Customer Reviews for Vision Grills 22 in. Kamado Dual Fuel Charcoal/Gas Grill in Taupe with Cover, Gas Burner Kit, Cart, Shelves, Lava Stone, Ash Drawer
Nice unit but there is a learning curve to get meals correct
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Verified Purchase
Recommended
Mar 1, 2023
Highly recommended
Perfect grill! I love you this product!! One of my best purchases
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Verified Purchase
Recommended
Feb 13, 2023
The igniters fails early and often
The igniter failed soon after I received this grill. They want another $250 to replace the entire gas insert. There is no safe way to light this grill without the igniter. When the grill actually worked, I found it takes way too long to heat up enough to cook anything. I'm very disappointed in the product and even more disappointed in the customer service. Anyone in the market for a used grill?
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Response from Vision GrillsFeb 15, 2023
Have you reached out to Vision Customer Service? We do not ask our customers to Replace a Gas Insert if it is still under Warranty. We offer a solution of either a replacement part or an entire replacement burner depending on a case by case basis. Please reach out to help@visiongrills.com so we can help. You can also call us at 877-917-4273. Thank you, the Vision Team.
Feb 13, 2023
DO NOT BUY!!
The gas igniter only works a couple of times, then you'll have to replace it. We bought this grill in Sept. 2020, and had to replace the igniter lead 3 times. We'd probably have to have replaced it about 10 times by now, had I actually had the time to replace the igniter lead once I received it in the mail, but it's a pain. They even sent a whole new gas insert replacement. And I'm sure once their 3-year "warranty" is up, they will no longer send igniter leads for us to continue to replace.
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Feb 3, 2023
I love it and great deal...
I love it and great deal
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Verified Purchase
Dec 19, 2022
The lp gas option is not good. Takes forever...
The lp gas option is not good. Takes forever to heat up and is dangerous to use. It can flare out of lower vent and singe you.
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Verified Purchase
Dec 7, 2022
I never thought I would buy a Kamado grill, but I am glad I did.
This grill exceeded my expectations in every way. The packaging- it was incredibly well packaged. Assembly was straightforward, including the included tools.
The cooking experience is amazing. The heats up fairly quickly to 400° or more. I have been making steaks by searing them directly on the lava stone and it’s low position. That seems to work wonderfully. I also made a couple of pizzas I’m Lavastone, placing it on top of the Wire rack. This worked well but I can see where it will take some experience and playing around to get to the right heat distribution to get the bottom and the top cooked at the same timing. I have yet to use the gas insert, but I’m looking forward to that as well. It seems extremely well-made and I’m optimistic It will last longer than my previous grills have. I have no buyers remorse. I feel like that for the extra money I spent on this grill I got some value and satisfaction that I wouldn’t have out of a high-end standard propane grill.
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Response from Vision GrillsDec 8, 2022
Wonderful to hear, Dr. Jim! Make sure to register for your warranty at http://visiongrills.com/resources/register-your-grill/ and feel free to reach out to us at any time at help@visiongrills.com!
Verified Purchase
Recommended
Nov 18, 2022
Definitely Worth a Look if in the Market for a Kamado.
Excellent for the price. I truly believe that it can do anything the other more expensive brands can do plus it has the gas insert. Bye bye to the old rusty gas grill, charcoal grill and smoker i have. It’s all wrapped up in the Vision Kamado. If in the market for a kamado take a serious look at this one. You’ll be happy you did. Only complaint is, it’s showing minor signs of rust after first month but i live by the ocean, all the others would do the same.
by
Verified Purchase
Recommended
Oct 27, 2022
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Verified Purchase
Sep 30, 2022
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Verified Purchase
Sep 7, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 20, 2022
This Kamado is an excellent addition for those seeking to...
This Kamado is an excellent addition for those seeking to up their grilling game! The cooker holds temperatures extremely well and is easy to clean for another round of cooking
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Verified Purchase
Jun 30, 2022
Had a previous Vision without the propane insert which was...
Had a previous Vision without the propane insert which was great. No problem with it ever, but I wanted to update my grill capabilities. This new propane insert is awesome. I now have the best of both worlds!
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Verified Purchase
Jun 22, 2022
Love this grill - I missed the charcoal taste I...
Love this grill - I missed the charcoal taste I wasn't getting on our gas grill. I've never attempted to smoke anything before, but this grill makes it look easy. I was able to smoke a beef brisket that was AMAZING and have since done steaks, burgers, hot dogs...all came out great!
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Verified Purchase
Jun 1, 2022
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Verified Purchase
May 26, 2022
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Verified Purchase
Apr 19, 2022
This grill is the best thing ever! Having the...
This grill is the best thing ever! Having the ability to switch between charcoal and gas is fantastic. So much better than having a gas grill and charcoal grill separately. The only thing that is a pain is storing the separate components (one for gas and one for charcoal). But we found a great outdoor storage box to put them in.
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Verified Purchase
Apr 19, 2022
It was easy to assemble and works great....
It was easy to assemble and works great.
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Verified Purchase
Jan 6, 2022
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Oct 17, 2021
This is the best smoker I have ever used. It...
This is the best smoker I have ever used. It is so easy to set up and uses just a small amount of charcoal and wood. I am extremely pleased with the Vision Kamoda Grill/Smoker.
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Sep 4, 2021
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Aug 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 2, 2021
absolutely love it. Still learning...
absolutely love it. Still learning
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Verified Purchase
1 found this review helpful
Jun 2, 2021
The grill met and exceeded my expectations, it is amazing....
The grill met and exceeded my expectations, it is amazing.
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Verified Purchase
1 found this review helpful
May 21, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
May 3, 2021
Excellent quality. Works great....
Excellent quality. Works great.
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Verified Purchase
1 found this review helpful
May 3, 2021
Bought this for the dual fuel feature. Works well...
Bought this for the dual fuel feature. Works well for all uses. I have done everything in this in the short time I've had it - baked bread, smoked ribs, cooked flatbread, seared steaks, and weeknight burgers, fish, and roasted veggies. Switch from gas to charcoal is a breeze. Assembly was easy and the delivery service wheeled it around to the back of the house.
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Verified Purchase
1 found this review helpful
Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Mar 19, 2021
Don't spend your money
I purchased this grill last July. The gas insert to convert to propane stopped working about a month after I purchased. Customer service is literally the worst customer service I have ever encountered. I have emailed now ten times, called 3 times with no return of email or phone call. As a smoker and/or Charcoal unit it is fine. As an advertised dual cooking unit for 1000.00 it is an absolute rip off. I do not write reviews, literally my first one. Do not waste your money and buy something else. If you want to use as a propane grill you will kick yourself for spending the money. Vision, you should be embarrassed and ashamed by your quality and your lack of response to concern.
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Response from Vision GrillsJul 26, 2021
Please make sure all emails go to help@VisionGrills.com. All Emails received will be answered within 24 to 48 hours. If your Gas Insert is not working we will make it right!