t recommend it enough

Everything I expected! Very pleased so far! I have only had it installed for a week so check back in another month!

Love it.

Over priced, terrible design, overtly delicate and will NEVER be sanitized no matter how much you clean it. I had it only for a year. I couldn't be ANYMORE DELICATE with cleaning this expensive, difficult-to-clean product. After sanitizing it, the bidet stopped working! The wand no longer stays out to clean or spray-- It immediately retracts itself. The dryer also stopped working. It longer responds to the control as well. Now I have to waste a lot of money to send it to the states to get it repaired. Do not get this product until technology and design improves. You're wasting money and physical energy in the long run and it just gets VERY dirty in places you can't reach to clean. I don't feel and think it's clean when I use it. Rust and dry watermarks build up where the wand comes out and there is plastic jutting out and crossing here and there so you can't reach in to clean it! The wand is also VERY much in the way of cleaning. Summary: First time owning a bidet and never again. You will have DIFFICULTIES cleaning this and it will break no matter how delicate you handle it. I don't want to own another bidet ever again. BAD AND COMPLEX DESIGN that helps bacteria fester.

Great product, very efficient.would recommend.

We are really happy with our purchase

Rating provided by a verified purchaser

Easy to assemble!

Very convenient and non touchable toilet seat.

Works beautifully!

I purchased two of these after returning from a business trip in south Korea (bidet toilets are everywhere). The installation will require electrical outlets to be installed (mine was a simple fish the wire straight down to new box below it that was near the toilet). You may need to get an electrician to do it. Installation is a snap. I recommend getting a tapered rubber washer for where the T valve meets the inlet into the toilet tank (the washers provided are not rubber but hard plastic): https://www.homedepot.com/p/DANCO-9-16-in-Beveled-Faucet-Washers-10-Pack-88581/203193526 One of the two seats I purchased was defective. The nozzle didn't come out. I called the technical support. After troubleshooting with them it was agreed that the seat needed to be replaced. They sent me a new one and it arrived within 5 days! Popped that one in and voila...heaven :) My only beef with this product are two fold: 1) No light inside the bowl that remains on while the seat is up at night for us men (the night light is good but this would make it better). 2) It should have a setting for the lid/seat auto open sensor to be either wide angle or narrow band for the auto lid/seat function. I fixed this issue by using white duct tape to cover the motion sensor on each side thus narrowing its visible window (sensor located on right side of seat - do this with seat unplugged and the lid in the down position). Now the lid opens only when you are directly in front of it and not while shaving. The rest of the family scoffed at first but are now proponents of using a bidet. Its like having air conditioning...once you have had it, you'll never go back. Anyone not using a bidet in this day and age is a caveman IMO.

great washlet. super easy to install. the only thing is that i got the round one (have a small toilet) and the seat is really small (for men). the seat i had before was more spacious, this one takes a bit to get used to. wish they had included the measurements of the hole.

Rating provided by a verified purchaser